Member Since: 13 Nov 2008
Location: Essex
Posts: 169
Extended warranties - what's best?
Hi there
My Disco3 with 21,000 miles on the clock is three years old this coming January and therefore will be out of warranty. Has anyone used Land Rover's own extended warranty, or select extended warranty, WarrantyDirect (seem to be almost the same price as Land Rover), or any other warranty company? Any information on experience, rejected claims etc. or general incompetence would be appreciated.
Many thanks
Barry C-All
1st Nov 2010 10:36 am
CMG
Member Since: 12 Jul 2010
Location: USA
Posts: 956
Not sure if you have this in the UK, but Ford ESP seems to be the deal here.17 Discovery 5 HSE Si6, Fuji White on brown | 07 LR3 SE 4.4 Java Black on Alpaca
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1st Nov 2010 11:03 am
bigdave Site Sponsor
Member Since: 04 Jul 2008
Location: Cornwall
Posts: 9872
I had LR own extended warranty.
We called it Andrex.
Very expensive Andrex!
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Member Since: 27 Feb 2010
Location: Surrey
Posts: 2692
I have no ext warranty ,have looked around but not signed up with anyone yet,warranty direct are doing my head in!!! Keep ringing EVERY day,so not sure at mo who's best!
1st Nov 2010 5:50 pm
bambi
Member Since: 10 Apr 2009
Location: south yorkshire
Posts: 2059
have a look at rac warranty, seems ok. and a lot cheaper than andrex
2nd Nov 2010 6:13 pm
jum649
Member Since: 21 Feb 2010
Location: Herefordshire
Posts: 331
Just cancelled my warranty direct - they were trying to make me jump through hoops for a reasonable claim. They are now questioning my fully stamped Land Rover main agent service history, and the final straw of trying to reject a claim for a RECON brake caliper when seals went on the old one.
TFC will sort out the steering and brakes on Friday and WARRANTY DIRECT can put it where there ain't no sun!
I know some have had good experiences with them, but to my mind part of the point is to try and remove stress and hassle. Now that I have cancelled it I may be a bit out of pocket but I'm far more relaxed and comfortable with the whole thing, and I still love my car!
2nd Nov 2010 6:58 pm
joyceslaw
Member Since: 01 Mar 2009
Location: Achill Island
Posts: 221
Warranty Direct
Just put in a claim and awaiting payment for 2 track rod ends.... Seemed fairly straight foward. Will let you know when the cheque arrives (you pay for the repair and then claim it back).
Also....
The cover was for 15k miles annually, realised that I was going to be over that well before the year ended, contacted them and for an additional £15 they doubled my permitable annual mileage to 30K.
2nd Nov 2010 8:17 pm
Spikey
Member Since: 27 Feb 2009
Location: Leeds
Posts: 66
I'm in a similar sitation with my 3 year LR warranty up in early December. My dealer has quoted £880 with LR Assistance included and £760 without for another year, both payable over 10 months if I want to.
I also have a quote from WarrantyDirect for £535 but that includes all sorts of excesses and stuff. I gather that others manage to haggle for lots of extras, but I think they should just offer the product for a price, life's too short.. I also seem to read lots on this forum about problems getting WD to pay up. What are members experiences of the LR extended warranty? It may be worth another £200 if they pay up without arguing.
Alternatively, I recon £50 or £70 per month into a piggybank somewhere would quite quickly add up to a reasonable rainy day repair fund...I've had almost nothing go wrong for the past 2 years, so it does seem alot of money to me.
Any thoughts?
3rd Nov 2010 11:35 am
pete57
Member Since: 05 Oct 2005
Location: Nottingham UK
Posts: 106
Quote:
Alternatively, I recon £50 or £70 per month into a piggybank somewhere would quite quickly add up to a reasonable rainy day repair fund...I've had almost nothing go wrong for the past 2 years, so it does seem alot of money to me.
I too am just out of warranty (5months) and have been looking around. It appears that the 'fair wear and tear' clause is the insurance companies cop out.
I have now decided to put £60 a month aside in my D3 piggybank and take the risk.D3 Buckingham Blue SE Auto
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3rd Nov 2010 1:11 pm
Barry C-All
Member Since: 13 Nov 2008
Location: Essex
Posts: 169
Hi there,
I do not seem to be any further forward yet in determining whose warranty, if any, to purcahse. It seems WD have various levels of cover, the top one includes wear and tear, i.e. track rod ends (not brake pads etc), and the online quote seems more expensive than Land Rover, which was £880 including road side assistance.
Has anyone actually had and claimed on the Land Rover extended Warranty, and does it operate almost the same as when the car is less than three years old? Has anyone experienced any other warranty companies that could be worth approaching?
Regards
Barry C-All
7th Nov 2010 1:28 am
crazy henry
Member Since: 07 Jun 2009
Location: North Yorkshire
Posts: 5
Hi Barry.
My D3 had a year's LR extended when I bought it from my local main stealer and I've had no problems claiming for door latches (3) and tailgate latch plus middle-speed CAN and even duff PTI unit! I do have a pretty good working relationship with them so that may help if they're having to push a claim?
I'm in the same boat as you as my L-R EW expires imminently. However, looking at the posts re WD, I'm leaning towrads the L-R one.
CH
7th Nov 2010 4:46 pm
joyceslaw
Member Since: 01 Mar 2009
Location: Achill Island
Posts: 221
Sorry for the delay, got a cheque from WD after about 10 days, I got all the money back except the cost of the tracking and the £50 excess.
Would recommend them.
RJ
16th Nov 2010 10:28 pm
Barry C-All
Member Since: 13 Nov 2008
Location: Essex
Posts: 169
I have an AA warranty gold with my 2005 hse which was recommended to me by our local independent LR garage, it cost £440.00 a year and have claimed on it twice, once for a compressor and once for a suspension air bag. I just paid a £50.00 excess to my garage and they claimed the costs from the AA. Car has now done 73 k miles and although we have claimed twice they have just sent me the renewal for next year with the same premium as last year.
21st Nov 2010 8:41 pm
Andrew Hebron
Member Since: 16 Jan 2009
Location: Teddington
Posts: 501
Anyone had any experience of UVW (UsedVehicleWarranty.co.uk)? I have a quote including:
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