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Approved and then there is Land Rover Approved
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Bell206Driver
 


Member Since: 26 Feb 2009
Location: Chester
Posts: 13

United Kingdom 
Approved and then there is Land Rover Approved

After purchasing my 2006 Disco 3 from Stratstone Wolverhampton I thought I was safe with my 12 month warranty should anything go wrong.

Having had a run of minor failures I decided to use the power of the warranty!

What I expected to be a quick phone call was even quicker when the salesman told me 'you get 3 months only' and its finished so tough luck.

I had an equally quick conversation with Land Rover who told me that yes they have a Land Rover website with the Land Rover logo and they do sell Land Rovers but they are only an Approved Service Centre and so their sales are not covered by Land Rover's warranty.

Next time I will check the small print (though it didn't mention warranty) and ask the question only it won't be to Stratstone Landrover!


Anyone else had a similar experience?
  
Post #79507610th May 2011 3:57 pm
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DrLex
 


Member Since: 15 Jul 2005
Location: Ciderspace [Oi be in Zummerset]
Posts: 4863

Iceland 

It's sharp practice and probably actionable - read here and then contact your local TSO if you think it's something you want to take further.

I've read an argument that Stratstones do it so that they can price the cars lower, but aren't taking pains to point out the difference. Someone on rrsport had a similar issue - may be worth a search?
 Time flies like an arrow; fruit flies like a banana

Member of Club Med Sucks 


Last edited by DrLex on 10th May 2011 6:26 pm. Edited 1 time in total 
Post #79513210th May 2011 6:25 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73134

Ukraine 

Welcome to the world of buying from Ratstones!
   
Post #79513310th May 2011 6:26 pm
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ebygum32
 


Member Since: 03 Oct 2010
Location: yorkshire - London
Posts: 1590

2012 Discovery 4 3.0 SDV6 XS Auto Fuji WhiteDiscovery 4

You get 6 months select warranty if your vehicle is over 3 years old or 45000 miles, if under it is 12 months approved warranty, check our landrover approved website it quotes all info Inc MOT info
  
Post #79528411th May 2011 6:59 am
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anglefire
 


Member Since: 09 Mar 2010
Location: In the Club House
Posts: 4180

England 

When I bought mine from Stratstones, I was aware of it having a 3month warranty - which did surprise me a little as I too thought it was on the Approved LR list - but whatever, I did upgrade to an additional 12months anyway.

Glad I did as it's had a load of stuff done to it - probably 2 or 3k worth. Bearings all round, bushes all round, EPB, EGR (x2) MAP Sensor and more to come as they still haven't sorted my ESF Big Cry

But very bad form that you weren't told about it.
 Mark.
2006, D3 SE Auto - gone but not forgotten.
2014 BMW 530d M Sport Tourer.
1977 Triumph Spitfire 1500

_________________________________________________
Disco Picture Website Here 
 
Post #79529611th May 2011 7:40 am
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73134

Ukraine 

af I feel your pain!! Mine seems to be sorted, even to the point SWMBO is happy driving it again. Not that she had much choice lately as her car was in the bodyshop for a week after some dozzy moo (not the member here) crashed into it! Has the turbo been changed? I know I've asked that & you've answered but I can't remember & CBAed trawling back through. Whistle
   
Post #79529911th May 2011 7:48 am
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Bell206Driver
 


Member Since: 26 Feb 2009
Location: Chester
Posts: 13

United Kingdom 
Thanks Guys

Thanks to all for your comments!

Tis my 2nd disco and am happy with them.

Just won't be using 'RATSTONES' again.

Bell
  
Post #79563011th May 2011 10:13 pm
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DrLex
 


Member Since: 15 Jul 2005
Location: Ciderspace [Oi be in Zummerset]
Posts: 4863

Iceland 

You're welcome (& also polite - the common reference appears to be "Shitstones"...)
 Time flies like an arrow; fruit flies like a banana

Member of Club Med Sucks 
 
Post #79568412th May 2011 7:58 am
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