I had my letter last week and booked into Stratstones on Thursday. Unfortunately my towball lock has siezed and although I have the keys, I cannot remove it. The dealer checked it and informed me that they can't put the guage in until the towball is removed and they would have to charge me for removing it - probably by smashing it! They also told me that the reason for the recall was because of the cross member getting distorted by towing trailers with too heavy a nose weight, which sounds quite different to the letter that is copied at the beginning of this thread. Sounds like they don't know what they are talking about (nothing unusual there then!) My towball has a lot of play in the mounting, it fair rattles, but without being able to get it off, I couldn't replace it. I have been spraying penetrating oil into the lock mechanism for the last few days to see if I can get the keys to work again. If not, any suggestions? I know that you cannot publish alternative methods of removing them. I am sure that they are trying to con me to pay for 'smashing' the towball off, but don't know where to go from here.
17th Sep 2015 10:37 am
JMack
Member Since: 02 Aug 2014
Location: Edinburgh
Posts: 1517
To Paddler,
A new lock from the dealer and they should explain how to remove it.
Last edited by JMack on 17th Sep 2015 6:09 pm. Edited 1 time in total
17th Sep 2015 6:09 pm
grahamk
Member Since: 28 Feb 2010
Location: Dumgoyne
Posts: 1473
They are...its up to them to get it out3 Flash Indicators
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17th Sep 2015 6:09 pm
tdv6tom
Member Since: 02 Feb 2009
Location: Northern Ireland
Posts: 127
Tow bar recall
Hi all,
Had my car in for two bar recall this week. After checking they said it was ok and just fitted a new lock. I explained I tow a caravan but they still said car was fine, just keep the bar off when not in use.
Surely if these bars have the potential to pop out they should replace all of them?
Thanks
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18th Sep 2015 3:51 am
tdv6tom
Member Since: 02 Feb 2009
Location: Northern Ireland
Posts: 127
Towbar recall- advice please
Hi all,
I booked my car in at the dealers last week for the towbar recall. I explained i towed a caravan. After the inspection I was informed that all i needed was a new lock (which they fitted) and i should remove the bar when not in use. They inserted an information sheet into my hand book and an information tag onto the towbar. Is this acceptable?
thanks
Tom
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18th Sep 2015 9:45 am
Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
Thats what the recal states so yes in LR's mind it isMY17 D5 1st Edition Namib Orange
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Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
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18th Sep 2015 10:01 am
L319
Member Since: 14 Dec 2013
Location: Herefordshire
Posts: 2083
That's what happened to mine, no wear was detected ( Which as the detachable tow bar had only just been purchased & been used a couple of times was not unexpected). Given the all clear and information sheet supplied. I am satisfied.
18th Sep 2015 10:11 am
galwaygreen
Member Since: 30 Oct 2011
Location: plymouth
Posts: 6525
the other reason for removal when not in use is because some blighter will nick it...like our spare wheels
18th Sep 2015 10:42 am
Reginald Molehusband
Member Since: 17 Nov 2009
Location: West Calder
Posts: 632
Further to my earlier post I realise that removing the multi-height attachment and leaving just the centre bracket with stabiliser bars would not raise the lowest point or offset and therefore not improve the departure angle, though it would provide slightly less of a ground anchor when it does plough.2016 D4 Landmark SDV6 (Euro6), Zanzibar (late run D4)
2009 D4 HSE TDV6, Bali blue (first run D4)
2007 RRS TDV8 HSE, some blue
.
Member Since: 17 Nov 2009
Location: West Calder
Posts: 632
On the multi-height plate There is an embossed image of a jaw & pin hitch with a cross through it.
Is it really forbidden to use a tow pin hitch with this 'heavy duty' towbar?2016 D4 Landmark SDV6 (Euro6), Zanzibar (late run D4)
2009 D4 HSE TDV6, Bali blue (first run D4)
2007 RRS TDV8 HSE, some blue
.
Member Since: 15 Aug 2009
Location: Weybridge
Posts: 241
The jaw and pin coupling can be used on the multi-height towbar but only in one position. The symbols show that it cannot be used with the drop plate nor in the lower position without the drop plate. The approved position corresponds to 450 mm with a tow ball so it will be a little lower with the pin coupling.
18th Sep 2015 10:55 am
BBB
Member Since: 01 Apr 2015
Location: Chester
Posts: 269
if they have a tendency to wear, and some are failing and some are ok, then surely there should be some periodic inspection of the non replaced ones.
They may not be in a condition to fail now but could be in the future with a little more useThere is no I in team, but there are five in Individual Brilliance
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18th Sep 2015 3:10 pm
Adrian T
Member Since: 03 Nov 2011
Location: Suffolk
Posts: 46
Hi everybody, not sure if this has been asked before; are all D4s in this towbar check program as I phoned LR today and was told ours is not in the range to be checked. Our tow hook is from our D3 so now 8 years old and not the ratchet type, unsure if they are correct and, if it's not in the program, whether to still have it checked anyway.Any advice much appreciated.
Many thanks,
Adrian
18th Sep 2015 6:07 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
I thought all D4's were included, I've had a letter for my 2010 model, so I'm sure yours should be included.
This reminds me I need to book mine in, when I can face seeing my dealer again.Andy
18th Sep 2015 6:15 pm
Reginald Molehusband
Member Since: 17 Nov 2009
Location: West Calder
Posts: 632
Thanks DaveS , clear now. 2016 D4 Landmark SDV6 (Euro6), Zanzibar (late run D4)
2009 D4 HSE TDV6, Bali blue (first run D4)
2007 RRS TDV8 HSE, some blue
.
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