Snapper66
Member Since: 05 Aug 2013
Location: North Yorkshire
Posts: 132
  
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Ordered mine on 27th arrived 2 days later. Not fitted yet though Just 'cos your paranoid, it doesn't mean they're not out to get you!
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 6th Sep 2013 9:04 pm |
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optimaplus
Member Since: 18 Aug 2013
Location: Sunny South Wales
Posts: 5
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I ordered mine on 25th i never received confirmation that the money was received ? also sent second email no reply ?
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| 6th Sep 2013 9:30 pm |
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chalky
Member Since: 21 Aug 2008
Location: Yorkshire
Posts: 3145
 
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I just followed the instructions that were sent to me by the OP and I had several responses from Andrew within a short period of time ?
I was the last one on the list too ?
Did you pay by paypal or bank transfer ? Only dead fish go with the Flow !
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| 6th Sep 2013 10:26 pm |
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optimaplus
Member Since: 18 Aug 2013
Location: Sunny South Wales
Posts: 5
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I paid paypal also sent him mail to confirm ? will give it another couple days will contact paypal then dont think i will get anywhere because you are asked to send as a gift
Wont do it again 
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| 6th Sep 2013 10:48 pm |
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martyn@seatcupra.net
Member Since: 24 Nov 2012
Location: Poole
Posts: 112
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Why don't you just give them a call? 01594 826045 Current - 05 D3 HSE TDV6
Ex 55 FFRR 4.2 Supercharged
Ex 55 D3 HSE TDV6
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| 7th Sep 2013 7:08 am |
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Windowlicker
Member Since: 12 Sep 2010
Location: East Yorkshire
Posts: 580
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I sent it directly through to his bank, then e mailed my details to him as requested.
Expected some sort of confirmation of order but rob said they were very busy and they would get back at some point.
As mentioned above I will give them a bell on Monday. Procrastination is the thief of time!!
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| 7th Sep 2013 7:35 am |
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Windowlicker
Member Since: 12 Sep 2010
Location: East Yorkshire
Posts: 580
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Oops , double post , so edited.  Procrastination is the thief of time!!
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| 7th Sep 2013 9:39 am |
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yogi972
Member Since: 05 Jun 2011
Location: Kineton
Posts: 3373
 
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I had no problems dealing with Andrew at all.
As said before he is probably busy/on holiday/missed the email
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| 7th Sep 2013 1:22 pm |
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Windowlicker
Member Since: 12 Sep 2010
Location: East Yorkshire
Posts: 580
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Nothing negative or annoyed on my part , I'm just confused as to others paying then a few days later receiving theirs, as I thought as and when the required number had been confirmed / paid for, then production and delivery would commence.
As said , I will give him a bell on Monday. Procrastination is the thief of time!!
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| 7th Sep 2013 1:33 pm |
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optimaplus
Member Since: 18 Aug 2013
Location: Sunny South Wales
Posts: 5
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I wiil give him a ring on monday and let you know whats happening 
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| 7th Sep 2013 7:23 pm |
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Snapper66
Member Since: 05 Aug 2013
Location: North Yorkshire
Posts: 132
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I'm sure it's just a mix up, I found the service to be top notch. I received an email straight back from my confirmation of payment, a personalised one, with a dispatch reference, just automated and as I say the item arrived a couple of days later, as promised. I'm sure a call will clear it up  Just 'cos your paranoid, it doesn't mean they're not out to get you!
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| 7th Sep 2013 9:40 pm |
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Windowlicker
Member Since: 12 Sep 2010
Location: East Yorkshire
Posts: 580
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I spoke to Andrew this morning, he apologised for the mis communication and said he would get the 2 x decats out asap.
Also as others have mentioned, he asks anyone with any issues or queries to please contact him straight away to resolve them.
He works hard to keep customers happy and in no way wants any negative feedback relating to deliveries or products.
Cheers,
Nick Procrastination is the thief of time!!
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| 9th Sep 2013 8:28 am |
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CDS
Site Sponsor
Member Since: 12 Oct 2009
Location: Cornwall & most of the UK!
Posts: 3343
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Same old story - it's not the problem that matters but the way it's dealt with - sound like as soon as Andrew is aware of an issue he resolves it 
Discovery 3/4 & RRS keys cut and programmed at your home or work
Apple CarPlay/ Android Auto retro fit - see it here
BAS Remaps/ EGR Blanking
Software updates/ enabling
Mobile Servicing & Repairs
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| 9th Sep 2013 8:38 am |
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