Member Since: 24 Jul 2010
Location: Malta
Posts: 1163
DSL, that's what I was going to say, but I gather from his earlier posts that the dealer already has it and is "working on it"...
16th Apr 2011 11:42 am
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
Missed that.
16th Apr 2011 11:43 am
access
Member Since: 06 Jan 2005
Location: Naxxar
Posts: 162
nighthawk wrote:
DSL, that's what I was going to say, but I gather from his earlier posts that the dealer already has it and is "working on it"...
I have the invoice that says 12 liters of oil and one oil filter.
16th Apr 2011 12:04 pm
Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
It is not the distance travelled when over filled with oil it is the motion of the crank going round that comes into contact with the oil and is enough to do serious damage. I would be after a new ngine or car if they have overfilled it.MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
16th Apr 2011 2:51 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
and a loan car to do your holiday. For that might have to get LR Customer Services involved.
16th Apr 2011 2:55 pm
kidney wiper
Member Since: 15 Aug 2010
Location: In the Mere
Posts: 87
If your engine revs took off on its own as you stated it was most certainly running on its own oil due the fact it was overfilled when serviced if they put 12 litres in it as the invoice states. This will certainly result in catastrophic damage to the engine. I am afraid to say your D4 is most certainly fooked.
Best the dealer starts digging deep in their pockets.
16th Apr 2011 6:18 pm
access
Member Since: 06 Jan 2005
Location: Naxxar
Posts: 162
Went to the dealer and he confirmed that he used 11 liters of oil. He told me he got a bulletin this morning telling him to decrease 1 liter.
He said that it is strange that the manual says only 5.7 liter. We took it out for a spin and it worked perfectly.
I told him I want a litter from Land Rover telling me that no damaged was done. He told me that he had e mailed them and was waiting for reply.
Can anyone please tell me the phone number of LR customer care where I can call and confirm what my dealer said?
18th Apr 2011 1:27 pm
nighthawk
Member Since: 24 Jul 2010
Location: Malta
Posts: 1163
Quote:
He said that it is strange that the manual says only 5.7 liter
Maybe the manual says 5.7 liter because LR want 5.7 liter in it? I think even the average M1 Abrams tank doesn't take 11 litres of oil.
This is what I found on the LR site regarding Customer Care:
Quote:
For After Sales enquiries, contact the Land Rover Customer Service Centre on:
Telephone: 08705 000 500.
Write to:
Customer Relationship Centre
Abbey Road
Whitley
Coventry
CV3 4LH
Call centre opening hours
Land Rover Administration:
Monday - Friday: 8:30am - 6:30pm
Saturday: 9:00am - 5:00pm
Sunday & Bank Holidays: 10:00am - 4:00pm
Land Rover Customer Service:
Monday to Friday 8:30am - 5:30pm
Calls may be monitored and recorded for training or quality assurance purposes.
If your personal details change, please contact the Customer Relationship Centre team on:
0870 5000 500
Went to the dealer and he confirmed that he used 11 liters of oil. He told me he got a bulletin this morning telling him to decrease 1 liter.
Does that mean the capacity is somewhere between 5.7 and 10 litres of oil I'm not as good as I once was........but I'm as good once as I ever was.
18th Apr 2011 5:03 pm
access
Member Since: 06 Jan 2005
Location: Naxxar
Posts: 162
Hobgoblin wrote:
access wrote:
Went to the dealer and he confirmed that he used 11 liters of oil. He told me he got a bulletin this morning telling him to decrease 1 liter.
Does that mean the capacity is somewhere between 5.7 and 10 litres of oil
I told him to confirm with LR? I spock to someone that do service to D3 and they told me it take between 6 and 6.5 liters.
18th Apr 2011 5:10 pm
access
Member Since: 06 Jan 2005
Location: Naxxar
Posts: 162
nighthawk wrote:
Quote:
He said that it is strange that the manual says only 5.7 liter
Maybe the manual says 5.7 liter because LR want 5.7 liter in it? I think even the average M1 Abrams tank doesn't take 11 litres of oil.
This is what I found on the LR site regarding Customer Care:
Quote:
For After Sales enquiries, contact the Land Rover Customer Service Centre on:
Telephone: 08705 000 500.
Write to:
Customer Relationship Centre
Abbey Road
Whitley
Coventry
CV3 4LH
Call centre opening hours
Land Rover Administration:
Monday - Friday: 8:30am - 6:30pm
Saturday: 9:00am - 5:00pm
Sunday & Bank Holidays: 10:00am - 4:00pm
Land Rover Customer Service:
Monday to Friday 8:30am - 5:30pm
Calls may be monitored and recorded for training or quality assurance purposes.
If your personal details change, please contact the Customer Relationship Centre team on:
0870 5000 500
[/quote]
Thanks for the info.
18th Apr 2011 5:20 pm
MacLeod 313
Member Since: 18 Apr 2008
Location: away
Posts: 10723
11ltrs
Looks like a classic example of a technician getting sidetracked during your service and forgetting he's already replace the oil as its almost double the max.
Don't settle for anything less than a replacement...outragous.
Hope all ends well for you
18th Apr 2011 5:40 pm
access
Member Since: 06 Jan 2005
Location: Naxxar
Posts: 162
MacLeod 313 wrote:
11ltrs
Looks like a classic example of a technician getting sidetracked during your service and forgetting he's already replace the oil as its almost double the max.
Don't settle for anything less than a replacement...outragous.
Hope all ends well for you
I am off to Italy next Wednesday so I will put it to the test. I have noticed that when we checked the level of the oil when I went to the dealer it was on MAX but after one hour went checking again and it was ¾.
I also noticed some black smoke and at one time when I pushed it made like blue smoke so there must be some oil somewhere getting burned.
18th Apr 2011 5:50 pm
access
Member Since: 06 Jan 2005
Location: Naxxar
Posts: 162
Back from 7 days in Italy...done 2200 miles no problem.
27th Apr 2011 3:02 pm
nighthawk
Member Since: 24 Jul 2010
Location: Malta
Posts: 1163
access wrote:
Back from 7 days in Italy...done 2200 miles no problem.
Good to hear Just make sure you get a written guarantee that the overfilling caused no damage so if it packs up a few months from now you can slap it in their face.
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11ltrs 
