| Home · FAQ · New Posts · My Posts · PMs · Search · Members · Members Map · Groups · Profile · Donate ·
Log In
|
- You are currently viewing DISCO3.CO.UK as a guest - Register to take part or Log In
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
  
|
| Duckworths, Market Rasen, North Lincs |
|
Superb service yet again from Duckworths.
Dropped the car off, to be taken on a test drive with one of their mechanics to work through the faults I was having and to discuss them. The guy was clearly hugely knowledgeable, and it was great to have a chat about the various faults and to have a bit of the background explained to me. How many other dealerships in the country have a mechanics who are such LR fans - this guy did up Series Landys in his spare time!?
Work was diagnosed as failed air compressor, worn front and rear ARB bushes, worn centre and outer track rods and failed bottom ball joints (with the exception of the compressor - very harsh suspension, weird feelings through steering wheel, odd noises etc).
Got a loan car for the duration of the work which was great as it minimised any inconvenience for me. Nothing is too much trouble for Karl and George in reception who updated me at various stages of the work and explained the various options to me.
In addition they handled all the work with the warranty company and getting various bits authorised which I think was a fair amount of extra work (will feed back on this under a separate thread).
The car feels superb now it's back. Very smooth and quiet and the steering is now very sharp.
Still very highly recommended, especially for those North of the Humber. It's a 70-80 mile round for me and it's worth every mile. Makes a huge difference in ownership with the backup of a decent dealer.
Fantastic staff and perfect service.
John 2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
|
 25th May 2010 10:49 am |
|
|
748scratcher
Member Since: 19 May 2008
Location: Brough
Posts: 214
|
Totally agree with you on the standard of service and knowledge , well worth the bridge toll and the drive , can't fault their workmanship or dedication to customer service, 
|
| 25th May 2010 11:54 am |
|
|
John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
|
2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
|
| 25th May 2010 11:59 am |
|
|
Archeci
Member Since: 17 Jul 2009
Location: East Yorkshire
Posts: 558
 
|
I must say I have to agree. Booked in today for service and MOT, drove down after work first thing this morning, provided with the loan D3 for the day, car ready for 5pm and given a good wash!
I had a couple of issues the last time the car was with them, but they have honestly raised their game this time, would definitely recommend them. A good hours drive from Hull but well worth the extra effort.
Karl is really good to deal with!
Lee Tonga Green TDV6 S
Remember laughing or smiling confuses the management.
|
| 7th Jun 2010 7:35 pm |
|
|
|
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
|
|
DISCO3.CO.UK Copyright © 2004-2024 Futuranet Ltd & Martin Lewis
|
|
DISCO3.CO.UK is independent and not affiliated to Land Rover.
