Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26701
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I would not be happy with this. ME should not have sent you to a garage incapable of repairing the vehicle. I’d be livid!
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 16th Feb 2018 12:23 am |
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sarumlight
Member Since: 07 Nov 2008
Location: Off the Plain
Posts: 1590
 
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I assume that as a warranty is insurance, you can complain to the financial ombudsman. You need to write a complaint to the warranty company first and give them eight weeks to deal with it reasonably.
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| 16th Feb 2018 1:39 am |
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Villager
Member Since: 05 Jan 2018
Location: Southampton
Posts: 101
 
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Am I being unreasonable to expect ME to refund all the money they've charged me so far in relation to this?
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| 17th Feb 2018 11:45 pm |
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Robert SausageTrousers
Member Since: 09 Aug 2015
Location: Cornwall
Posts: 466
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Have you contacted the dealer you bought the car from? 6 weeks is a really short amount of time to own a car before being faced with an issue like this, you'd like to think that any reputable and honourable dealer would want to assist.
It's a shame it didn't happen within 30 days of the purchase as you would have had the right to reject the car, which would be the best result IMO.
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| 19th Feb 2018 9:56 am |
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