TIBBLES
Member Since: 21 Dec 2014
Location: Woking, Surrey
Posts: 35
  
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Hi All,
I bought a boot liner from UK Custom Covers a few weeks back, seems ok though a few ill fitting areas of the Boot in the D4 but after a very short time the bit that covers the lower load door has a very thin covering at the edge and has already ripped after taking a heavy 'ish' load from the boot.
I wrote to UK custom covers and they are just interested in flogging me a whole new load system and telling me that to replace the one small piece would cost as much as a new cover - basically i don't think they can be bothered to deal with a customer service issue or help out and i've definately been fobbed off...
SO....
I may well look to replace the whole cover, or just the load door, do any of you have experience with other manufacturers covers such as Hatchbag, or LR's own cover? - quality, durability, ease of use when splitting rear seats etc?
Any advice greatly appreciated.
Cheers,
Toby
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 22nd Mar 2016 12:43 pm |
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VVS210
Member Since: 05 Aug 2015
Location: Hampshire
Posts: 507
 
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Have used Hatchbag load liners since the late 1980's in everything from a 205GTi to a Freelander and always found them to be up to the job. Will be ordering one for the D4 in due course. D4 - Stornoway Grey
D2 V8 - Zambesi Silver (rust free JDM import 😎)
FL2 - Sd4 HSE
110 Td5 DCPU - Bonatti Grey - sold
FL2 Td4 - Zambesi Silver - sold
D2 Td5 - Epsom Green - sold
F1 Td4 - Giverney Green - sold
90 300 Tdi - White – sold BIG mistake should have kept it!
F1 Td4 - written off by a taxi!
D1 300 Tdi - written off by a Fiesta...
D1 200 Tdi - sold
90 Turbo Diesel - sold
Ser 2a SWB - sold and glad I 'got rid'
Ser 2 SWB - sold but wish I still had it!
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| 22nd Mar 2016 1:40 pm |
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Brian_DL13
Member Since: 25 Aug 2013
Location: Teesdale
Posts: 1418
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Have a look at Boot Buddy. It's slightly different - semi rigid - and IMO better than the flexible ones. Quality is good, though - as often seems the case these days - customer service is iffy.
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| 22nd Mar 2016 1:50 pm |
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Biffysun
Member Since: 09 Jul 2011
Location: Central
Posts: 1788
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Had a few different ones in different cars but by far the best so far is the Hatchbag, good fit and durable but a bit pricy, if you're going to have the car for a while then its worth the extra - plus you can always sell it on here later 
ps Surely if the one you bought has developed a fault after such a short time you will have some come back on the firm - assuming its normal use etc? 
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| 22nd Mar 2016 2:20 pm |
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TIBBLES
Member Since: 21 Dec 2014
Location: Woking, Surrey
Posts: 35
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Thanks All, Hatchbag and Bootbuddy will be getting a look for sure.
Its not that the Custom Covers one is 'Faulty' but rather the way it sits on the lower boot section, if you can imagine when you are pulling a heavy box from the boot, you pull it slightly over the edge of the lower door in order to get a good grip underneath - almost sliding it off and its this part of the cover that catches being quite thin. Subsequently i have ripped a small tear in mine - just annoying as i've only had it a few weeks.
The Disco as standard has quite a large plastic edge surrounding the boot door carpet i assume for this reason. I suggested they could make the lower door section with a wider edging bit, in addition to the velcro straps that are sewed to the main cover which loop round the headrest poles to hold it.
It says clearly on the instructions to undo these prior to pushing the seats forward - thats OK until your neighbour who doesn't know this puts the seats down and they rip off.... i also suggested that these tabs should velcro to the cover, that way if you accidentally put the seats forward they dont rip but just detach to be re-attached 
Naturally they offered no thanks for my suggestions and just wanted to flog me a new cover. Admittedly they offered a new whole system half price but i only need that one bit. Too much hassle to supply a small bit i suppose.
I shall do some research once this one fails in other places which i'm sure it will.....
Cheers all!
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| 22nd Mar 2016 4:52 pm |
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wiggs
Member Since: 03 Sep 2006
Location: Manchester
Posts: 14372
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hatchbag are the best by far G4 Gone ...but not forgotten
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| 22nd Mar 2016 5:07 pm |
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TIBBLES
Member Since: 21 Dec 2014
Location: Woking, Surrey
Posts: 35
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just spoke to Rachael at Hatchbag and they were delighted to sell me just a single component of their cover system - in my case, lower tailgate for £33 delivered.
9 day leadtime so will keep fingers crossed its good quality, once the rest of the cover fails as i'm sure it will then i'll order the rest from Hatchbag
Cheers!
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| 23rd Mar 2016 11:22 am |
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LT
Member Since: 31 Dec 2005
Location: South West
Posts: 23560
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Well my Hatchbag tailgate cover was bought in 2006. It's still going strong, although the hemmed edges have frayed so I covered them in tape. 2006 D3 HSE (Original & still the best)-GONE
2010 D4 HSE (A bit bling)-GONE
2014 D4 HSE (Almost too bling)-GONE
2015 D4 HSE (A heated what?)-GONE
2016 D4 Landmark (Written Off)-GONE
2016 D4 Landmark (Surely the last!) PD1881 rims-GONE
2017 FFRR SDV8 Autobiography (now semi-retired)
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| 23rd Mar 2016 1:41 pm |
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VVS210
Member Since: 05 Aug 2015
Location: Hampshire
Posts: 507
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The Hatchbag I bought for my Freelander in 2002 is going strong still after outliving the original car and putting up with all manner of loads from bales of hay through muddy wet spaniels, carcass boxes and various bits bought for or removed from the other green oval machines that have been in the fleet over the years. D4 - Stornoway Grey
D2 V8 - Zambesi Silver (rust free JDM import 😎)
FL2 - Sd4 HSE
110 Td5 DCPU - Bonatti Grey - sold
FL2 Td4 - Zambesi Silver - sold
D2 Td5 - Epsom Green - sold
F1 Td4 - Giverney Green - sold
90 300 Tdi - White – sold BIG mistake should have kept it!
F1 Td4 - written off by a taxi!
D1 300 Tdi - written off by a Fiesta...
D1 200 Tdi - sold
90 Turbo Diesel - sold
Ser 2a SWB - sold and glad I 'got rid'
Ser 2 SWB - sold but wish I still had it!
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| 23rd Mar 2016 4:24 pm |
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Ryan52
Member Since: 12 Jan 2016
Location: Preston
Posts: 8
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Both the hatchbag and the UK custom covers are very good products. Comparing them without considering price is not really fair as the hatchbag comes in at nearly double the price.
I have a uk Custom cover and I am happy with it, my bro has a hatchbag fitted in a allroad and I would say they are probably a superior product but again they should be at close to twice the price.
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| 26th Mar 2016 6:17 pm |
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dubbs
Member Since: 18 Apr 2012
Location: Gloucestershire
Posts: 3626
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Hatch bag - mine has been abused over 4 years and still going strong!! MY15 DIY Black Pack (Better than factory and half the price!)
Prospeed rock/tree sliders w/steps
HSE Winter wheels
TransK9 B24
Travall Cargo Guard
Hatchbag
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| 26th Mar 2016 8:33 pm |
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TIBBLES
Member Since: 21 Dec 2014
Location: Woking, Surrey
Posts: 35
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Thought I'd update here and Ryan52, totally agree in as much as I think they are both good and that is reflected in the ukcustom covers one being half the cost - my main issue was their customer service to a returning customer was poor in my experience. It was my fault it tore, just wanted to buy a new bit and they weren't interested really.
The hatchback is undoubtedly a stronger and better made product and yes twice the cost but then I forked out good money on the car so wouldn't have an issue spending good money on a decent boot liner too - again, my issue is I clearly didn't research enough before hand or come and ask you lovely people first.
So all in all its sorted and I'm a happy boy again!
Cheers to all that replied.
Toby
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| 7th Apr 2016 11:21 pm |
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TIBBLES
Member Since: 21 Dec 2014
Location: Woking, Surrey
Posts: 35
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Thought I'd update here and Ryan52, totally agree in as much as I think they are both good and that is reflected in the ukcustom covers one being half the cost - my main issue was their customer service to a returning customer was poor in my experience. It was my fault it tore, just wanted to buy a new bit and they weren't interested really.
The hatchback is undoubtedly a stronger and better made product and yes twice the cost but then I forked out good money on the car so wouldn't have an issue spending good money on a decent boot liner too - again, my issue is I clearly didn't research enough before hand or come and ask you lovely people first.
So all in all its sorted and I'm a happy boy again!
Cheers to all that replied.
Toby
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| 7th Apr 2016 11:22 pm |
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tonigmr2
Member Since: 07 Jun 2011
Location: Herts
Posts: 277
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Chaps, on the Hatchbag, how do the rear window sill flaps fix on? Are they secure?
Thinking of trying one out, the LR load protector I've had for a few years is a bit worse for wear... *now enjoying* D5 Namib Orange HSE 68
Disco4 Kaikoura Stone HSE 16
Disco4 Nara Bronze HSE 11
Disco4 Nara Bronze XS 10
Disco3 Rimini Red HSE 07
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| 12th Apr 2016 1:12 pm |
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Discogaz
Member Since: 17 Mar 2014
Location: Bracknell
Posts: 1399
 
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Here's something I found recently.
I bought a boot liner off a member here and have yet to fit it but had a load to go to the tip and
as I had a builders Hippo 1 ton / 1 cubic yard bag in the garage, thought I'd give that a try and it's a perfect fit for for the back of a D3/4.
Almost 3 feet high so protects the sides and for £18, well worth a go.
Available in most DIY stores.
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| 12th Apr 2016 5:22 pm |
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