Bodsy
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Member Since: 06 Nov 2006
Location: In the Clubhouse
Posts: 21361
  
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I’ve had a few customers with the same issue and it’s only with GiffGaff, so I’m pretty sure it’s a giffgaff change/issue
Two elements, firstly as mentioned previously, switch off the balance texts from the giffgaff account page.
Secondly, try texting the Altox with SMSF01 as that should stop it forwarding non ‘command’ texts to your phone.
Hope that helps. Bodsys Brake Bible
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 9th May 2020 3:52 pm |
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Hardware
Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12697
 
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been busy today BUT I have got the £2 so far. will see how much I actually lost to it and try again if it was more.
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| 9th May 2020 4:30 pm |
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Nasher
Member Since: 07 Mar 2009
Location: Clanfield, North of Pompey - UK
Posts: 2681
 
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I joined the Giff Gaff forum, posted what had happened and one of their staff jumped on it.
My total credit was refunded without me even asking.
I did get on it immediately, and within an hour or so of them changing their procedures, so perhaps I was one of the first to highlight it and they didn't expect to be refunding so many people.
I'm sorry you guys have had a harder time getting your credit back.
Nasher. Heaven doesn't want me, and hell is afraid I'll take over.
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| 9th May 2020 7:07 pm |
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Hardware
Member Since: 28 Jun 2016
Location: Hiding under the M60
Posts: 12697
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Hardware wrote:been busy today BUT I have got the £2 so far. will see how much I actually lost to it and try again if it was more.
looks like I was quick enough to stop the loop at 19 texts ... so "made" 10p on this. I'd rush out to spend it if it weren't for lockdown. 
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| 10th May 2020 4:39 pm |
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atolchev
Member Since: 07 Jun 2016
Location: Moscow
Posts: 4
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Altox receives the message and forwards it to the owner. You can turn off SMS forwarding (SMSF0) and set up a balance USSD request by the module, for example (USSD:*100#).
Now not all mobile operators support USSD requests.
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| 29th Aug 2020 3:50 pm |
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