Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Well chaps some developments  The Salesman called me this morning, who I have a great relationship with, to say he was unaware my car hadn't been fixed and that he had been given a copy of my letter and would do all he could. Then about 20 mins later the dealer principal phoned and had a lengthy conversation to apologise and explain what the situation was. He was unable to give a time scale to fix my car and thought my Wednesday deadline was sensible, he assured me that this would not go on and on, he would kill or cure the problem ie the would fix or replace it!
In the meantime he was unable to get a Disco3 for this weekend but promised by Monday or Tuesday at the latest I would be driving a Disco3 again.
My thoughts are he must be pretty certain that they will fix the car before Wednesday or they wouldn't offer to replace it - or am I cynical ? DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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 4th Jun 2005 11:55 am |
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Martin
Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18563
  
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Twice the excitement Pelyma? 
Martin
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| 4th Jun 2005 12:03 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Hopefully not double the disappointment  DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 4th Jun 2005 4:59 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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I called the dealer this morning to be told LR are taking one off the production line and sending it to the dealer - fine says I. 20 minutes later big boss service manager phones me to tell me my car is ready to collect was there anything else I wanted checked. So I ask them to check the oil (not done it yet  ) All fine picked it up this evening and it is great! It is the greatest car DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 6th Jun 2005 4:57 pm |
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