jake wrote:

New car finally arrived at dealers after delay with delivery from factory of 2 weeks. We were originally advised vehicle would be delivered 2 weeks earlier than scheduled at point of sale, dealer was keen for us to collect on 31-10-15 (end of month sales target!!)
The car was due for delivery on Wednesday 28-10-15 but did not arrive then advised would be Friday 30-10-15 again car was not delivered by LR to dealer no reason was given. After chasing calls to dealer to try and establish what had happened (had it fallen off lorry and was in body shop) I was advised that LR quality control had pulled the car from loading line.
Meeting last week 5-10-15 with dealers general manager he advised that new quality control procedures are in place at plant and vehicles are held and sent back to factory to resolve issues rather than send out to dealers. Middle of this week advised car will be delivered on Friday 13-11-15 with collection on Saturday time TBC, no contact from dealer to confirm collection time for Saturday after several chasing calls to dealer, eventually manage to contact dealership general manager again. He advises that the car has computer/engine management fault code and that was the reason LR held back but they have not fixed. He then confirms that he instructed LR to deliver vehicle to them and they will resolve might be just update/patch fix to cars computer. The car now won't be ready for collection today but will call me over the weekend to confirm collection date.


Ok I am now getting paranoid if LR factory could not resolve within the 2 weeks they withheld vehicle from delivery and left with dealer to sort out. Should I reject vehicle?? Anyones thoughts? its a lot of money to pay out and then find I have ongoing issues with faults.