lee01277
Member Since: 06 May 2005
Location: Shed
Posts: 821
  
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100% same as mine (execpt the tea bit) . Dealer had a look today. Said the s/w was upgraded now to v8, and to see what happened. I just about got out of their carpark etc etc etc etc ..............Somewhere in-between my old D3 and what's to come next .........
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 31st May 2005 7:56 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Just chased up LRA as I hadn't heard anything. I was told a technician would be with me by 10pm. I questioned if this would be a LRA chap or one of the local recovery companies. I was told the latter  So I've told them not to bother unless a proper technician with the diagnostics looks at it I'm not interested, so I am now expecting a visit a 8am ish  DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 31st May 2005 8:14 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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As promised LRA came this morning - a great guy who came to my rescue when I ran the battery flat  He looks in hear as well! Water had not penetrated the connectors and all the usual tricks didn't clear the error and left the car at access on the front, normal at the rear. I was impressed at how high he had to jack the car up to get the front wheel off the ground - the top of the bonnet must have been 5' off the ground. The long and the short was the car has gone to the dealer, I was taken to a hire car company and given a vectra, leather interior and an auto. I now know what being buried alive must be like! I had back ache in the first 10 mins! I hope it doesn't take too long. LRA were great ( I think the guy was called Ian), but I hope I don't get to know him too well  DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 1st Jun 2005 11:36 am |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Just had a call from the dealer, apparently the compressor has gone  It should be operating at 1700KPa, the best they have had out of it is 600KPa but usually 450KPa The dealer doesn't carry this as a spare and LR has none either At the moment they can't give me a time scale either. The hire car/aka the coffin vectra is to be changed to a LR/Ford company that used to use Freelanders, DS2 but now also use Mondeo and Jags. I have pointed out that I didn't part with £43K to drive a chuffing Mondeo. So the saga continues.
I did comment that this was the first compressor I've heard about (mechanical not electronics!) and it is for them too although they have known it on RR DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 2nd Jun 2005 2:14 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Pelyma, what ever you do, don't break any light lenses because the dealer will not be able to get them either. Apparently the lenses are simply allocated to the production runs at the moment and they are behind in manufacture.
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| 2nd Jun 2005 4:16 pm |
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Dom Harvey
Lord of the Four Fingers
Member Since: 15 Apr 2005
Location: Dorset
Posts: 7460
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Not a very good way of going about running a business, you would have thought that they would have everything in place before launching the vehicle, they were obviously not expecting any faults to occur. I blame Ford myself.  2004 Discovery 3 - gone
2006 Discovery 3 - gone
2008 Discovery 3 GS - gone
2011 Freelander LE Special Edition - gone
2007 Discovery 3 XS - gone
2012 Discovery 4 GS - gone
2019 RangeRover Evoque 2.00 D150 R-Dynamic
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| 2nd Jun 2005 4:51 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Help not sure what to do next? After taking advice I have today issued an ultimatum to the dealer to have the car fixed by Wednesday, or be in breach of the Sale of Goods Act 1979! I feel the dealer is doing all they can but my contractual agreement is with the dealer not LR. As the dealership is aware that I bought the car to tow a caravan and drive off road for my field sports then a focus/mondeo/vectra are all unsuitable cars. I'm seriously thinking of taking the vectra down a lane tomorrow and leave it where it gets stuck, having thrown my 5 dogs in the back. I can't think of anyway of towing with the car.
Any ideas of a way forward would be appreciated, my only other idea was to e mail Autoexpress, a mate has just done that about his Tucson and they were very interested. DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 3rd Jun 2005 4:50 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26779
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I would be putting pressure on the dealer also, they should remove the compressor from their demo vehicle. It should not matter if they have to cancel test drives/sales, the existing customer should come first.
BTW I had a compressor failure on my old D2. It was caused by water ingress after wading.
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| 3rd Jun 2005 4:55 pm |
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BN
Member Since: 18 Mar 2005
Location: Here
Posts: 6463
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Pelyma, everything you say is correct and I think in the USA they have a 3 hit and return system. I am sure our friends in the USA can enlighten us re that. The problem we have is that the D3 is specialised and hardly any hire companies have 4x4's. This makes it difficult for the dealer when a situation like your ocurrs. Either way they cannot really win, like you in fact. They could rob a compressor off a stock vehicle but then someone else is let down.
Even though they may be main dealers they rarely have a stock of spare D3 or RR's hence the problem.
I would now go for a costing excercise and place the bill at the dealers for the loss of the use of your vehicle, inconvenience and anything else you can think of. The dealer will only pass it on to LR anyway, so put it all down. Re the towing and holidays, if they are booked, send the bill for losses and distress.
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| 3rd Jun 2005 5:14 pm |
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ducati
Member Since: 06 May 2005
Location: Ohio, USA
Posts: 180
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"Lemon Laws" here in the US vary by state. In my state, 3 of the SAME problem or some other number of different problems (I think 7 or 12?) within the first year or 12k of ownership...
I used the Lemon Laws in 1997 to return a really lemony-scented Jeep to Chrysler. It was a smooth process... But I did my homework.
Pelyma you have 5 dogs! I have 3... Thinking about a fourth but people think I'm nuts  We're actually considering moving to the country and getting into breeding as a full time job for my wife. I love dogs. '05 LR3 HSE
Departed: '62 Series IIA, '02 Freelander, '03 Disco
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| 3rd Jun 2005 6:25 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Thanks guys, it helps to get it off my chest. I realise that there are likley to be delays with a new car, it is more the unknown time scale. The sevice manager didn't think that they would meet a Wednesday deadline I am serious about going for my money back at that point, but another call to Trading Standards will be made before. It isn't the lemon laws as such I am following, more that they have to supply a car of merchandiseable quality or repair the fault in a reasonable time scale. TS felt a week might be that period.
In my job (financial services) there is an unlimited time period that a client can come back at you and I have to compensate them for not only what they loose but what they might also have gained, so it really p****s me off that they can't fix the car or just give me a replacement to do the job.
I really am tempted to tell them I am taking the vectra to the off road day a Borden in Hants which I was going to with my car. There is a £250 excess on the hire car insurance, maybe try and wade 700mm deep - it might be worth £250 to see their faces!  DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 3rd Jun 2005 6:42 pm |
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Martin
Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18573
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Pelyma, they should be providing you with a vehicle equivalent to your Disco - therefore if they've handed you a Vectra they are accepting that it will do everything the Disco will..
There was a case recently about a farmer whose Range Rover went in to have warranty work carried out - he was provided with a Corsa which he consequently destroyed putting it to the same work as he put the Range Rover to
Martin
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| 3rd Jun 2005 7:40 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Looks like that's the answer, or at least chuck a load of mud over it to make it look like it has, but it might be difficult to find down here its been so dry. What happened to the Farmer Martin? DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 3rd Jun 2005 8:51 pm |
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Martin
Site Admin and Owner
Member Since: 06 Nov 2004
Location: Hook Norton
Posts: 18573
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He got away with it fully, it was deemed that the dealer/hire company should have provided him with a car that was a suitable replacement, i.e. capable of the same use to which he put the original vehicle.
Martin
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| 3rd Jun 2005 11:07 pm |
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Pelyma
Member Since: 06 Jan 2005
Location: Patching, Sussex
Posts: 15496
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Well chaps some developments  The Salesman called me this morning, who I have a great relationship with, to say he was unaware my car hadn't been fixed and that he had been given a copy of my letter and would do all he could. Then about 20 mins later the dealer principal phoned and had a lengthy conversation to apologise and explain what the situation was. He was unable to give a time scale to fix my car and thought my Wednesday deadline was sensible, he assured me that this would not go on and on, he would kill or cure the problem ie the would fix or replace it!
In the meantime he was unable to get a Disco3 for this weekend but promised by Monday or Tuesday at the latest I would be driving a Disco3 again.
My thoughts are he must be pretty certain that they will fix the car before Wednesday or they wouldn't offer to replace it - or am I cynical ? DS3 TDV6 HSE - Silver with Alpaca (old one) Gone
DS3 TDV6 HSE- Silver with Alpaca (new one) Gone
D4 HSE Lux - Montalcino Red Gone
Porsche Cayenne V8 Diesel S
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| 4th Jun 2005 11:36 am |
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