Member Since: 08 Jun 2010
Location: cotswolds
Posts: 1482
£750 ish for frt and rr belts including idlers and tensioners, water pump, oil pump.
Replace whole oil pump unit, but if high mileage, thats no bad thing.
Thanks Andi, they are totally ripping me off here. Last week the LR garage said they would send a 'demand' to land Rover to replace the parts. Now he's saying he has a quick look at the engine and it has seized and that that's nothing to do with the oil pump housing failure so I have no chance of LR fitting the bill and that the cost to repair isn't worth it and I should f%&king scrap the car. Scrap it! I just bought it for 15k last year. Are they having a laugh? Does anyone agree that it could be just hydro locked or something due to being left sit idle for 5 months in alpine winter with temperatures as low as - 20*C for two months. I'm trying to find an independent mechanic to look at it. I won't be scrapping the car, though I can't afford to repair it. Can anyone recommend a company that sells reconditioned engines, and at what price should I expect to pay for the engine to be swapped for a a reconditioned one. Desperate to get her back on the road. Thanks
I would be very grateful if you could send me the contacts to escalate this issue to in LR.
Thanks,
David
Bodsy wrote:
BobG wrote:
Folks - I have just read all 16 pages and am now downright depressed as earlier this evening Mrs G called to say that our MY07-90,000miles had just failed on the motorway-symptoms and post recovery diagnosis matches the tensioner bracket failure.
So two questions-
1. Is the engine completely goosed as a result-not clear from all posts above or is it fixable with a shed load of bits? I am still in optimistic mode that a new bracket and some tlc will sort it out.
2. Friendly and capable local garage but not LR specialist who carried out recovery in 15 minutes is willing to tackle it but cautious after replacing my turbo last year(exactly) and he did the timing belts at the same time(I hadn't read the stuff about the tensioner mount then!).
Or ship to Strathearn-not far away -
Welcome to Disco 3 ownership-80000 miles of trouble free motoring, 10000 miles of grief.
Bob,
Really sorry to hear of your failure.
I would get a camera first, before anything else. Were any fault codes read before you were recovered? if any camshaft sensor erros, then its likely to be the same issue as you've been reading about.
With camera in hand, get the front timing belt cover taken off Take photos during this process. When you get the cover off, (even if its at the repair place that did it, insist that you be present before the do anything on it) take more photos of what sounds like the same failure. If the tensioner is still attached to the broken bit of oil pump, take plenty of clear photos and DO NOT take the tensioner bolt out or otherwise make any detrimental changes to the vehicle as it stands.
IF your photos look anything like the ones from mine (or others on here) then I would firstly register the complaint with LR Customer service. As long as youhave been serviced to LR spec, it doesnt need to be with LR directly. Then, I can provide you with some other contacts to escalate the issue to if needed.
They will almost certainly ask you to take it to a proper LR Dealer for inspection. Dont worry if you do, they cannot do anything on your car without your permission, be clear that it is for inspection purposes only. You may be able to negotiate that they collect it and pay for the inspection. In any case DO NOT let ANYONE dispose of any of the fluids (oil etc) or dispose or material change anything (this includes LR, make sure you are clear on this with them). Even to the extent of leaving signs to the effect in the car and engine bay (I did).
I'm not saying that you would need to, but these items are important if you should ever need to get a Forensic Engineer to do a proper report on the failure.
Above all, assuming the failure is the same as I have experienced, be persistant and clear in what you want. i.e you want a replacement engine from them for this 'premature and catastrophic failure of a component (oil pump) that has been re-designed 3 times (4 versions) during its short life span" ......
Of course, feel free to point them to this thread for evidence of additional failures of the same type, which could be interpreted as an persistent failure of that component.
Above all, good luck
24th Mar 2017 3:31 pm
Tamshoe
Member Since: 08 May 2016
Location: North East
Posts: 49
Kind of small follow up on our engine failure from the other month, had a garage supply and fit a new engine for us, all in came to just shy of £6000.
Just thought I would add this here because I know when I was doing my research I remember struggling to find out how much it had cost folk to resolve an engine failure.
26th Mar 2017 9:21 pm
Jaggz
Member Since: 12 Jan 2016
Location: U.K.
Posts: 125
Very good price where did you get a new engine for that price, when I needed one the engine itself was over 6k without labour ?
26th Mar 2017 9:51 pm
Tamshoe
Member Since: 08 May 2016
Location: North East
Posts: 49
Apologies, should have said replacement not 'new' got a second hand engine on 55k miles fitted.
29th Mar 2017 6:55 pm
tink
Member Since: 22 Sep 2014
Location: lincolnshire
Posts: 30
Hi all mine has just done the same 57 plate disco 3 123000 miles on clock
It's sheered the oil pump case and pulley broke off we ain't sure if it's knackered engine but the left hand side cam isn't turning .
Any advice on Landrover and any call backs on this would be appreciated
Thanks tink
10th May 2017 9:58 pm
Andyl
Member Since: 03 Jun 2012
Location: BexleyheathKent
Posts: 1
Another Cam Shaft Tensioner Failure and Wrecked Engine!
Another engine failure to add to the list - I was driving along 7 weeks ago when everything ground to a halt, suddenly, and without warning, tensioner boss had broken off the oil pump and caused the timing belt tensioner to punch a hole through the front of the engine, wrecking the engine in the process.
I had to arrange for the vehicle to be transported to a Land Rover Franchised dealer at my expense who then prepared an estimated cost of repair at £9.5K (plus additional costs for anything else they find when the engine is replaced)
I've now had an independent 'Expert Witness' report prepared that is suitable for use in a court of law, this has been sent to Land Rover. I'm hoping that now Land Rover have the independent report that will focus their attention on getting this resolved to my satisfaction as soon as possible.
I would be interested to hear from anyone else that has managed to reach a settlement with Land Rover as it appears that the goodwill offers vary from zero to to fully covering the cost of repairs in what appear to be very similar situations? I had a major cam belt service undertaken by Land Rover in 2014.
My car is a 57 Discovery with 91K on the clock, fitted with the old style weaker oil pump boss (as I've now found out at great cost), photos below:
A quick post repair update from me:
Our Disco was repaired just before Christmas - a new engine was fitted at a cost of £9.5K, to which Land Rover contributed 50% and I had to pick up the rest (they would not budge any further despite the threat of legal action etc etc).
Unfortunately the second time we drove the Disco after the repair a large crack appeared in the panoramic glass roof, rapidly spreading from one side to the other. I suspect this was due to stress that had been induced in the body-shell following its removal and subsequent re fitting. I contacted the dealer (Beadles Sidcup) and Land Rover - neither of them wanted to know and the dealer denied any link between the repair and the subsequent crack appearing across the roof. So I'm now having to arrange to get the glass roof replaced myself. The bitter taste I had in my mouth after having to forking out over £4.5K to get the engine replaced has now become even worse.
I also reported the TDV6 engine failure problem to VOSA (now DVSA) using their online Vehicle Safety Defect Report online form, as the sudden nature of these engine failures hits the DVSA criteria for a vehicle safety recall - e.g. it happens:
- suddenly and without prior warning
- results in a loss of steering and braking assistance
- no warning lights appear prior to the sudden engine failure
- is caused by a design problem (e.g. the oil pump boss in this case)
- cannot be easily noticed through routine service and maintenance checks
I would strongly recommend that everyone else that experiences a TDV6 engine failure caused by the oil pump boss fracturing reports this to the DVSA using their online form, as the more people that report this problem the greater the chance of the DVSA taking action.
The guy I spoke to at DVSA said he was going to follow up with Land Rover - but I am yet to hear back from him, if and when I do I'll update this post.
I have included the DVSA link below, please make sure you reference the above points in your online submission:
So - very sad to say we are now extremely unhappy Land Rover owners and definitely wont be purchasing another one - its such a disappointment that such and iconic brand choose to treat their long term and loyal customers in this way.
Would be good to hear from any other owners that also experience this problem and the repose they receive from Land Rover and the DVSA.
Andrew
Last edited by Andyl on 3rd Apr 2018 10:06 pm. Edited 1 time in total
17th Aug 2017 10:05 pm
Jaggz
Member Since: 12 Jan 2016
Location: U.K.
Posts: 125
I'd be interested how you get on this is my experience which I posted on another thread
"Mine failed at 78k, LR weren't interested, in fact Dean Moore from LRCS blatently lied on several occasions and was the most unhelpful person I've had the misfortune of speaking to.
I had also spoken to a team manager Julia Culverhouse 7 months before it failed asking if there were any known issues, I was assured there wasn't and they would look at each case individually.
Fast forward 7 months and they weren't interested, ignored emails, backtracked and lied, the worst customer service ever. Will be my last Landrover product, I'd rather take the bus than buy another. "
The dealer Farnells were amazingly unhelpful too
18th Aug 2017 9:34 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73069
Re: Another Cam Shaft Tensioner Failure and Wrecked Engine!
Andyl wrote:
photos below:
There ya go:
Click image to enlarge
Click image to enlarge
Click image to enlarge
Click image to enlarge
18th Aug 2017 9:50 am
blue juice
Member Since: 11 Mar 2015
Location: Killearn
Posts: 2
And another one...
Disco 3, 57 Plate, Cam-belt, tensioner, idlers and water pump all changed about 9 months ago at 95,000miles.
On Sunday, at 112,000 miles, the car died at the side of the road. I had been pottering along about 45MPH in a line of cars, and then nothing.
"Transmission Failure" brifley appeared on the screen of pessimism.
Car uplifted by AA to LR Dealer, report on Monday was the cam-belt tensioner had sheared off the block and the engine is trash.
For my income this was massive investment of £12,000, five years ago, and I expected to keep this car until it died. I expected 20-30 years not 5!
I will re-read this thread in detail and try to get LR to do the right thing.
I am utterly devastated by this. I cannot afford for LR to replace the engine, so I may have to look at an engine swap at home.
I will need to find out if I can change an engine with the body on the chassis, as I have no means to lift the body off.
If had been aware of this as a weak point I would have changed that casting while I was doing the belt and all other "while I'm here" components.
Weep...
8th Mar 2018 4:03 pm
Oiley
Member Since: 17 Jan 2015
Location: Kent
Posts: 213
@ blue juice you can do it with out removing the body there is guide on here somewhere that gives details of it.
8th Mar 2018 4:30 pm
Pete K
Member Since: 15 Jan 2016
Location: GL
Posts: 10673
yeap don't worry about the body removal.
It can be done, just takes a lot longer.
Take the drivers head off first and see what damage is in there.
Parts.
Head £100 x2 Ebay
gaskets £100
bolts £45
oil pump AF £120
might need a chain or 2
8th Mar 2018 6:22 pm
blue juice
Member Since: 11 Mar 2015
Location: Killearn
Posts: 2
HAHA! I was the driver, and I feel like taking my head off to see the damage inside.
"What was i thinking of buying a Land Rover???"
Buy British, buy twice.
I know what you mean though, if I can't get LR to do the right thing, I might start a strip down before diving straight into full engine purchase.
Thanks for the feedback regarding engine removal.
8th Mar 2018 7:07 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73069
As for getting LR to do the right thing you have two chances of them doing anything, slim to none. And guess where slim is. Worth a try, unless you have to pay for the call.
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