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D4 crank failure
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Jaggz
 


Member Since: 13 Jan 2016
Location: U.K.
Posts: 125

United Kingdom 

I would be tempted to have mine sign written in massive lettering with the issues and mileage etc and start leaving outside landrover dealerships for portential buyers to be aware of the inherent issues, might even get some interest from the papers, seen it done before and was effective.
  
Post #175196421st Dec 2016 1:13 pm
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Sinci1
 


Member Since: 13 Dec 2016
Location: Wales
Posts: 62

United Kingdom 2011 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

Laughing that may just happen !!
  
Post #175197021st Dec 2016 1:21 pm
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Deanos_Beano
 


Member Since: 21 Feb 2016
Location: Lancashire
Posts: 563

England 

I apologise for this in such a serious time
But it maybe explains in some precarious manner the D5 and a 2.0 engine , maybe it has a more reliable crank perhaps ?
  
Post #175197121st Dec 2016 1:28 pm
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Deanos_Beano
 


Member Since: 21 Feb 2016
Location: Lancashire
Posts: 563

England 

DG wrote:
Deanos_Beano wrote:


Some further study shows officially that 1.3 percent of owners in SA aline had failures

http://www.iol.co.za/motoring/cars/land-ro...ne-1925479

Quote:
“The issue affects only 1.3 percent of Land Rover engines sold in South Africa over the past 10 years,”


Which if correct is not far from the average% of all engine failure across all manufacturers.

Sinci1 wrote:
I have made a claim to LR who offered 40%. I have gone back to LR and asked them to review the case and they have responded saying that 40% is the maximum they will offer. I have received a written quote from Stratstone quoting the figures I have posted.

Where do you suggest I go from here, I don't know where else to 'push' for a better deal.


There must be a reason behind the 40% offer vs what others have had which is 100%. Confused

Legal action may not be your friend as given the time it is you that has to prove your case

Direct action on social media is a very, very strong lever but you do risk them withdrawing their offer ...if however the offer is already completely untenable then you have nothing to lose ...ratchet up with direct messages on twitter and facebook to both LR and your dealer.


I advocate devils advocacy but I think your clutching at straws when you equate a single point of failure costing 15k plus being accepted norm across the motoring industry ?
  
Post #175197221st Dec 2016 1:30 pm
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Sinci1
 


Member Since: 13 Dec 2016
Location: Wales
Posts: 62

United Kingdom 2011 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

I am shocked that (based on the figures quoted for South Africa) one in one hundred engines will suffer crank failure and catastrophic engine failure costing more than most people can afford to fix can be considered OK. How can that be acceptable ?
  
Post #175197821st Dec 2016 1:43 pm
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Charlie610
 


Member Since: 17 Sep 2014
Location: Dover
Posts: 78

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

The figures have got to be more than 1%, at my place of work alone 3 of us have D4s which have suffered the same fate, one of them was 18 months old with 12,000 miles on the clock.

Mine was the only one without a warranty Big Cry
  
Post #175198021st Dec 2016 1:56 pm
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Sinci1
 


Member Since: 13 Dec 2016
Location: Wales
Posts: 62

United Kingdom 2011 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

I don't know the source of the data but even one in one hundred seems a high failure rate to me and indicates that this is a big problem. From my limited research it seems that most people use independents to repair or replace the engine as solution with LR is just not affordable and people need their cars back on the road. Maybe they don't make it into the stats.
  
Post #175198121st Dec 2016 2:00 pm
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Sinci1
 


Member Since: 13 Dec 2016
Location: Wales
Posts: 62

United Kingdom 2011 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

Charlie610 wrote:
The figures have got to be more than 1%, at my place of work alone 3 of us have D4s which have suffered the same fate, one of them was 18 months old with 12,000 miles on the clock.

Mine was the only one without a warranty Big Cry
sorry to hear yours wasn't covered, but three in one place !! when did that happen ?  
Post #175198321st Dec 2016 2:02 pm
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Charlie610
 


Member Since: 17 Sep 2014
Location: Dover
Posts: 78

United Kingdom 2010 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

All between mid August and 3 weeks ago.

Mine: D4 2010 (59 plate) 110,000 miles
Colleague 1: 2010 (10 plate) about 70,000 miles
Colleague 2: 2015 (15 plate) about 12,000 miles

I had a shocking time with JLR exec customer services and ended up selling mine to Kris from the forum to save myself the stress as it was clear JLR were not going to budge from their pathetic 20% good will offer.
  
Post #175198521st Dec 2016 2:08 pm
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Sinci1
 


Member Since: 13 Dec 2016
Location: Wales
Posts: 62

United Kingdom 2011 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

OK so think about it like this. I've had 3157 views of my post and I am assuming they are all LR drivers. Given that the stats say 'only' 1.3% of these engines suffer from this issue that is approx. 41 people in this situation with an insurmountable repair bill. That makes you think doesn't it.

Again I have no idea where these stats come from but they are being quoted by the site moderator.

I'm sorry you had to offload your car but thanks for the info
  
Post #175198721st Dec 2016 2:15 pm
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Deanos_Beano
 


Member Since: 21 Feb 2016
Location: Lancashire
Posts: 563

England 

Charlie610 wrote:
The figures have got to be more than 1%, at my place of work alone 3 of us have D4s which have suffered the same fate, one of them was 18 months old with 12,000 miles on the clock.

Mine was the only one without a warranty Big Cry

Figures are from LR pertaining to failures in SA alone allegedly see linked page in my previous post for details.
  
Post #175199021st Dec 2016 2:21 pm
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Sinci1
 


Member Since: 13 Dec 2016
Location: Wales
Posts: 62

United Kingdom 2011 Discovery 4 3.0 TDV6 HSE Auto Nara BronzeDiscovery 4

No figures available for UK then ?
  
Post #175199221st Dec 2016 2:23 pm
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Deanos_Beano
 


Member Since: 21 Feb 2016
Location: Lancashire
Posts: 563

England 

Maybe via Topix but I wouldnt know how to obtain them , maybe someone else can?
  
Post #175199521st Dec 2016 2:29 pm
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Naks
 


Member Since: 12 Jul 2010
Location: Stellenbosch, Republic of the Western Cape
Posts: 777

South Africa 2011 Discovery 4 3.0 SDV6 SE Auto Fuji WhiteDiscovery 4

that 1.3% is Censored , you could easily multiply this by 10 and be nowhere near the real figures.

The reason? Most people who drive D4s here in ZA do not drive such vehicles without a service plan, and most will trade the vehicle in before the 5 year service plan expiry.

As such, most crank failures would not have been reported publicly, as the dealers would have repaired everything under warranty.

It's only the LR fans who would have reported the failures, esp if it happened outside of service plan.

so big bag of salt with that figure. One of the chaps on the local forum guesstimated it to be closer to 15% Shocked
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Post #175199721st Dec 2016 2:35 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971

Wales 

Sinci1 wrote:
OK so think about it like this. I've had 3157 views of my post and I am assuming they are all LR drivers. Given that the stats say 'only' 1.3% of these engines suffer from this issue that is approx. 41 people in this situation with an insurmountable repair bill. That makes you think doesn't it.


I'll set up a poll and we can see how many site users have experienced the issue Thumbs Up
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #175199821st Dec 2016 2:44 pm
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