mz mini
Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759
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Mystery Phone Call From Land Rover |
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Hi all had a strange phone call from Land Rover Exeter who ask how I found the experience when I made an visit to the show room 2 months ago and why did I not purchase a car from them .I told the chap that I had since been into Taunton Land Rover and could get a brand new car for only 7k more with a 3 year warranty, his dealership was offering for a 3 year old model with 20k miles with a 2 year warranty for 7 grand less ? he replied yes it was bit of a no brainer and perhaps the dealership needed to look at its used car pricing policy .I then asked what did he think that D5 would do to D4 prices he thought that D4 would stay at the type of price level currently achieved what do you think please
MZmini Land Rover 90 - deceased
Discovery 3 - deceased
Discovery 4 2013
Mini Cooper S 1964 Mk1 - International Rally winner red & white
Mini Cooper s 1964 Mk1 - Road Rally champion green & white
Mini Cooper S 1971 Mk3 - original and unrestored
Porsche 911 997
Porsche Boxster 3.4S
VW Polo 1.2
Citroen Xsara Picasso - shed/run around
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26th Apr 2016 8:27 pm |
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VVS210
Member Since: 05 Aug 2015
Location: Hampshire
Posts: 508
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I too got a call from a lady at a local LR dealer asking why I hadn't purchased a D4 from them after visiting them & taking a test drive.
I told her politely that I was still waiting for the dealer to send me answers to some questions I'd asked but not to worry about it now as I'd gone to another dealer & bought a D4 from them.
The call was in March this year - I had visited them in March 2015... D4 - Stornoway Grey
D2 V8 - Zambesi Silver (rust free JDM import 😎)
FL2 - Sd4 HSE
110 Td5 DCPU - Bonatti Grey - sold
FL2 Td4 - Zambesi Silver - sold
D2 Td5 - Epsom Green - sold
F1 Td4 - Giverney Green - sold
90 300 Tdi - White – sold BIG mistake should have kept it!
F1 Td4 - written off by a taxi!
D1 300 Tdi - written off by a Fiesta...
D1 200 Tdi - sold
90 Turbo Diesel - sold
Ser 2a SWB - sold and glad I 'got rid'
Ser 2 SWB - sold but wish I still had it!
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26th Apr 2016 9:29 pm |
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al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10353
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Had the same from Listers Droitwich in Oct last year after I'd visited/enquired about new D4. Given the sale guy couldnt be bothered to call me back with the info I needed and a price, I went elsewhere to buy my new D4.
They seem to think that by making a call it satisfies their customer quality process
Al Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
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27th Apr 2016 7:11 am |
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Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
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Re: Mystery Phone Call From Land Rover |
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mz mini wrote: perhaps the dealership needed to look at its used car pricing policy .
MZmini
Matford and TLR are part of the same company but the two branches are miles apart in terms of customer service. I only go to Matford to browse and then purchase from TLR. A few years ago I went into Matford intent on buying a new Disco. I went to reception and the woman there (in a very plummy voice) asked me if I had an appointment. I looked around the showroom and observed three salesmen at their desks and not another customer in sight. I left.
Bill Wright Never take life too seriously. Nobody gets out alive anyway.
D4 SDV6 SE Tech Kaikoura Stone MY15.
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27th Apr 2016 7:22 am |
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mz mini
Member Since: 02 Jul 2014
Location: Sunny Devon
Posts: 1759
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Hi Bill spot on Exeter a big No No for me Taunton and Yeovil totally different feel to them, but I do think that their used prices are very strong but then I guess that the girl with the plummy voice will be high maintenance ,I have been offered a new Graphite today for £7000 more than I was asked for 2013 XS with 20k miles ,the XS that Exeter offered me is way to much money in my book Land Rover 90 - deceased
Discovery 3 - deceased
Discovery 4 2013
Mini Cooper S 1964 Mk1 - International Rally winner red & white
Mini Cooper s 1964 Mk1 - Road Rally champion green & white
Mini Cooper S 1971 Mk3 - original and unrestored
Porsche 911 997
Porsche Boxster 3.4S
VW Polo 1.2
Citroen Xsara Picasso - shed/run around
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27th Apr 2016 10:23 am |
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