hids4u
Member Since: 12 Apr 2009
Location: Leeds
Posts: 1155
  
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well after a few weeks of giving me a bit of a run around warranty direct did pay my claim.
they tried to accuse me of driving all the way to Poland with my broken car with the bits in the back, so I could have the pleasure of getting it repaired by a Polish garage that spoke no english - but a few emails and copies of invoices for the courier (thanks Nick) straightened that nonsense out
Then they tried to tell me i had to pay another 50 pounds as i exceeded my mileage allowance, they couldn't convert km to miles bless em. I helped and that was sorted by a very nice lady in the customer services department with her confirming i hadn't exceeded my allowance
They finally settled this week.
So overall would say I could recommend them and will consider them on my new car
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 28th Oct 2012 6:42 pm |
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DSL
Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
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What went wrong on the car?
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| 28th Oct 2012 6:49 pm |
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hids4u
Member Since: 12 Apr 2009
Location: Leeds
Posts: 1155
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lower steering column went stiff
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| 28th Oct 2012 7:25 pm |
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DSL
Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73079
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| 28th Oct 2012 7:25 pm |
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DigitalJunior
Member Since: 22 Nov 2008
Location: Cumbria
Posts: 4401
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hids4u wrote:lower steering column went stiff
I am the only one that thought that sounded rude  SOLD - 23my Range Rover Sport D300 Dynamic SE
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| 28th Oct 2012 7:48 pm |
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The Transformer
Member Since: 22 Jan 2010
Location: Leicestershire
Posts: 1791
  
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No you are not
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| 28th Oct 2012 7:51 pm |
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