Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50968
No ...the services action is formally suspended ...they really should be doing anything unless the dealership wants to carry the can of course21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
21st Jan 2015 4:38 pm
fisherman
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
As stated in my previous post, I complained to Pete as the dealers wouldn't even look at it which is just not on. Pete sent an email and they're looking at it. They are happy to look now LR have told them to. No more to report just yet. I will as and when.
A point could be made in a situation like Disco5 where so much play is evident that they have a responsibility to deal with it, sevice action or not. They have to take responsibility, especially if the car is in warranty.FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
21st Jan 2015 4:47 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50968
I can understand that to a point FM but how do they now know what to do with it if the previous instructions were invalid Have they magic'ed up some new ones of their own...or is the work completely outside of the checking issue ? 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
21st Jan 2015 4:54 pm
fisherman
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
Don't know DG. Awaiting an update but Pete was surprised that they refused to look at it. He said they should check it and speak to LR for direction if they weren't happy to make a call on it. Imagine there wasn't a service action at all and someone had a problem, surely they need to at least check it and ask for help as a minimum? What got my goat was the refusal of any help at all. I've been in the customer facing industries all my working days and a complaint is a cry for help. If you get a cry for help, you help. Even if it's to explain that it's not covered in the warranty and a cost may be involved. At least you explain your position rather than shrug your shoulders and turn away. I'm just surprised anyone in such a position dealing with "connected" customers at this price point can effectively flip me the finger.
I wasn't impressed with the lack of reassurance. I would have spoken to LR whilst the customer was there and explain the position to see what it is I can/can't do. Customer happy coz I'm helping not just ducking the problem. Simple stuff really. Just beyond the guy at the dealers.FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
21st Jan 2015 5:36 pm
Sloss
Member Since: 18 Aug 2013
Location: Aberdeenish
Posts: 1691
This 150Kg noseweight is a bit misleading regarding failure of the Towbar.
That is recommended to have the balance right for cornering, braking etc. Try towing with a rear heavy trailer and you will see what happens.
Towing a fully loaded 3,500kg trailer will on occsaion put an awful lot more than 150Kg onto the ball, just think coming over a ramp then into a dip and up again - huge loads.
So really the Towing arrangement needs re-designed. Very useful to have a removable one but perhaps it's not quite right yet.
I keep mine well greased up but it's only occasional use with a load of junk to the tip or the rubbish bin to the top of the track. I would not tow a caravan or anything like a car on a transporter until LR get off the pot and give us the full SP.
Just my view Stew,
2010 D4 gone but I really loved it
Went back to Merc - C350 AMG
21st Jan 2015 5:50 pm
fisherman
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
My 100kg noseweight and 1900kg overall weight are well within the limits set by LR and tbh the whole rig feels tight without any clonks at all. The tow bar feels ok with very little movement and I would have been happy to continue had it not been for this seed of doubt. The static weights are all that can be specified by LR as no one would have a clue what pressures are brought to bear in motion as the trailer manufacturers don't give any detail to conform to. I'm happy to continue if LR say it's ok and I'll take the tb off between tows if it makes a difference (still don't quite get that bit). We'll see when they report back.FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
21st Jan 2015 6:26 pm
Sloss
Member Since: 18 Aug 2013
Location: Aberdeenish
Posts: 1691
The reason for taking the TB off is a corrosion mechanism called crevice corrosion.
That particular type take place, you guessed it, in a crevice, and, with the right conditions can be much faster than open air corrosion.
In a crevice such as the TB fitting there is moisture, oxygen and steel, the 3 things you need to get corrosion going really well.Stew,
2010 D4 gone but I really loved it
Went back to Merc - C350 AMG
21st Jan 2015 6:39 pm
fisherman
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
Sorted. Now I get it. FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
21st Jan 2015 6:43 pm
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Sloss wrote:
The reason for taking the TB off is a corrosion mechanism called crevice corrosion.
That particular type take place, you guessed it, in a crevice, and, with the right conditions can be much faster than open air corrosion.
In a crevice such as the TB fitting there is moisture, oxygen and steel, the 3 things you need to get corrosion going really well.
If this is the case then it matches numerous observations on here and (as I have said repeatedly) highlights the need to service the tow bar and the socket. The both need to be clean and lightly lubricated.
I have seen some sockets and bars in a truly shocking state.
Land Rover - Turning Drivers into Mechanics Since 1948
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
Pete came back stating one of the fundamental things with the detachable tow bar is that it should not be left in situe for prolonged periods as in order to function correctly the locking pin needs to move freely, by removing and reattaching the tow bar, this prevents any potential seizure of the locking pin mechanism.
The concerns that have arisen have revolved around customer leaving the detachable tow bar in place on a long term basis or use of this as a permanent fixture for commercial purposes.
As long as the weights are being adhered to and it has passed the tests, there should be no concerns at this time.
I'll check with the dealers to make sure they carried out the tests as specified by Pete and if so I'm happy to continue to use my tow bar. I will be removing it when not towing continuously, whereby it will be cleaned and lubricated and stowed in it's receiver in the rear NS panel.
Job hopefully is a goodun.
All I really wanted when I think about it was reassurance and an understanding of what the actual problem was and how to avoid it.
Permagrin is restored in this neck of the woods. FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
22nd Jan 2015 1:08 pm
doz
Member Since: 15 Jun 2014
Location: Southampton
Posts: 436
Sloss wrote:
The reason for taking the TB off is a corrosion mechanism called crevice corrosion.
That particular type take place, you guessed it, in a crevice, and, with the right conditions can be much faster than open air corrosion.
In a crevice such as the TB fitting there is moisture, oxygen and steel, the 3 things you need to get corrosion going really well.
May I ask where you obtained this information? I'm only asking because that wasn't the reason I was given for it being withdrawn. I was told it was issues dealers were having with bars which couldn't be removed and lost keys.
22nd Jan 2015 1:29 pm
fisherman
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
Pete at LR.FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
22nd Jan 2015 1:32 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50968
Doz is replying to Sloss FM ...don't think Pete would have crevice corrosion advice tbh
Good to hear you had a result FM 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
Last edited by DG on 22nd Jan 2015 2:17 pm. Edited 1 time in total
22nd Jan 2015 2:13 pm
fisherman
Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789
And I thought this was all about me. FFRR 2017 4.4SDV8 Autobiography. Cost so much I must be mad!
D4 HSE 2012 Like a second wife, more expensive but goes better! I almost cried this time!
D3 HSE 2006 (Almost 8 years together, true love)
Land Cruiser VX 1994 11 years together, wife cried when I p/ex'd for my D3
22nd Jan 2015 2:15 pm
doz
Member Since: 15 Jun 2014
Location: Southampton
Posts: 436
I've always got time to talk about you and you're fetish for fish net stockings and boob tubes, oh hang on my bad that's another fisherman on a completely different site which of course I never visit or take part in
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Have they magic'ed up some new ones of their own...or is the work completely outside of the checking issue ? 
