Member Since: 18 Mar 2007
Location: Dorset
Posts: 5011
Washwipe wrote:
Beginning to wonder if it's worth asking the insurance company if they are prepared to offer a policy without screen cover,
I tried this... trouble was, the insurance co. said they didn't charge for screen cover! Apparently it's a free gift - added value they all have to offer as part of your policy. Which is why you can't start demanding what make or OEM type screen you have fitted when claiming. Bottom line is it's all b*ll*x and they are talking rubbish while scamming the whole industry.
I won't start listing again all the issues you'll get with cheap Chinese copy glass!
The last two screens I've replaced involves ordering a proper one from my local LR dealer, picking it up and taking it to a great local windscreen place that take care and do a top job.
Sorted.
(P.S. a Disco windscreen will sit nicely across the back seat when you have to pick it up!)
11th Oct 2015 9:25 am
unsolicited
Member Since: 30 Mar 2013
Location: London
Posts: 25
pagoda wrote:
I don't agree. Most insurers I've dealt with during renewals don't include glass claims, so you wouldn't need to mention it.
The comparison sites seem to think you do need to declare. I guess it may vary from company to company...
12th Oct 2015 7:54 pm
pope227
Member Since: 20 Jun 2012
Location: Boston
Posts: 339
Auto glass are now saying pilkington do not supply them with glass for land rovers. I smell sh I see a couple of posts saying that they have had pilkington from them- any others to add so I can call them back the lying D4 HSE Luxury
Causeway Grey
13th Oct 2015 8:45 pm
pope227
Member Since: 20 Jun 2012
Location: Boston
Posts: 339
I give up. Autoglass coming Thursday to fit FY screen can't get anywhere with them. They say they can't get pilkington and admiral won't pay for original. They have me by the balls. Truly very poor customer service from both and I will be taking my renewal away from them first ever claim for anything and they could not give a toss. D4 HSE Luxury
Causeway Grey
17th Oct 2015 11:41 pm
Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4190
Write to your insurers customer service team, telling them of your loss of use of the car and that you are considering cancelling your policy because of all the trials and tribulations...it very quickly focuses their minds....
Worked for me!
National Windscreens primary supplier of glass is Pilkington direct......brilliant company...just had my third screen this year from them! Took huge care and never a problem ordering dealer glass!
18th Oct 2015 6:52 am
pagoda
Member Since: 13 Aug 2009
Location: Not London Anymore (or the US for that matter)
Posts: 1928
My experience may help you as, first, I'm with admiral, and second, autoglass replaced my windscreen on Friday. Finally. After a few calls, they conceded that I could have the OEM screen. In the end they ordered it from a main dealer (Marshalls) so it was LR branded Pilkington optikool glass. They tech fitted it in 2 hours and bought replacement A pillar trim (not just clips). Annoyingly, LR provided on D4 trim and one Evoke trim, so I have one old trim back on with new clips. It's fine.
I can post of pic of LR glass being fitted it it helps anyone with their discussions. However,my car is one year old and still in warranty. I think this had a bearing.
Also, big thanks to 'Glass' upon whose advice I leant with the tech. I ensured he used the special glue on the heating filament, though he was very good and I suspect was going to do this anyway. He said moisture ks a problem if not glued.
One last thing on cost. He said if I'd not used the insurance company and had paid for the job myself, autoglass would charge £1500-1800 for the job. He'd just replaced the screen on the FFRR Overfinch belonging to footballer Terry Henry (I think thats his name) and he paid £3200 by card there and then apparently.PAGODA
18th Oct 2015 9:09 am
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
Perhaps the footballer does not have car insurance so would be self-paying in any case.Land Rover - Turning Drivers into Mechanics Since 1948
Member Since: 14 Dec 2013
Location: Herefordshire
Posts: 2081
I am with NFU mutual and you can chose if you wish to go to any glass repairer but at a higher excess than if you use their nominated one ( Autoglass) . Because of the issues I had with Autoglass they agreed I could use local LR dealer with the lower excess.
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sh 
I see a couple of posts saying that they have had pilkington from them- any others to add so I can call them back the lying 
can't get anywhere with them. They say they can't get pilkington and admiral won't pay for original. They have me by the balls. Truly very poor customer service from both and I will be taking my renewal away from them first ever claim for anything and they could not give a toss. 
