Member Since: 01 Jun 2014
Location: St Neots
Posts: 1641
Warranty work
So popped the D4 into the dealers today for some minor warranty work. Rear two blinds won't stay shut, drivers side bonnet catch has a little play and rear upper tailgate is sometimes difficult to shut.
Outcome.... fixed bonnet catch and tailgate. Blinds - one fixed and one won't fix, so spoken to LR and require a new headlining! To be booked in once received.
Oh... and they drove it into someone else's car. Minor damage to mine, rear bumper slightly deformed on corner and paint flaked off, about the size of my thumb nail.
To be fair, very up front and honest and will fix it when it goes back for the headlining or sooner if I want (I will wait).
All in all, generally a positive experience. Now to wait for the headlining to arrive.Sill protection - LED internal lights - LED reverse lights - boot liner - Dog Guard - Rock sliders
MY12 D4 HSE - been and gome
MY16 D4 Landmark
14th Feb 2017 11:33 pm
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 924
Positive is not how I would describe the damage but at least they were honest Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight
17th Feb 2017 7:33 pm
nazca sand eddie
Member Since: 29 Oct 2015
Location: England
Posts: 41
What did they do to the upper tailgate?
My dealer has been unable to cure my upper tailgate.
I have adjusted the lower and upper tailgates, and this helped a little. But it is still a gamble as to whether the upper tailgate will close on first, second, or third bang!
17th Feb 2017 9:25 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
Apart from them being upfront about the accident that seems to be the only good thing.
When a Toyota dealer crashed my dads car many years ago whilst servicing it, they parked it down the street and denied all knowledge. It was only thanks to someone at the Vauxhall garage opposite telling him what happened it got sorted out.
I hope they do a good job of the repair.Andy
17th Feb 2017 10:01 pm
Mr.Tom
Member Since: 01 Jun 2014
Location: St Neots
Posts: 1641
No idea, think they've moved it slightly as the panel gaps are different. I need to have a good look tomorrow in the light, not had chance yet.
However it does work much better now.Sill protection - LED internal lights - LED reverse lights - boot liner - Dog Guard - Rock sliders
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