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Warranty Direct
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pcregeen
 


Member Since: 02 Feb 2008
Location: Huddersfield
Posts: 421

2011 Discovery 4 3.0 SDV6 Landmark LE Auto Santorini BlackDiscovery 4

WD sorted now. Paid £460.00 including air bag emissions and sat nav being covered. Excess reduced to £25 a claim and all covered from 1st August rather than 90 days. EPB has been specifically covered but not the switch or signal sent, only the motors themselves but thats ok.

Of course, the proof will be in the pudding when it comes to claim but at least there is a level of assurance

Pete
  
Post #64799512th May 2010 7:07 am
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AWD man
 


Member Since: 03 Jul 2009
Location: In Drag
Posts: 831

England 

..
 57 RRS TDV8
BAS Map
D3: Gone but not forgotten 


Last edited by AWD man on 13th May 2010 1:10 pm. Edited 1 time in total 
Post #64841613th May 2010 9:42 am
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John C
 


Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292

United Kingdom 2006 Discovery 3 TDV6 SE Auto Cairns BlueDiscovery 3

Be interested to know good/bad experiences with WD for the D3? I've not claimed on mine yet, but am in the garage on Monday, which I expect will be a claim...
 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years 
 
Post #64844513th May 2010 11:35 am
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748scratcher
 


Member Since: 19 May 2008
Location: Brough
Posts: 214

United Kingdom 2007 Discovery 3 TDV6 SE Auto Zambezi SilverDiscovery 3

just in the process of reclaiming the cost of 2 wheel bearings done at Duckworths ( Thumbs Up ) submitted all of the paperwork to reclaim the cost on the 30th April, I have chased it up and was told it had been approved and was processed but not posted Whistle
don't seem to be too quick at paying out @ franchised dealer rates,
  
Post #64845513th May 2010 11:53 am
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Albourneboy
 


Member Since: 23 Feb 2006
Location: An old Victorian town in the NE
Posts: 1183

United Kingdom 

Claimed on March 30th for a new alternator and drive belt tensioner pulley (both change by 10FC during 75K service - thanks Iain Thumbs Up )

There was bit of a mix-up at first as to who should claim - they told me first that 10FC should (which he did) but then changed their minds and said I needed to.

Eventually all was sorted though and the cheque (less £50 excess and wear & tear %age Big Cry ) arrived last Saturday.

A bit slow but what insurance company isn't and at the end of the day, £100 or so less is better than a poke in the eye with a sharp stick.
 Now an ex-D3 owner after 7 happy years. Miss the car but not the big bills Smile
 
 
Post #64846413th May 2010 12:25 pm
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John C
 


Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292

United Kingdom 2006 Discovery 3 TDV6 SE Auto Cairns BlueDiscovery 3

Excellent - good to hear positive stories Smile
 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years 
 
Post #64846513th May 2010 12:26 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

Thumbs Up
   
Post #64846713th May 2010 12:29 pm
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AndrewW
 


Member Since: 06 Aug 2007
Location: Saddleworth
Posts: 2302

United Kingdom 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Orkney GreyDiscovery 4
Fight won!

A very nice Mr Colin Eaton rang me to accept the EPB repair claim.

I did ask Honest John of the Daily Telegraph (by e-mail) to intervene with WD. He has a good measure of influence in consumer matters.

Now - do I renew??? What else can be not covered? The engine, because piston rings are not mentioned? Uppsy-downsy sexy air suspension, for being unusual? I dunno.

But happy for now...
 2006 D3 finally swapped for a 2016 D4 Graphite in Graphite grey. No mods  
Post #64848613th May 2010 1:09 pm
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AWD man
 


Member Since: 03 Jul 2009
Location: In Drag
Posts: 831

England 

All new WD warranties (1st Apr onwards) stipulating franchise dealer labour rates require the vehicle to be serviced at Franchise also.... (for any possible new customers)
 57 RRS TDV8
BAS Map
D3: Gone but not forgotten 
 
Post #64985417th May 2010 9:03 am
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John C
 


Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292

United Kingdom 2006 Discovery 3 TDV6 SE Auto Cairns BlueDiscovery 3

AWD man wrote:
...require the vehicle to be serviced at Franchise also...


Sounds fair (all round) doesn't it?
 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years 
 
Post #64989817th May 2010 10:38 am
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AWD man
 


Member Since: 03 Jul 2009
Location: In Drag
Posts: 831

England 

Yes and No John,

On one hand yes, I can understand why W/D would like you to input the same level of care/expense they are expected to provide in the event of a failure....
but on the other hand, changing oil, filters, fluids, is hardly something worth paying £200 an hour for!..

I've enquired about EGR replacements etc to non franchised dealers/independant garages, and all I get is..oh..not sure how long that'll take, not done one of thoses before etc etc..hence reason to go franchised...but now I have to fork out £500 on a 5 year service..where my local garage has quotes £250...

PS I'm not claiming for the EGR replacement... as it's an existing fault..just an example!
 57 RRS TDV8
BAS Map
D3: Gone but not forgotten 
 
Post #64990417th May 2010 10:47 am
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goodfella
 


Member Since: 03 Apr 2007
Location: Salford
Posts: 533

England 2005 Discovery 3 TDV6 SE Auto Java BlackDiscovery 3

They didn't say that to me when I set up my policy recently. I'm sure it has to be a VAT registered garage only no matter whether its franchise rates or not. Will check tonight but sure the paperwork states that.
 Badda bing.......How you doin'?

Java black SE, standard spec. Clean and shiny.
_______________________________________________

Club TFC - Off Road Essentials
Club Tesco Finest Warranty
Club G4 Stickers even though it's not a G4
Club Rhino Rack 
 
Post #64990817th May 2010 10:50 am
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AndrewW
 


Member Since: 06 Aug 2007
Location: Saddleworth
Posts: 2302

United Kingdom 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Orkney GreyDiscovery 4

Seems fair to me - just renewed after confirmation of cover for all D3 "normal fitments" - but then I had already signed up for a 3-year service agreement with Copley LR so I was going there anyway.

Will they accept new business from someone who HAS used independents in the past?
As the stipulation is unfair on the independents, is it legal? Enforceable?

Will they word the condition to prevent ALL independent repairer attention, or just to specify Servicing by Franchised dealers?

?
 2006 D3 finally swapped for a 2016 D4 Graphite in Graphite grey. No mods  
Post #64990917th May 2010 10:51 am
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AWD man
 


Member Since: 03 Jul 2009
Location: In Drag
Posts: 831

England 

All I know (backed up with a phone call to W/D this morning) is if you want Franchised labour rate cover... and your policy has been set up after April 1st 2010..then you HAVE to have all servicing done at a franchise (in the same 12 month period) to keep that £200 an hour ceiling cover...otherwise it'll drop to £60 odd.

I'm not 100% if this applies to existing renewing customers
 57 RRS TDV8
BAS Map
D3: Gone but not forgotten 
 
Post #64991117th May 2010 10:55 am
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AndrewW
 


Member Since: 06 Aug 2007
Location: Saddleworth
Posts: 2302

United Kingdom 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Orkney GreyDiscovery 4

Embarassed Must confess I didn't listen in barrister-level detail to the spoken "small print" but that sounds like what they were saying to me as a renewer (rather than new business).

A
 2006 D3 finally swapped for a 2016 D4 Graphite in Graphite grey. No mods  
Post #64992317th May 2010 11:35 am
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