After a few weeks persevering with the Ultraled stop and tail lamps (U38020R) I emailed them to tell them I had problems with them interfering with my radio. The initial response from the MD was to say they can't be causing interference as there is nothing more than a resistor in them. That's not true, as I can see an IC of some sort in there, but anyway, eventually they asked me to contact 'returns' to arrange a refund. They make this as difficult as possible, insisting you include the original invoice, returns number, blah blah, but when they received the bulbs back they emailed me to say I would only get a refund for use against future purchases on the web site!
When I told them I wasn't happy with that, they just stopped answering my emails, and so far I've seen no refund into my bank account or on their site (in the My Account section).
So, beware when ordering from these guys, as they don't care about customer service from my experience, and deny there is a potential problem with interference that has been experienced by a number of their customers. Bunch of tw ts Previously:
2005 D3 2.7 TDV6 S
1984 90 2.25 Petrol CSW
1992 90 200TDi Hard Top
1995 Discovery ES 300TDi
2003 90 TD5 Truck Cab
18th Jun 2008 3:11 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978
It's such a shame that companies can't look after their customers. I used to be a bit of a fan of ultraleds but like many others I've suffered too many duff units to recommend them now 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
18th Jun 2008 5:51 pm
AndrewW
Member Since: 06 Aug 2007
Location: Saddleworth
Posts: 2302
... these really nice guys at Phillips do something clever with hot wire devices....2006 D3 finally swapped for a 2016 D4 Graphite in Graphite grey. No mods
yep, i'm back to using 'hot wire devices' Previously:
2005 D3 2.7 TDV6 S
1984 90 2.25 Petrol CSW
1992 90 200TDi Hard Top
1995 Discovery ES 300TDi
2003 90 TD5 Truck Cab
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