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drtaylor1977
Member Since: 24 Nov 2009
Location: Reading
Posts: 76
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Problems already - satnav (and timed climate) |
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Had the D4 exactly 1 week and the joys of ownership have already started!
Got in this morning and the satnav screen will not tun on, it just stays black. However, when I press the touchscreen it does beep as if the buttons are still there and working but just no image on the screen.
Has anyone had this and is there a quick fix? Or do I have to book it in under the warranty?
In addition the timed climate won't come on as it says insufficient battery power. I assume I just need to by a charger and give it a decent charge, agreed?
Thanks for any help.
Dave
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14th Oct 2012 11:33 am |
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bellautos
Member Since: 02 Feb 2006
Location: NorthYorkshire
Posts: 2532
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Have you checked the fuese for the screen ?
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14th Oct 2012 11:47 am |
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drtaylor1977
Member Since: 24 Nov 2009
Location: Reading
Posts: 76
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Yep, and have the scrapes down my thumb to prove it. Good shout though but unfortunately the fuse was fine.
Any more ideas anyone please?
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14th Oct 2012 12:09 pm |
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drtaylor1977
Member Since: 24 Nov 2009
Location: Reading
Posts: 76
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That's fantastic, thanks hairy Dan.
My D4 though is a Sep '11 build and the VIN is prior to those listed. Still, I'll mention this if I take it in under he warranty.
Thanks again.
Dave
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14th Oct 2012 12:30 pm |
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Blue62
Member Since: 07 Sep 2011
Location: Midlands
Posts: 87
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I had this problem with my MY12 (which I took delivery of last December) and had to have a new screen fitted. LR had to send out an engineer to sanction the work because of the cost, which meant a few days in the workshop, but save for them not screwing the dash back properly (did it myself), it's been fine since. I occasionally get the battery warning, but don't think the two are related.
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15th Oct 2012 10:04 am |
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drtaylor1977
Member Since: 24 Nov 2009
Location: Reading
Posts: 76
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Thanks Blue62,
I now have it booked in for Thursday but unfortunately they don't have a courtesy car they can give me so I hope it is a bit quicker than your experience.
Thanks again for the info though.
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15th Oct 2012 6:59 pm |
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Q86ARR
Member Since: 23 Feb 2010
Location: Jersey
Posts: 379
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Could be worth a call to your local dealer regarding service action Q210:
LA596988 – LA618355
Following an incomplete Timed Climate event the HLDF Touch Screen does not illuminate
affecting a number of vehicles within the above mentioned VIN range.
In addition, the fuel fired heater overheat protection can cut in too early and lock out the
operation of the fuel fired heater. At extreme low temperature the fuel fired heater only warms
the engine, not the cabin.
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20th Oct 2012 2:56 pm |
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Dinsdale
Member Since: 29 Jun 2011
Location: North Norfolk
Posts: 209
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I've had this problem with my MY12. Screen went black after several failed timed-remote attempts last winter, most of which didn't work even though it was -50degrees!! It then throws all its toys out of its pram and shuts down the whole infotainment screen.
LRA fixed it then with a "battery-terminals-off" reboot. It never happened again as I stopped using timed remote then as my dealer said it was a known problem but no fix available yet (where have we heard that before )
I've just had the software fix after some LR techies came re a surround-camera fault (whole module replaced) and suggested the software upgrade too. BUT hasn't been cold enough yet in sunny Surrey to give it a try.
It seems it might be linked to an oversensative battery voltage monitoring module which will always giving prefernce to there being enough voltage in the battery to start the car, and will thus will not allow the 20 minutes or so of battery powered heater blower use and vent openings etc to wam the cabin. My FBH always worked to preheat the engine though just never progressed to opeing vents and blowing into the interior. Interestingly though I don't think they've changed my BVM, unless that was done with a quick fix which they tried back in March.
Hope that helps and I will report back when I get chance to test the timed remote etc.
Clive If it don't fit the third time - try a bigger hammer
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24th Oct 2012 1:09 pm |
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