Kilovolt
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1050
  
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| AutoGlass Screen Replaced Today - Pleasantly Surprised |
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Thinking back to previous posts about non-LR glass being installed.
So nice man from AutoGlass turns up today to change my windscreen.
Screen is genuine Pilkington because it is labelled as such (not necessarily LR though)?
It has all the toys for headlight control, auto high beam, wiper control, VIN number aperture in the right place, heated etc.
I asked if he had clips for A-pillar trim? Reply "I have two new A-pillars complete with new clips as they have changed the size and old clips do not fit very well". I did check with my spare clips I have on-board and the wobble in the fitting so maybe they have changed. Who knows - not me.
Anyway, one hour later new screen, not a mark inside or outside, new A-pillars covers – job done.
A very nice man. My faith is restored in AutoGlass  "Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
Current Ride: D4 XS Commercial Baltic Blue SDV6 fully loaded with heated everything
Track Days: BMW E36 M3 Evolution MY 1996 (3.2 Litre 377 BHP sat in 1,250 Kgs of car, with a pro safety cage and some serious braking power)
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 6th Oct 2015 12:47 pm |
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adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
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Autoglass fitters are great
Last one that came round to our house filled my wife's crack with his special resin
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| 6th Oct 2015 12:50 pm |
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Kilovolt
Member Since: 29 Jun 2015
Location: South Derbyshire
Posts: 1050
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I have no answer for that "Track day running - Don't put your foot back on the accelerator until your absolutely sure you don't have to take it off again"
Current Ride: D4 XS Commercial Baltic Blue SDV6 fully loaded with heated everything
Track Days: BMW E36 M3 Evolution MY 1996 (3.2 Litre 377 BHP sat in 1,250 Kgs of car, with a pro safety cage and some serious braking power)
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| 6th Oct 2015 12:51 pm |
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adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
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Sorry for my childish humour
Seriously, whenever I've used Autoglass, always found OK, OEM screens, A clips replace, all lights and rain sensors OK 
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| 6th Oct 2015 1:29 pm |
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pagoda
Member Since: 13 Aug 2009
Location: Not London Anymore (or the US for that matter)
Posts: 1928
  
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Mine is finally being replaced this Friday. Hopefully. It won't be, though, if they turn up with a non-OEM screen. Fingers crossed. PAGODA
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| 6th Oct 2015 7:15 pm |
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Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
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adam wrote:Sorry for my childish humour
Well, it made me smile (probably closer to a smirk I suspect!) 2011 - 2015: 3 x FL2
2015 - 2017: 2 x D4
2017 to date: FFRR SDV8
2023 to date: 2 x FL2 as “second” cars 🙄
2021 to date: Hinckley built ‘14 Triumph Trophy 1200
2022 to date: Hinckley built ‘14 Triumph Trophy 1200 & sidecar!
(One of only two known to exist in the world!)
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| 6th Oct 2015 7:21 pm |
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maplecottage
Member Since: 01 Feb 2011
Location: Norfolk
Posts: 3171
 
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Must get mine organised before the colder weather sets in - going to be nice having a screen that defrosts in its entirety, not just in stripes 
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| 6th Oct 2015 7:23 pm |
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pope227
Member Since: 20 Jun 2012
Location: Boston
Posts: 339
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I'm having a bit of anightmare with it  Autoglass say they can't specify What screen they will get and admiral say as its over 3 years old I can't have genuine. Can you give any pointers as to What to press for? Other wise it looks like some Poor quality cheapie will be fitted.  D4 HSE Luxury
Causeway Grey
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| 6th Oct 2015 8:33 pm |
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Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4190
 
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Well my new Genuine screen lasted all of 7 weeks! Arrrgghhhh.....
Still my insurer Axa were excellent...chap read out internal advice about the problems customers were facing dealing with Autoglass and instantly authorised another new screen to be fitted by Auto Windscreens....no problems at all....he stated it has been a horrendous 6 months with huge numbers of complaints! He told me of a customer who had just complained saying he had been without his car for 3 months whilst waiting for Autoglass!
So another new screen being ordered from the dealers!
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| 6th Oct 2015 9:20 pm |
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col07
Member Since: 06 Aug 2015
Location: Newbigging
Posts: 100
 
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I wanted to upgrade my standard screen to a heated version with sensors. Phoned Autoglass for a quote. After having to explain that this was an upgrade and not a replacement he disappeared to make enquiries. He came back to state that I would have to take the vehicle into a Land Rover dealership in order to verify that the wiring was in place before they could fit it. I told them the wiring was in place. Then put on hold again while he went to check price. Came back with a price of £721.56 fitted. I asked if this was for a genuine LR screen or a pattern part. He couldn't tell me. I just laughed and told him that a genuine LR screen has a retail of £466.00 plus VAT and that I can get one at 15% off retail. So genuine screen supplied by LR at £475 including VAT. Local glass fitter will install for £75. Total £550. My conclusion - Shop around.
Independent glass company are trying to source a Pilkington Screen to see if it is cheaper than LR part.
I know it's a different situation going through your Insurance - but I think Autoglass are trying to make up the money they lose from insurance work by overcharging the people who have to pay!
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| 7th Oct 2015 11:12 am |
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Washwipe
Member Since: 19 Apr 2013
Location: Bucks Oxon Herts Border
Posts: 3169
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Beginning to wonder if it's worth asking the insurance company if they are prepared to offer a policy without screen cover, I've had two screens in the last fifteen years of Land Rover ownership, with the hassle of dealing with the insurance company and the likes of Autoglass, might be as well to have a free hand and go to who ever you want 
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| 7th Oct 2015 6:08 pm |
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unsolicited
Member Since: 30 Mar 2013
Location: London
Posts: 25
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I just don't bother claiming for glass. You need to declare it when you're shopping around for insurance quotes, and it's just one more bit of admin I can't be bothered with.
You do need to source carefully though, I admit.
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| 7th Oct 2015 6:51 pm |
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pagoda
Member Since: 13 Aug 2009
Location: Not London Anymore (or the US for that matter)
Posts: 1928
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I don't agree. Most insurers I've dealt with during renewals don't include glass claims, so you wouldn't need to mention it. PAGODA
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| 8th Oct 2015 1:03 pm |
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pope227
Member Since: 20 Jun 2012
Location: Boston
Posts: 339
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Arranged to replace yesterday organised with them pilkington screen and they turned up with FY. Reorganised for next week. Why do they bother? Waste of their time and mine D4 HSE Luxury
Causeway Grey
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| 11th Oct 2015 8:08 am |
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pagoda
Member Since: 13 Aug 2009
Location: Not London Anymore (or the US for that matter)
Posts: 1928
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pagoda wrote:I don't agree. Most insurers I've dealt with during renewals don't include glass claims, so you wouldn't need to mention it.
Well, they called to cancel after I'd taken half a day off work. Tossers. Now rebooked. PAGODA
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| 11th Oct 2015 8:43 am |
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