I had to return a Jack (3t QL) type to Machine Mart, that twisted its frame under the D3 ( I think there are some photos on here somewhere
Like you it had to be returned for Inspection.
They concluded (unsurprisingly) that there was no fault and it must have been what i did with it, so no refund/credit
The Manager at the branch did give me some discount off a bigger & better jack.
I would be surprised if they treat you much differently
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12th Jan 2015 12:47 pm
crwoody
Member Since: 09 Mar 2009
Location: Littleborough
Posts: 2109
Hmmm - got me worried about mine now, I got the exact same ones from eBay last year for about half what MM are charging, I must admit on first sight I thought they looked a bit flimsy, they could certainly do with a bit more support at the sides and some cross bracing at the back too.
In fairness, I've used them a couple of times and they've not buckled so far, I will be very wary the next time though Clive
12th Jan 2015 1:32 pm
Alphamale
Member Since: 28 May 2014
Location: Belfast
Posts: 497
MikeO wrote:
Some better quality images. Looks like they are made by these folks http://www.cougardevelopments.co.uk/ramps.html and sold through a number of retailers, many selling them for a lot less than I paid at Machine Mart.
I presume from a legal perspective I don't have a leg to stand on. They are at liberty to replace if they find fault rather than refund. Will just have to write it off to experience, buy a decent set and avoid Machine Mart in future...
Actually, under the sale of goods act 1994, if good are found to be faulty or are unfit for purpose then you are entitled to a full refund. If the seller offers anything less you do not have to accept it, indeed they may be in breach of the act by not offering the refund. (of course the age of the item is important and would have a bearing on any caim) You could also go Trading Standards to report them or indeed unsafe goods).
I must say, the quality of those ramps looks cr^p they're really rough, poor welding and the finish....... I could have made better ones myself. Also looking at the link for the makers, appart from an extra cross bar on the face of the ramp there doesn't appear to be any structural difference between the 2000kg and 2500kg ones. At the very least the bar the gave on yours should have been nothing less than angle iron.
12th Jan 2015 2:09 pm
Disco dazboy
Member Since: 02 Dec 2013
Location: Leicestershire
Posts: 1782
They do indeed look very poor quality strength wise even the paint finish is shocking! Insist on a refund and buy some that are up to the job! D3 x2 now gone
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12th Jan 2015 2:15 pm
MikeO
Member Since: 15 Jan 2014
Location: The Cotswolds
Posts: 1384
I think legally, given they are now about 6 months old albeit with little use, the retailer is entitled to offer repair, replacement or refund but it's their choice. I would laugh in their faces if they offered a repair but refund timelines seem to more along the lines of days than weeks or months.
I'll wait and see if they accept liability first. If they do, I'll argue for a refund but that'll be on the premise of them retaining their good reputation. If they don't, I'll have that small claims court website open again...2016 Skoda Octavia VRS Estate
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12th Jan 2015 4:04 pm
DSL Keeper of the wheelie bin
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Small claims court but first plaster it all over Twitter & Facebook. Should get their attention big time.
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12th Jan 2015 4:17 pm
mark the spark
Member Since: 22 Jun 2011
Location: southampton
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i know they are only a functional item but one look at the general finish inc paint would have made my mind up that they are a poor quality product.
my dad was an HVG mechanic and i used to help out on saturdays sevicing Scania and Volvo trucks
he always was recounting stories of poorly supported vehicles and the consequences of a collapse
a safety tip he told me and i do to this day ,if your changing a wheel as soon as you get the old one off lay it down and slide it under the vehicle till the new replacement is on and secure . if it comes off the jack /block
then you have a chance of surviving and getting out of the collapse.MY05 SE D3 Manual my first LR what a car
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12th Jan 2015 4:46 pm
MikeO
Member Since: 15 Jan 2014
Location: The Cotswolds
Posts: 1384
I agree - I think I was a bit hasty in my purchase. I was keen to (re)acquire the necessary workshop items when I got my D3. But it doesn't get away from the fact they're not just ugly, they're weak too .
Yes, if I have a car on jacks / stands and remove a wheel I always push it underneath. Why wouldn't you? It keeps it out of the way and might just save your life.2016 Skoda Octavia VRS Estate
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12th Jan 2015 5:54 pm
Gareth Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26744
They look similar in construction to the Halfords ramps, that are only rated to 1000kg, which is too low for a D3/4. Halfords also state a maximum tyre size. Were your tyres over the edges of the ramp?
Member Since: 22 Dec 2009
Location: Maidstone
Posts: 7274
Possibly a ton per stand, either way crap is crap
As for the tyre size thats going to be a city runabout size wise
12th Jan 2015 6:56 pm
MikeO
Member Since: 15 Jan 2014
Location: The Cotswolds
Posts: 1384
Quote:
They look similar in construction to the Halfords ramps, that are only rated to 1000kg, which is too low for a D3/4. Halfords also state a maximum tyre size. Were your tyres over the edges of the ramp?
Actually I was in Halfords the same day and was mightily impressed by the construction of their ramps in comparison . The CRW25s are a "wide" ramp as well as being rated at 2.5t so they're probably a bit wider than these Halfords ones.
I'd say the tyres were a snug fit - the full tread would be on the ramp but the deformation of the sidewall meant the tyre might overhang slightly if you see what I mean.2016 Skoda Octavia VRS Estate
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12th Jan 2015 7:01 pm
Alphamale
Member Since: 28 May 2014
Location: Belfast
Posts: 497
still think you could have a case for not fit for purpose. Ramps are sold as a piece of garage equipment that is expected to last for a number of years and still carry the stated loads. The fact that they only lasted a few (6-7) months should not deter you from demanding a full refund, especially as this is also a Health & Safety issue and the consequences could so easily have been worse (think manslaughter at worst). I would speak with your local Citizen Advice or Trading standards and get advice from the experts, nothing to lose by trying.
12th Jan 2015 7:10 pm
UKJay
Member Since: 24 Aug 2013
Location: In The Mud
Posts: 432
MikeO wrote:
I cant believe anyone would buy ramps with paint that looks as though it was applied by a cows backside!
Did these actually come with the paint like that, or have you added hamerite or something to cover up the rust?
13th Jan 2015 8:16 pm
crwoody
Member Since: 09 Mar 2009
Location: Littleborough
Posts: 2109
The paint on mine looks just the same, I think they're dipped in some kind of slimy rather than sprayed.Clive
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rather than sprayed.
