BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Slimer wrote:All,
You'll notice I have 'moderated' a few posts on this thread, it's very important so needs to be kept as 'clean' as possible
Cheers
Si
PS. Brian, apologies for not posting this myself as discussed, you beat me to it and did a far better job of it anway 
Si matter not who does it, it is now in the members eye and should be responded to by all. If not the only losers are our selves.
INSIST is the word, dealers do not like doing the reports as it is time consuming. Some may not even know how to.
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 27th Aug 2005 9:15 am |
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lr1
Member Since: 09 Nov 2005
Location: Crash and Burn
Posts: 156
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Apart from the EPQR are the repairs under warranty monitored via the dealers claim form. LR dealers must claim the cost of warranty repairs from Land Rover. I would have thought that LR would have used this to check on the types of faults encountered on the Disco3.
D.
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| 10th Nov 2005 4:10 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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lr1 wrote:Apart from the EPQR are the repairs under warranty monitored via the dealers claim form. LR dealers must claim the cost of warranty repairs from Land Rover. I would have thought that LR would have used this to check on the types of faults encountered on the Disco3.
D.
Logic says yes, but as far as companies operate, it is impossible to ascertain.
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| 10th Nov 2005 4:55 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Just a small but important point you should all know. If you submit an EPQR you should automatically receive a four page questionnaire each time from NOP World Automotive (an independent research company) working for LR. Not sure how they can be independent ?
No EPQR - no survey, no comment from you to LR about your problems, your car, the defects or your dealer quality and time for the job taken. I have filled in over 15 now re my car. It is up to you guys to insist on the EPQR being completed as dealers will 'forget', even though LR allow them time specially to complete an EPQR.
It is your only voice to LR for defect correction, quality control, praise, criticism, and control of your dealer for quality, skill and customer care..
Thats it folks, Happy Christmas
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| 24th Dec 2005 3:01 pm |
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simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
 
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I get these every-time I visit the dealer for a book in service. Don't think they are particular to an EPQR.
Just if LR see on their system you've been to a dealer they send you one.
Even had one after having my tyre replaced by Williams in Manchester.
-s
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| 24th Dec 2005 7:09 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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simon wrote:I get these every-time I visit the dealer for a book in service. Don't think they are particular to an EPQR.
Just if LR see on their system you've been to a dealer they send you one.
Even had one after having my tyre replaced by Williams in Manchester.
-s
Simon, some dealers are better than others of course. The EPQR ensures that even the poor dealers have records and you have a reply to LR..
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| 24th Dec 2005 7:24 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26740
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I get these everytime - and more! yes they send them to me when I have not even been there 
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| 24th Dec 2005 8:17 pm |
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10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
 
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Maybe they now send them when you post problems on disco3.co.uk? 
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| 24th Dec 2005 8:19 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Gareth wrote:I get these everytime - and more! yes they send them to me when I have not even been there
Trust you Gareth, your dealer must have extra sensory perception. 
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| 24th Dec 2005 8:22 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26740
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That must be the ESP then? to go with the HDC, the DSC, and the TR. Land Rover were always good at acronyms, EPQR, ACE, SLS, TC, ABS
Have I missed any?
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| 24th Dec 2005 8:32 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Think thats the lot. Actually Skoda call their TR, ESP, weird.
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| 24th Dec 2005 8:35 pm |
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Martin
Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18497
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The dynamic stability control/traction control on all VW Group cars (VW, Audi, SEAT, Skoda, Bentley, Lamborghini and Bugatti) is called ESP - electronic stability program 8) 06 D3 SE / 15 LR D90 XS SW / 88 LR 90 Td5 / 68 BMW 2000 ti
Any issues with the site let me know!
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| 24th Dec 2005 9:45 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Martin wrote:The dynamic stability control/traction control on all VW Group cars (VW, Audi, SEAT, Skoda, Bentley, Lamborghini and Bugatti) is called ESP - electronic stability program 8)
Yes, just thought that they were so good on VW prod, it really was Extra Sensory Perception
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| 24th Dec 2005 10:14 pm |
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FITZ
Member Since: 07 Sep 2006
Location: WEXFORD
Posts: 2
 
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| Re: EPQR - How to report a problem with your D3 to Land Rove |
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I am on my 7th EPQR now and that is only in the last 3 weeks.
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| 25th Sep 2006 2:05 am |
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NJSS
Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10569
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BUMP...
This topic has been raised recently...
Has anyone who posted years ago on this topic anything to add please?
NJSS Am I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
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| 10th May 2016 12:42 pm |
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