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Q393-Detachable Towbar & LR Letter ***ALL HERE***
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DiscoJake
 


Member Since: 23 Aug 2013
Location: Hereford
Posts: 1429

United Kingdom 2009 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Don't be nervous Sion, you're in a much better position than all the other horse box people who leave the removable bar in year after year and never check it Shocked
Check it every trip and maintenance is the key Thumbs Up

A simple rule has got to be if you get fed up of removing the towbar after you've used it because you're going to use it tomorrow or day after, then you need a fixed bar IMHO Thumbs Up
  
Post #140772714th Jan 2015 6:03 pm
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disco5
 


Member Since: 23 Dec 2012
Location: birmingham
Posts: 1088

United Kingdom 2010 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

Siôn wrote:
disco5 wrote:
Sion its booked in to be looked at .

What was the out come , LR regards your tow bar ??

New cross member / fixed tow hitch
It's in tomorrow for a couple of days for a new crossmember. Hopefully there will still be some play and I get a new tow ball too 8) I wish they'd offered a fixed tow bar after all this though as I'm going to be nervous towing the horse this summer Neutral


Id raise the concern after all its worn as well the two go hand in hand new xmember new tow bar Thumbs Up
  
Post #140776414th Jan 2015 6:55 pm
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therso
 


Member Since: 01 Dec 2010
Location: Here!
Posts: 368

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Mine got the all-clear from the Chesterfield LR Dealer. Pity they couldn't be bothered to re-stow it! It's in the detail you see. I'll stick with my Indy, also in Chesterfield.
  
Post #140779714th Jan 2015 8:10 pm
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Wolfpack
 


Member Since: 28 Jul 2014
Location: Norfolk
Posts: 121

England 2012 Discovery 4 3.0 TDV6 XS Auto Orkney GreyDiscovery 4

DiscoJake wrote:
Don't be nervous Sion, you're in a much better position than all the other horse box people who leave the removable bar in year after year and never check it Shocked
Check it every trip and maintenance is the key Thumbs Up


What exactly is the maintenance procedure for a removed towball?
  
Post #140789114th Jan 2015 10:08 pm
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DiscoJake
 


Member Since: 23 Aug 2013
Location: Hereford
Posts: 1429

United Kingdom 2009 Discovery 3 TDV6 HSE Auto Stornoway GreyDiscovery 3

Take it out and clean it down and lube moving parts maybe?

Just made that up, but it's a mechanical object slung under a car it needs some love Smile
  
Post #140793314th Jan 2015 11:13 pm
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nigel207
 


Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1351

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto ZanzibarDiscovery 4

therso wrote:
Mine got the all-clear from the Chesterfield LR Dealer. Pity they couldn't be bothered to re-stow it! It's in the detail you see. I'll stick with my Indy, also in Chesterfield.


Cavendish the Indy by chance?
  
Post #140803915th Jan 2015 9:50 am
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Lost for Words
 


Member Since: 03 Sep 2013
Location: Warminster, Wiltshire
Posts: 6703

United Kingdom 2006 Discovery 3 TDV6 HSE Auto Zambezi SilverDiscovery 3

DiscoJake wrote:
Don't be nervous Sion, you're in a much better position than all the other horse box people who leave the removable bar in year after year and never check it Shocked


This is certainly very common. SWMBO runs the local Pony Club website and has posted details of the Service Action and advised that removable towbars should always be removed to help raise awareness. Thumbs Up
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Post #140804015th Jan 2015 9:50 am
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Sion
 


Member Since: 08 Apr 2014
Location: North Wales
Posts: 367

Wales 2016 Discovery 4 3.0 SDV6 Graphite LE Auto Corris GreyDiscovery 4

Just got back from Hunters LR Chester after dropping the Disco off. They have decided that they are going to fit a fixed tow bar to mine. Result!!! 8)

For those of you who haven't read through the entire thread, I'll just put it all here.

I took mine in after reading this thread quoting the service action. They had a look and decided the play was too much (roughly 5mm up/down/side/side). The solution was to put in a new cross member and use my old tow ball, but the tow ball on mine was seized (had been since I bought the car). They said I'd need to buy a new tow ball at £600, but were fine with me getting a second hand one so I bought one from here. I took the Disco in with the new (second hand) tow ball in the boot today and booked it in. They told me of the change of plans to fit a fixed tow bar which I was happy about. The service guy explained to me that for towing heavy caravans or horseboxes, a fixed tow bar is really the only option. He said that the removable one is really designed for light towing only (I'm presuming this is why they are doing this service action at their own expense, as it was never described as this when people bought them new).

I have to say Hunters LR Chester have been brilliant (apart from trying to sell me a new removable tow ball). Hopefully they will leave the one I've just bought in my boot and I will put it up for sale on here again.
  
Post #140809715th Jan 2015 11:57 am
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nigel207
 


Member Since: 26 Mar 2009
Location: Nottinghamshire
Posts: 1351

England 2016 Discovery 4 3.0 SDV6 Landmark LE Auto ZanzibarDiscovery 4

Once again this seems to be a clear as mud from LR. They're replacing some but not others. I have yet to have mine checked, but suspect that it will be fine. I have had it from LR that the detachable tow ball is fine for the towing of our 1500 kg caravan.

Ok, so it's fine now. What happens in three yea's time if it starts to show signs of wear? Will the current situation still be relevant in that three years time, and they replace tow bars that are fine now but not then? Confused
  
Post #140813715th Jan 2015 1:30 pm
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therso
 


Member Since: 01 Dec 2010
Location: Here!
Posts: 368

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

nigel207 wrote:
therso wrote:
Mine got the all-clear from the Chesterfield LR Dealer. Pity they couldn't be bothered to re-stow it! It's in the detail you see. I'll stick with my Indy, also in Chesterfield.


Cavendish the Indy by chance?


Yup! Thumbs Up
  
Post #140814915th Jan 2015 1:52 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50968

Wales 

nigel207 wrote:

Ok, so it's fine now. What happens in three yea's time if it starts to show signs of wear? Will the current situation still be relevant in that three years time, and they replace tow bars that are fine now but not then? Confused


No... the service action is valid for two years but once your car has been checked and deemed satisfactory then they have fulfilled their obligation. No doubt you would have to prove that a "defect" was their responsibility beyond that.
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Post #140815715th Jan 2015 2:15 pm
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Russell
 


Member Since: 24 Aug 2007
Location: Kent
Posts: 10564

United Kingdom 

Would be nice if LR did as they were supposed to and sent the letters out. I have had nothing and ended up speaking to Pete who provided the letter.
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Post #140818915th Jan 2015 3:29 pm
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Ecosse
 


Member Since: 07 Jan 2005
Location: Grampian, Scotland
Posts: 889


DG wrote:


No... the service action is valid for two years but once your car has been checked and deemed satisfactory then they have fulfilled their obligation. .


DG - can you clarify - what is the "obligation" that you think they will have fulfilled?
  
Post #140819215th Jan 2015 3:31 pm
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fisherman
 


Member Since: 16 Jan 2007
Location: Hornchurch Essex
Posts: 1789

Wales 

If after my tow bar is checked, possibly replaced/rectified, and I wipe out a bus queue with two tonnes of caravan because the tow bar lets go, LR will deffo be hearing from my legal representatives. And those relatives of the bus queue. Obligations may be taken care of but I think they'd have a rough day in court trying to wriggle out of their responsibilities. The tow bar is rated at 3500kg with a noseweight of 150kg. All the other guff means nothing. If it does, they need to replace all of them without quibble for a fixed one.
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Post #140819615th Jan 2015 3:43 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50968

Wales 

Ecosse wrote:
DG wrote:


No... the service action is valid for two years but once your car has been checked and deemed satisfactory then they have fulfilled their obligation. .


DG - can you clarify - what is the "obligation" that you think they will have fulfilled?


Well naturally I would think their obligation is to to carry out the test as agreed by VOSA, rectify any evident issues, communicate the use, to put an ickle sticker on and put an addendum in the handbook, be there every time you attach \ detach, test your nose weight, take you to a weigh bridge, monitor your speed and handling.... and of course, hold your hand for the rest of your life. Wink
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #140819915th Jan 2015 3:57 pm
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