CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
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Well done on standing your g round, presume they have loaned you a car in the meantime? 2020 BMW X1 18d XDrive X-Line Auto
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 28th Nov 2011 2:15 pm |
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Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
  
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Good on yer Alforus! 
Bill Wright Never take life too seriously. Nobody gets out alive anyway.
D4 SDV6 SE Tech Kaikoura Stone MY15.
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| 28th Nov 2011 3:10 pm |
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allforus
Member Since: 20 Mar 2010
Location: Cumbria
Posts: 492
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cfb, no offer of a car not even a sniff even though I asked bit  off but better off out of that car, just watch we will have the worst weather for years in the next two months 
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| 28th Nov 2011 3:54 pm |
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Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
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Get onto LR customer services and rattle some cages, plenty on here have been given loan cars in similar situations and I think you should also. MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 28th Nov 2011 4:28 pm |
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allforus
Member Since: 20 Mar 2010
Location: Cumbria
Posts: 492
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Spoke to customer services they said its between me and the dealer so no joy
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| 28th Nov 2011 5:00 pm |
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CFB
Member Since: 02 Dec 2005
Location: Bradford, West Yorkshire
Posts: 6100
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That's outrageous, if they admit the car is not in 'new' condition and have allowed you to reject it, a courtesy car of some sort should have been a minimum, and yes December and January are inevitably going to throw the worst weather of the year at us!! 2020 BMW X1 18d XDrive X-Line Auto
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| 28th Nov 2011 5:11 pm |
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choppa60
Member Since: 16 Oct 2009
Location: chelsea tractor land ....london
Posts: 904
 
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hmmm ..........they have taken your trousers down ,and are playing with the proverbial danglies ,it will not harm your position ,as they have accepted liability, to wring hell out of their necks,
give me replacement vehicle ... 
please well done on your front for taking on the big boys and winning ,
now back to the war ,give me car 2008 ,hse, it does what it says .
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| 28th Nov 2011 5:17 pm |
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WOODY179
Member Since: 01 Jun 2005
Location: Chesterfield
Posts: 3656
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does not appear right that they have not given you a car to use until your new one arrives, when I rejected my 54 plate D3 I was told that I could continue using it until my 55 plate D3 arrived. From inital rejection to collecting the new vehicle was about 3 months - only thing I had to pay for was the registration plate transfer.
Also rejected a Ford Escort  back in 1996, this one was a bit different though, given a cheque by the Ford dealership, walked up the road to the LR dearer, handed them the cheque and picked up a new D1 ES. Now on my 6th Discovery 
Last edited by WOODY179 on 28th Nov 2011 5:25 pm. Edited 2 times in total
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| 28th Nov 2011 5:20 pm |
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choppa60
Member Since: 16 Oct 2009
Location: chelsea tractor land ....london
Posts: 904
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totally agree ,ask them if i hire ,will you pay ,lend me a demo ,or else 2008 ,hse, it does what it says .
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| 28th Nov 2011 5:21 pm |
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allforus
Member Since: 20 Mar 2010
Location: Cumbria
Posts: 492
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Think I'll have to face them up and see how I get on run out of steam a bit having got them to replace the car will get the out of the way at work and then have a chat
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| 28th Nov 2011 7:57 pm |
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The Transformer
Member Since: 22 Jan 2010
Location: Leicestershire
Posts: 1791
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Apart from being car less I think you have got a great result in a very short time, many cases like this can take a lot longer to get anywhere at all
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| 28th Nov 2011 8:06 pm |
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allforus
Member Since: 20 Mar 2010
Location: Cumbria
Posts: 492
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Problems lies when new tin tent turns up haven't got a tow bar on the wife's car but will have cross that bridge when I come to it 
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| 28th Nov 2011 8:19 pm |
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Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
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May well find someone on here can help MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 28th Nov 2011 8:59 pm |
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allforus
Member Since: 20 Mar 2010
Location: Cumbria
Posts: 492
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That would be great will post a request as soon as the caravan is ready to pick up thanks for the advice
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| 28th Nov 2011 9:14 pm |
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Russell
Member Since: 23 Aug 2007
Location: Kent
Posts: 10564
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If I was closer would be happy to help. What you getting? Wehave a Bailey Unicorn Barcelona and love it Away Christmas in it MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
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| 28th Nov 2011 9:17 pm |
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