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Skep
Member Since: 04 Dec 2007
Location: between Sheffield, Chesterfield, Worksop and Mansfield
Posts: 651
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Dropped her off this morning, excited to maybe get something different for a few days to have a go in, so parked up my white 2012 D4 HSE went in did the paperwork and came out to a 2015 D4 I guess SE in white!
Step '16 Volvo XC90 R Design Bursting Blue (Vera)
'12 Discovery 4 3.0 SDV6 HSE Fuji White (Daz - Gone
'10 Discovery 4 3.0 TDV6 HSE Santorini Black (Vinnie - Gone)
'07 Discovery 3 2.7 TDV6 SE Stornoway Grey (Gone)
Club Side Skeps
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26th Aug 2015 6:25 pm |
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Skep
Member Since: 04 Dec 2007
Location: between Sheffield, Chesterfield, Worksop and Mansfield
Posts: 651
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Picked my disco up yesterday morning, Gordon Lamb at Chesterfield have done a great job, and am very happy with the work carried out. The courtesy D4 was ok but it just didn't feel like home
Skep '16 Volvo XC90 R Design Bursting Blue (Vera)
'12 Discovery 4 3.0 SDV6 HSE Fuji White (Daz - Gone
'10 Discovery 4 3.0 TDV6 HSE Santorini Black (Vinnie - Gone)
'07 Discovery 3 2.7 TDV6 SE Stornoway Grey (Gone)
Club Side Skeps
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30th Aug 2015 10:25 pm |
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twoakers
Member Since: 15 Nov 2010
Location: Harwich
Posts: 367
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![2007 Discovery 3 TDV6 HSE Auto Zambezi Silver 2007 Discovery 3 TDV6 HSE Auto Zambezi Silver](../images/veh/zambezi_silver.gif)
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Lookers of Colchester - shame on you |
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My son-in-law bought a new Disco 4 HSE Lux from Lookers in Colchester in 2012
Last week it went in for it's annual service and first MOT.
He told them about the banging noise when it went over bumps and when ever a door was closed
"We are unable to replicate the fault" and returned the car
Next day we went out in the Disco 4 and it was banging on every bump in the road
When a passenger jumped in and shut the door I said, "Whoa, do that again!"
WTF - the banging was coming from the glass roof
The rear section was lifting up about 25mm!!
Now Lookers had been asked to check the glass roof because of the service recall.
They said there was nothing wrong with it and in any event would take 2 days to fix if there was
The next day he booked it in with the less than helpful receptionist.....
......he even had to call Land Rover Assist and arrange his own Courtesy Car with them
Land Rover Assist guy confirmed that Lookers Customer Care is crap
Lookers have said they need to car for 4 days to fix the defect....
...every time he has asked Lookers to do something on his 'new' Disco 4 they fail to deliver
Remember this is the same Main Stealers that screwed up my leaking Disco 3....
.....this lead to an intervention by Land Rover Customer Relations.
What does it take to get them removed from Land Rover dealership? Cheers, Dave in Essex
D3 07 TDV6 HSE
Clubs - Turbo changed, EGR valves replaced, General Grabber ATs, Hawkeye FC reader, Front/rear wishbones, manual gearbox change, autobox flush, cam belt change, HPFP belt change, oil pump change....
Coachman Laser 650/4 caravan
Amateur Radio Callsign - G8PAI
Playing with Big Boys Toys!
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9th Sep 2015 9:45 pm |
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Skep
Member Since: 04 Dec 2007
Location: between Sheffield, Chesterfield, Worksop and Mansfield
Posts: 651
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That's appalling! Your son in law must have had one of the bad bad ones and still they weren't fussed about doing anything. That could have caused serious damage to someone one or something. Sounds like they need to pick up the pace of work too, had mine sorted in under 3 days and they did a top job. Hope he gets it sorted to the right standard
Skep '16 Volvo XC90 R Design Bursting Blue (Vera)
'12 Discovery 4 3.0 SDV6 HSE Fuji White (Daz - Gone
'10 Discovery 4 3.0 TDV6 HSE Santorini Black (Vinnie - Gone)
'07 Discovery 3 2.7 TDV6 SE Stornoway Grey (Gone)
Club Side Skeps
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10th Sep 2015 8:21 am |
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twoakers
Member Since: 15 Nov 2010
Location: Harwich
Posts: 367
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![2007 Discovery 3 TDV6 HSE Auto Zambezi Silver 2007 Discovery 3 TDV6 HSE Auto Zambezi Silver](../images/veh/zambezi_silver.gif)
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...every service from new he has asked them to replace the plastic cap over the nut on the rear wiper
It dropped off about a week after he got it
Do you think that Lookers have dealt with this small request from a loyal customer Cheers, Dave in Essex
D3 07 TDV6 HSE
Clubs - Turbo changed, EGR valves replaced, General Grabber ATs, Hawkeye FC reader, Front/rear wishbones, manual gearbox change, autobox flush, cam belt change, HPFP belt change, oil pump change....
Coachman Laser 650/4 caravan
Amateur Radio Callsign - G8PAI
Playing with Big Boys Toys!
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10th Sep 2015 8:52 pm |
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glass
Member Since: 10 Oct 2015
Location: Poole
Posts: 17
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Hi all
I have a insight into this issue, and have removed and refitted several of these recalls, including replacing the original one that became separated and sparked off the recall, if i can be of any help and offer any advice, let me know.
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10th Oct 2015 11:23 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971
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Can you let me know the molecular composition of the glass 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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10th Oct 2015 11:34 pm |
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glass
Member Since: 10 Oct 2015
Location: Poole
Posts: 17
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HI
I don't know the Molecular construction, sadly I'm not a Physicist only a installer, but the Panoramic glass make up, is 4,3,4 with a 3 pvb interlayer and a vlt of 20%.
Hope this helps
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11th Oct 2015 12:24 am |
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glass
Member Since: 10 Oct 2015
Location: Poole
Posts: 17
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The roof glass can safely be removed, but care must be taken when resetting it so it doesn't stress crack at a later date.
This post has been edited by the site administration team
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11th Oct 2015 10:09 am |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971
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Pics including your commercial info are not permitted I'm afraid glass ...if you wish to be a sponsor then by all means contact the site owner
Commercial Posting Rules 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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11th Oct 2015 10:16 am |
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glass
Member Since: 10 Oct 2015
Location: Poole
Posts: 17
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Sorry I thought the photo would be helpful to vehicle owners with the po65 recall
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11th Oct 2015 6:35 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971
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I'm sure it would but if you have one without the contact info then that would be fine and dandy 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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11th Oct 2015 6:41 pm |
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glass
Member Since: 10 Oct 2015
Location: Poole
Posts: 17
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That's a shame, I do not post photos anywhere without our watermark, too many moderators/ companies have used them to promote themselves,
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11th Oct 2015 7:55 pm |
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DG
Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50971
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Well rest assured I don't need to promote them You can post them with sponsorship though 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
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11th Oct 2015 8:01 pm |
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kwcooper
Member Since: 23 Apr 2008
Location: Little Rock, Arkansas
Posts: 22
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![2013 LR4 4.4 V8 HSE Lux Auto Java Black 2013 LR4 4.4 V8 HSE Lux Auto Java Black](../images/veh/java_black.gif)
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Done through my local dealer who has this repair contracted out to a local body shop. I've had two LR4's done recently at this local shop, as arranged by my dealer. One with the recall, and one covered under my insurance because of a branch that fell and cracked glass. Both replacements only took about a day and a half (dropped the car at dealer one morning and had it back by the next afternoon). Had to let the adhesive "set" overnight. Apparently involves removing the headliner and side pillars.
The dealer needed a little advance notice to order the large panoramic glass piece. They are able to "overnight" the glass, but have had many arriving with cracks, so they are using a slower, more careful freight delivery.
The local shop did an impeccable job... clean and as if nothing ever happened.
I hope everyone's recall repair goes as well as mine. Arkansas, USA
2007 LR3 SE Black (used to be mine, now son's)
2012 LR4 HSE White (hers)
2013 LR4 HSE Lux (mine)
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26th Oct 2015 1:00 am |
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