Well I don't know what to believe, My Stealer tells me no sump plug and 15k service But then again when I picked the car up I asked about service interval to be told that the car would inform me along the same manner as my ranger rover did..
It really doesn't inspire confidence...
Q86ARR am I right in thinking that you are a dealer employee ?
19th Mar 2010 11:16 am
Q86ARR
Member Since: 23 Feb 2010
Location: Jersey
Posts: 379
Robinss wrote:
Really ?
Well I don't know what to believe, My Stealer tells me no sump plug and 15k service But then again when I picked the car up I asked about service interval to be told that the car would inform me along the same manner as my ranger rover did..
It really doesn't inspire confidence...
Q86ARR am I right in thinking that you are a dealer employee ?
I may just be!
19th Mar 2010 7:14 pm
sandylane
Member Since: 20 Dec 2009
Location: Berkshire
Posts: 74
Only got my D4 3.0D 10 days ago and got a call from the Stealer yesterday to get this computer/software upgrade Can't believe that it came off the production line three weeks ago without this upgrade; nor that they need it for 5 hours Club D4 XS
Club Pirelli Scorpion ATR
20th Mar 2010 11:42 am
Winger Site Moderator
Member Since: 15 Feb 2005
Location: UK
Posts: 3428
The actual upgrade for the full works is only supposed to take 2 hrs 10 minutes (or that is what LR will pay the dealer for). For a more recent vehicle, that should be less. Depends upon the VIN of your vehicle what you get done.
20th Mar 2010 12:43 pm
thriftwood
Member Since: 27 Sep 2009
Location: Bedfordshire
Posts: 156
Does anyone know how this is progressing & when they are scheduled to be completed.
I've not heard anything from my dealer yet & it would be nice to remove the spare battery pack from the boot.
Richard
Just had mine done by the local dealer, not the one i bought it from as i had the dreaded reduced performance amber traingle, still took 3 weeks to get the car booked in after the fault appeared though. Didn't get the free goodies of wine etc as others have mentioned or been contacted by the supplying dealer saying i needed this work done 2018 D5 3.0 HSE Lux
1x D3, 4 D4's - All gone
Get on to LRCS and complain - I took mine to a local dealer rather than the supplying dealers and still got the gifts and service I would expect - thank you LR Stratstone of Cheltenham
LR should be contacting all customers direct after the assurance work done to make sure you had the gifts as promised
if you haven't then i would gently remind the dealer who done it, if no good get onto LRCSTLO has left the building.......
I no longer work for a Landrover Dealer
My little chilli sauce business http://www.thechillees.co.uk
if you would like to order anything just give me a shout
I'd love to have a cheese and wine party. But I think that my dealer has already scoffed the lot and has not bothered to contact me !!!! therefore I won't get the LRCS questionaire to report the error of their ways
Just tried LRCS and they stated that because i took the car to my local dealer not the supplying dealership i wouldn't get the goodies others have received, anyone know if this is true?2018 D5 3.0 HSE Lux
1x D3, 4 D4's - All gone
Yeovil LR supplied mine, but Stratstone Cheltenham did the Assurance work and I got the gift without asking.
1st Apr 2010 7:19 pm
Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
Had mine done today at TLR. They had the vehicle from 0830hrs until 1500hrs but can't say how long that they worked on it. Any how, all the work completed as per the the AP and choice of Wine/Chocolates and Cake as I left the vehicle with them. Full valet - and the loaner was a RRS. (I'm glad that I didn't buy one of those).
Bill WrightNever take life too seriously. Nobody gets out alive anyway.
Back to the dealer I go. Not impressed with the customer service from TH White, it seems if you didn't buy the car from them, they aren't interested.2018 D5 3.0 HSE Lux
1x D3, 4 D4's - All gone
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But then again when I picked the car up I asked about service interval to be told that the car would inform me along the same manner as my ranger rover did..
therefore I won't get the LRCS questionaire to report the error of their ways 
