Member Since: 13 Dec 2016
Location: Wales
Posts: 62
Oh and by the way I'm a she
21st Dec 2016 9:28 am
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
Oh well, that explains it then......
Only joking of course - I've read your notes with increasing pessimism.
Good luck in getting it sorted and please keep us updated on progress
21st Dec 2016 9:33 am
Sinci1
Member Since: 13 Dec 2016
Location: Wales
Posts: 62
woody32 wrote:
Sinci1 wrote:
I've sent a message to Woody but he hasn't picked it up yet
Hi sinci I've not received a Pm can you resend it please
Done
21st Dec 2016 9:33 am
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20786
A crankshaft should NEVER fail, providing the engine has been maintained correctly through it's life.
For this to be happening on a 4/5/6 year old car, and for JLR to effectively wash their hands of the issue is not acceptable, IMHO. I appreciate in the grand scheme of things, it is still a small number, but JLR should be stepping up and replacing these engines FOC, same as they should be doing with the 2.7 engines that have suffered oil pump failures too...
50-60k miles is not an acceptable lifespan for a mainstream engineMy D3 Build Thread
I'm with Mikey on this, it is an absolute shocker what JLR are doing --
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged
“The issue affects only 1.3 percent of Land Rover engines sold in South Africa over the past 10 years,”
Which if correct is not far from the average% of all engine failure across all manufacturers.
Sinci1 wrote:
I have made a claim to LR who offered 40%. I have gone back to LR and asked them to review the case and they have responded saying that 40% is the maximum they will offer. I have received a written quote from Stratstone quoting the figures I have posted.
Where do you suggest I go from here, I don't know where else to 'push' for a better deal.
There must be a reason behind the 40% offer vs what others have had which is 100%.
Legal action may not be your friend as given the time it is you that has to prove your case
Direct action on social media is a very, very strong lever but you do risk them withdrawing their offer ...if however the offer is already completely untenable then you have nothing to lose ...ratchet up with direct messages on twitter and facebook to both LR and your dealer.21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
21st Dec 2016 10:09 am
Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
In your position, I'd be seeking legal advice about having a case against the retailer so you're only fighting on one front. Let them fight Land Rover if you win. You'll soon find out if it's worth pursuing legally if you go armed with the info you've gleaned on here. Disco Mikey has encapsulated it well.
Long, complicated and expensive if pushed to the courts but the retailer may buckle at the prospect of loss and the associated costs.Never take life too seriously. Nobody gets out alive anyway.
D4 SDV6 SE Tech Kaikoura Stone MY15.
21st Dec 2016 10:14 am
Sinci1
Member Since: 13 Dec 2016
Location: Wales
Posts: 62
I wish I know what the reason is but their offer doesn't come with an explanation and they won't provide one ....... guess I will never know
I know that the legal route will be long and stressful but I have no other option to me at the moment.
21st Dec 2016 10:15 am
Sinci1
Member Since: 13 Dec 2016
Location: Wales
Posts: 62
Bill Wright wrote:
In your position, I'd be seeking legal advice about having a case against the retailer so you're only fighting on one front. Let them fight Land Rover if you win. You'll soon find out if it's worth pursuing legally if you go armed with the info you've gleaned on here. Disco Mikey has encapsulated it well.
Long, complicated and expensive if pushed to the courts but the retailer may buckle at the prospect of loss and the associated costs.
Thank god for legal expenses insurance eh.
21st Dec 2016 10:15 am
dlgis
Member Since: 02 Oct 2015
Location: Tunbridge Wells
Posts: 398
Sorry to read your bad news Sinci1. This is every Disco owners worst nightmare
Do we know if LR has made any changes to the crank design or assembly following their acknowledgement of the crankshaft issue in the TSB? Mitsubishi had a similar problem with the Evo 4 with spun bearings and crank failures, but quickly changed the design of the crankshaft cage ( and from memory bearings?) when they introduced the Evo 5 a year later which cured the problem. Surely LR havemt continued to churn out the same engine without modifications? D4 GS 12MY
21st Dec 2016 10:29 am
Disco_Mikey
Member Since: 29 May 2007
Location: Dundee, Scotland
Posts: 20786
the fact there are L405/494 with the 3.0 engines, reporting crankshaft failures doesn't fill me with confidence either...My D3 Build Thread
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971
Ford have made changes but obviously not enough ...they probably can't be arsed to do too much as they want to offload the SDV6 as soon as and would have already if not for contractual obligations...given the relatively low numbers I suspect it's cheaper for JLR to keep paying out of warranty book funding than to drive Ford into any major overhaul now.
It has been suggested by little birds that JLR want to buy the whole rights to the engine so that they can redevelop it and build it themselves at i54.21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
21st Dec 2016 11:36 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72925
The big concern is not that they fail (I've heard of one that failed getting off the delivery transporter), it's the response from JLR. There is no rhyme or reason for who gets any help, and if they do then what contribution they get. They hide behind this "case by case" balldocks, bit like when you take a car to a dealer with a well known problem and they this is the first car ever with this problem. I wonder if there would be the same response if this was V8s failing at these rates in the US? If these are truely small numbers then they shouldn't have a problem sorting them out, then give the bill to Ford. But if these are bigger numbers then they'll want to keep it quiet to protect the brand so owners will get shafted.
the point is, they are making the customer pay (partially at least) for their mistakes!?--
2010 Defender Puma 90 + BAS remap + Alive IC + Slickshift + Ashcroft ATB rear
2015 Range Rover Sport V8 Supercharged
Member Since: 02 Oct 2015
Location: Tunbridge Wells
Posts: 398
Would it be worth the mods creating a sticky for the list of treads relating to crankshaft failures so anyone suffering this in future can find a quick link to all the information on this topic?D4 GS 12MY
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
response from JLR. There is no rhyme or reason for who gets any help, and if they do then what contribution they get. They hide behind this "case by case" balldocks, bit like when you take a car to a dealer with a well known problem and they this is the first car ever with this problem. I wonder if there would be the same response if this was V8s failing at these rates in the US? If these are truely small numbers then they shouldn't have a problem sorting them out, then give the bill to Ford. But if these are bigger numbers then they'll want to keep it quiet to protect the brand so owners will get shafted.
