Member Since: 03 Feb 2006
Location: Blackpool where it does happen every night.
Posts: 433
Re: SHADY BUSINESS
JLMARTIN wrote:
All,
Monday went by, so did Tuesday, Wednesday.... Nothing. I´m fed up with these people.
Have filed a complaint through E-bay.
it seems strange you have not got a response. I sent an email to them about the problem with the clips on sunday and they sent me a reply the same day and then sent me a full set of clips the very next day. I dont know why you are not getting the same service. Have you tried to send him an email direct like I did. ???
it works for me
Landrover Discovery 3 TDV6 S 7 seat Automatic
Zambezi Silver my second love
28th Apr 2006 9:20 pm
SN
Member Since: 03 Jan 2006
Location: Romiley
Posts: 13710
This is all a bit of a shame - I would probably have got a set of these, but now.... I'm not so sure.Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
28th Apr 2006 9:38 pm
JLMARTIN
Member Since: 03 Mar 2006
Location: Madrid
Posts: 203
Have tried ALL addresses this man has (hotmail, E-bay, OESunShades...). Apparently I´m not the only one (check his feedback at E-bay).
I am now sticking to E-bay messages, as I have filed a dispute and need to keep all records thorugh them.
The man last wrote to me last week, apologizing and asking for my postal address again (third time I gave it to him). Promised I would receive my shades on Monday.
Before that he claimed delays at production....
I think they just don´t have the inventory and attend only to their close-to-home clients first (in the UK you can get to them faster than from abroad). This is speculation only, of course, as I have no idea what´s going on.
It is looking like a scam as time goes by.
It´s not the money. It´s not that I cannot be understanding. It is just that I do not like to be taken for a fool. A periodic phone call, updates, follow up, CUSTOMER SERVICE could have saved a lot of irritation.
Fact is, they have my money and I have no product, nor a credible guarantee that I will receive it.
IF I do receive the shades, what should I expect in terms of responsiveness if there is a faulty item or need customer service?
Why haven´t they show up here (as they did to offer their products) to set the record straight and sort things out?
Hinding behind their shades, I suppose.
Will let you all know how this works out.JL Martin
2006 TDV6 HSE Tonga Green/Alpaca (used to be LRTuned)
28th Apr 2006 9:44 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971
I bought a set and had them within 2 days - they are a great product - in fact I was one of the first to recommend them on this site.
It is distressing to see others feeling that they've been robbed !! Why don't they (OESunshades) just pull their finger out and get it sorted 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
Last edited by DG on 28th Apr 2006 10:42 pm. Edited 1 time in total
Member Since: 03 Mar 2006
Location: Madrid
Posts: 203
Does anyone have the phone numbers for this company (OESunshades)?
Their site is not working (displays a sign announcing new web site on april 25th...).
I want to talk to someone other than Mr. Taylor to see if I can get my shades delivered. One last try....
ThanksJL Martin
2006 TDV6 HSE Tonga Green/Alpaca (used to be LRTuned)
2nd May 2006 8:57 am
JLMARTIN
Member Since: 03 Mar 2006
Location: Madrid
Posts: 203
GOOD NEWS...HOPEFULLY
I was finally able to make contact (by phone) with this company. Spoke to a seemingly nice guy named Simon, who apologized about the whole situation and promised I should receive my shades within the next three days.
I got a food vibe from this gent, so I hope I finally get my purchase resolved.
I also suggested that someone from his company logged in here to clarify whatever problems they may be having for some members have spoken highly of their products and clearing their image would be in place. Hopefully they will.
At any rate, I´ll report back once the shades make it home.
For those of you waiting for your shades, or thinking about purchasing some, I would strongly recommend you call them direct.
Regards,JL Martin
2006 TDV6 HSE Tonga Green/Alpaca (used to be LRTuned)
I tried to buy some at a "Buy It Now Sale" on Ebay.
When I tried to pay using Pay Pal, I got the message "this member cannot accept payments".
I looked at all the feedback for the 3 ID's, and things look very iffy to say the least.
I don't understand why the situation is so inconsistent. People upset on one hand and complete delight on the other.
I want to speak to these people. Could somebody let me have their phone number.
cheers, AlanTDV6 SE auto, Java / Alpacca
2010 Mini Cooper S Conv. Pepper White, Blue roof
2010 Jaguar XJ, Caviar with Cashew seats, B&W 1200W Hifi
2nd May 2006 7:00 pm
JLMARTIN
Member Since: 03 Mar 2006
Location: Madrid
Posts: 203
Cheers, hope yours arrive safely.TDV6 SE auto, Java / Alpacca
2010 Mini Cooper S Conv. Pepper White, Blue roof
2010 Jaguar XJ, Caviar with Cashew seats, B&W 1200W Hifi
2nd May 2006 7:19 pm
Rodg75
Member Since: 24 Feb 2006
Location: oldham, lancs
Posts: 32
I bought mine off ebay off this company, selling under the username sunshadesonline, and left positive feed back (colonelrodge) as I got them in two days. I think he's starting again with this username to build up a positive feedback rating for his company, as I think his other usernames had some negatives.
So basically if you buy from him, buy from that username and you should get them.
No way to run a business (*ahem*)
3rd May 2006 8:15 am
DiscoStu
Member Since: 09 Apr 2006
Location: London
Posts: 11412
The OE Sunshades shop has been shut. The other name they were selling under has gone too.
I called them today. I spoke to a woman who said that I could buy directly by sending a chq. Obviously paying by cheque could go tits up, but I think I'll take a chance.
Maybe if it does go wrong we could send in a squadron of D3's to show our displeasure.
Seriously though, the phone number is listed earlier in the post. It's up to you.
cheers
AlanTDV6 SE auto, Java / Alpacca
2010 Mini Cooper S Conv. Pepper White, Blue roof
2010 Jaguar XJ, Caviar with Cashew seats, B&W 1200W Hifi
4th May 2006 7:42 pm
DiscoStu
Member Since: 09 Apr 2006
Location: London
Posts: 11412
Being a brave soul, I'll think I'll wait a while.. Let me know how you get on!
Not done the deal yet, but yes, the price is £79.99 + £7 p&pTDV6 SE auto, Java / Alpacca
2010 Mini Cooper S Conv. Pepper White, Blue roof
2010 Jaguar XJ, Caviar with Cashew seats, B&W 1200W Hifi
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Let me know how you get on!
