hugeviking
Member Since: 08 Jun 2010
Location: cotswolds
Posts: 1482
  
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Yes, how does that work then  was the metal different ?
I thought they changed the 05/06 to a weaker version for 07 then changed it for a stronger version for later MY's . Confused 
Andi.
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 23rd Dec 2015 3:03 pm |
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hugeviking
Member Since: 08 Jun 2010
Location: cotswolds
Posts: 1482
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See you got your answer in before my question, many thanks D M
Andi.
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| 23rd Dec 2015 3:17 pm |
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Lobsang
Member Since: 03 Jan 2016
Location: Northampton
Posts: 13
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I'm new here. I've read a few threads before but have been pushed to join by my recent oil pump casing failure. My car is a 2007/8 (SALLAAA138A...) and had the cam belts changed at 104k in December 2014. At the beginning of December 2015 I heard the dreaded rattle followed by complete stop. The diagnosis is the oil pump casing failure letting the cam belt loose as many others here have found. The top end is trashed as you would expect. Sounds like I was just lucky it ran for 22k after the cam belt change before failing.
I went back to Stratstones, who did the cam belts (I thought I would get best service/advice from them and didn't want to risk a failure), but they say they have no liability and there's no recommendation to change the oil pump so it's just tough. I've contacted Land Rover Customer Services directly and they are currently looking into things for me but I guess I'm expecting a negative response initially too.
I've seen that some members here have managed to get help from Land Rover and I've heard of others via the garage where my car is now in dock. I would really appreciate any advice or help anyone can give in saying the right things / trying to get some help from Land Rover direct.
Thanks in advance
Gary
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| 3rd Jan 2016 6:02 pm |
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NJSS
Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10609
 
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Lobsang welcome - I'm sorry to hear your problems.
Whilst Stratstones are right when they say there's no LR recommendation to change the oil pump, nevertheless many of us carry out the "big" service early & change the oil pump at the same time. Startstones & LR must, I believe, be aware of the potential problems & that despite no recommendation from LR it's good practice to fit a new oil pump. I had mine done at 70k miles & 6 years.
As far as LRCS are concerned one of the most important issues will be does the car have a full LR service history?
Good luck, keep us posted.
NJSS Am I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
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| 3rd Jan 2016 6:24 pm |
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wobbley
Member Since: 15 Dec 2013
Location: essex
Posts: 133
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Sorry to hear that mate. Has it been stripped down and checked for damaged. I bought my d3 as a none runner due to oil pump failure and got it repaire fairly cheap at my local specialist. Down over 3.5 miles now since repair and all going well.
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| 3rd Jan 2016 6:30 pm |
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Lobsang
Member Since: 03 Jan 2016
Location: Northampton
Posts: 13
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Thanks guys,
My car doesn't have full LR service, I had the 94k & 122k services done at a local garage but paid for the top level service at 105k by Stratstones so I at least expected them to honour the 12 months service warranty. I think I might have an argument there if LR did recommend the pump change be offered but obviously they don't. I have heard of a guy who LR helped who did his own belt change but bought the LR parts. He again argued he should've been advised to do the pump too so I feel like I have a stronger argument than that.
The garage where my car is have done a few of these now so hoping I can keep the costs down if I have to do it but im still hopeful. Any suggestions for parts etc would be appreciated though:)
Gary
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| 3rd Jan 2016 7:59 pm |
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Bob M
Member Since: 21 Apr 2014
Location: Ingleton North Yorks
Posts: 60
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Hi Lobsang,
Sorry to hear of your pump failure. I did mine with the belts at 64k when I bought it because it fell in the dreaded vin range as an 07.
That is no help to you but two things may be.
Firstly there is a dreaded vin range. With mods to the casing made before which weakened it and after which strengthened it. Proving there is a known problem.
Well documented on the forum with pictures.
Secondly there is a post by Colin of BBS stating that an EU directive removes the need for main dealer service and the restrictions they impose.
Colin usually has his ear to the forum, and I am sure he would give you the benefit of his extensive knowledge on the subject.
Hope this helps your negotiations.
Regards
Bob
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| 3rd Jan 2016 10:04 pm |
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Lobsang
Member Since: 03 Jan 2016
Location: Northampton
Posts: 13
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Hi Bob,
That's really helpful. Thank you.
I will look further on the site as you suggest
Gary
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| 3rd Jan 2016 10:32 pm |
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longclose
Member Since: 07 Mar 2015
Location: Dorset UK
Posts: 234
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We all know the documented history behind the tensioner breaking, however from a legal standpoint the failure is IMHO is either the tensioner is over torqued which personally I believe is the most likely candidate or alternatively it is a design failure.
Get the bolt torque checked before the engine is taken apart by an independent garage/engineer who can write a report. If it is over torqued go to the garage with the evidence to see if they will cough up, if not small claims court will cover up to £10,000 of claim damages which you can undertake yourself.
If it is not over torqued and LR will not contribute claim against by issuing applying for a judgement through small claims for design failure, but firstly get a metallurgy report, they will quickly come to the table to resolve this.
Personally I am not someone who takes legal action for the sake of it, however as an Engineer by trade if the failure could of been managed/controlled or identified, I would in this instance. Owning a Discovery 3 is like dating a model.. a firm body and shape, wow.. the ride is fantastic > for this your wallet can take a pounding and you worry about being deflated at any time...
2009 Model D3 HSE
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| 4th Jan 2016 8:03 am |
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Lobsang
Member Since: 03 Jan 2016
Location: Northampton
Posts: 13
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Thanks Longclose
I will certainly look into that. The independent garage have given me a report stating its the housing but I will ask specifically about the bolt torque as I don't think it's been removed yet.
Gary
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| 4th Jan 2016 12:32 pm |
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ropey_10
Member Since: 11 Dec 2015
Location: Hampshire
Posts: 11
 
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Good evening chaps!
I'm George I wrote on here a month or so ago about my discovery 3 oil pump failure. I have had a reply from the workshop manager at A main dealer who is helping me, he Has just rang to say it's looking like Landrover are 'possibly' willing to contribute 50% towards my job. This still amounts to £5000 plus vat for me to pay and tbh that is my deposit for my first house gone! It seems some people have had a lot more assisstance than this?
What can i reply to Land Rover?
Can I try and take it further up till now I havnt spoken to LRCS much only to tell them what's happened and where I was taking the vehicle, I'm not really willing to lose £6000 on a car that's still only worth £8000.
It is 2007 hse with 130,000 miles and full service history.
Would you suggest I challenge Landrover again or am I likely to loose all!
Your thoughts would be much appreciated. And will help me make a choice on what to do next.
Kind regards George
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| 8th Jan 2016 6:03 pm |
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longclose
Member Since: 07 Mar 2015
Location: Dorset UK
Posts: 234
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See my post above.. the evidence around failure is clear and present on this forum, you decide if you want to go to the small claims route and take LR on.
A recon engine from an independent would be the 50% you refer. Owning a Discovery 3 is like dating a model.. a firm body and shape, wow.. the ride is fantastic > for this your wallet can take a pounding and you worry about being deflated at any time...
2009 Model D3 HSE
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| 8th Jan 2016 6:41 pm |
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ropey_10
Member Since: 11 Dec 2015
Location: Hampshire
Posts: 11
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When I spoke to them originally 'LRCS' about it occuring more than once they laughed that my source was from the forum. I argued that I was not stupid and that photographic evidence of exactly the same as my tensioner wasn't a lie or made up. It's hard work I'm going to make a few calls tomorrow. Regard George
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| 8th Jan 2016 8:05 pm |
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longclose
Member Since: 07 Mar 2015
Location: Dorset UK
Posts: 234
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I assure you they will not laugh when you ask for the broken tensioner to test for torque settings and/or a metallurgy report to go with your claim to the small claims court.
The barristers legal fees for the defendant in preparing and arguing the case will be more than the TOTAL repair costs - win or lose. The defendant cannot claim costs in the case of the small claims court against you even if you lose.
If you like I will send you a PM on how I believe you should proceed as I do not feel it right I should set the full process out in a public forum. This is not ambulance chasing someone is genuinely to blame in these cases and should be held accountable . As you say it is a house deposit and the significant inconvenience that I am sure you have suffered. Owning a Discovery 3 is like dating a model.. a firm body and shape, wow.. the ride is fantastic > for this your wallet can take a pounding and you worry about being deflated at any time...
2009 Model D3 HSE
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| 9th Jan 2016 5:08 am |
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ropey_10
Member Since: 11 Dec 2015
Location: Hampshire
Posts: 11
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Landrover LRCS won't budge on 50% they said that because the car has done 129k they feel it's had a good innings. I told them I wouldn't except 50% and would speak to them later. Anyone have anything they can add? Regards George
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| 13th Jan 2016 10:37 am |
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