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Am i being unreasonable ?
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

Unless it's North Cyprus. Whistle
  
Post #103309811th Jan 2013 6:52 pm
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StornowayStu
 


Member Since: 10 Aug 2012
Location: Austin TX
Posts: 331

United States 2007 LR3 4.4 V8 SE Auto Stornoway GreyLR3

I can't imagine overlooking something like this for three years, it's not like your dry cleaning is it ? But I don't know how much discount was involved. I'd probably offer a refund of the actual amount paid or apply it to offset the current cost of latest unit.

But it's not my business and I'm not in possession of all the facts....
  
Post #103309911th Jan 2013 6:53 pm
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

I don't for one minute believe a brand new unit that was not faulty and had been tested was chopped up, I think it could have just been re programmed and sold on Laughing So should be no problem sending the chap a new one, even if it was chopped up are we saying the parts are only worth 40 Euros Wink
  
Post #103310011th Jan 2013 6:54 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50979

Wales 

No Del No no Wink
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #103310111th Jan 2013 6:55 pm
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Splitpin
 


Member Since: 30 Dec 2010
Location: At the toolbox
Posts: 535


I had a similar story from a few years back when I ran a workshop.

A guy came in for some used wheels we were selling for a customer and he fitted them there and then, he then left the old steel rims with us for a "few" days until he was passing with space for them.

A year later we got rid of them and he turned up the next day demanding his wheels. He then demanded £600 to replace them!

We agreed we had only been charging him £50 a month storage!

So he went away Thumbs Up
  
Post #103310211th Jan 2013 6:55 pm
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geoff.
 


Member Since: 24 Jan 2010
Location: West kent
Posts: 8531

England 

pete

trust me when i say colin is one of the most reasonable blokes i,ve ever met and he will be taking note of whats being said here and if he feels good points have been made he will replace it but IMHO i don't think he should Thumbs Up
  
Post #103310311th Jan 2013 6:55 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

DG wrote:
No Del No no Wink


Snigger Laughing

I'm assuming the gizmo is worth more than €40. Question
  
Post #103310411th Jan 2013 6:56 pm
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BBS SPY
Site Sponsor 


Member Since: 15 Jun 2007
Location: Sunny Cyprus
Posts: 3054

Cyprus 2005 Discovery 3 TDV6 Base 7 Seat Auto Bonatti GreyDiscovery 3

He lives in AU as it happens. in which case disposal of uncollected equipment is detailed

It was very Kind of you to offer to cover his 3.5 years of storage charges Discotres Thumbs Up
  
Post #103310511th Jan 2013 6:56 pm
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

I have no doubt he is good hence being open and asking for views, seems he is getting them Laughing

I am sure if anyone on here 'really' wanted to track down a forum member for a geuine purpose they could find them, either by posting "where is he" or a note to Martin, so if that was done then he has done his best, if not why not? Thumbs Up
  
Post #103310711th Jan 2013 6:58 pm
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geoff.
 


Member Since: 24 Jan 2010
Location: West kent
Posts: 8531

England 

because i needed some spare parts Rolling with laughter
  
Post #103310911th Jan 2013 7:00 pm
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10844

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

Quote:
He lives in AU


Ah!!! That changes things then Laughing

I must go & cook supper....

NJSS
 Am I Gammon or Woke ? - I neither know nor care.

2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t. 
 
Post #103311011th Jan 2013 7:02 pm
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

BBS SPY wrote:
He lives in AU as it happens. in which case disposal of uncollected equipment is detailed



So why ask? Rolling Eyes
  
Post #103311211th Jan 2013 7:02 pm
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Discotres
 


Member Since: 25 Jan 2010
Location: London
Posts: 8491

Scotland 2009 Discovery 3 TDV6 GS Manual Stornoway GreyDiscovery 3

geoff. wrote:
because i needed some spare parts Rolling with laughter


Exactly Thumbs Up

Rolling with laughter Rolling with laughter Rolling with laughter
  
Post #103311311th Jan 2013 7:03 pm
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InnuendoMaster
 


Member Since: 09 Oct 2011
Location: Whitstable
Posts: 384

United Kingdom 2012 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

I would have thought that as long as you are satisfied you exhausted all avenues to contact this guy then you're within you're right to dispose of the equipment, or charge storage if you still had it. It might have been more prudent to have sent a registered letter in the outset to say it was ready, but that's by the by now.

It's not impossible to think he might have been ill?, and only just back. Sorry for making excuses, just seems odd on you're customers behalf, and I'd probably have done the same with throwing it away.
  
Post #103311511th Jan 2013 7:05 pm
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dangerdave
 


Member Since: 23 Nov 2010
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Posts: 4495


Admin note: post content removed at user request
  
Post #103311611th Jan 2013 7:06 pm
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