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Alternator Failure/no Parts Available
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Stevie D
 


Member Since: 10 Sep 2009
Location: Bishops Stortford
Posts: 276

England 2013 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4
Alternator Failure/no Parts Available

Battery Indicator came on last week. Called dealer told to bring D3 (55plate) in next day. Driving back from Cambridge to Bishops Stortford late last Wednesday night and electrics started to fail/dash board went black/headlights started to fail intermittently - then everything went down. Fortunately I was on hard shoulder and had to stop as had zero vision. Nothing worked on car, even passenger door wouldn't open without electrics. Pick up truck had to use battery booster to get D3 into neutral and disengage handbreak.

Car arrived at dealer Thursday AM last week, still not fixed as no alternators available - hoping!! to get one this week!!

Two issues:
1. Without electrics D3 won't do anything/open doors/boot etc - could be a problem in an accident?
2. Land Rover have no Alternators, they are hoping to pull one from the production line this week!!

Anyone had similar issues?
  
Post #51994214th Sep 2009 7:44 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

Yep ...week before last ...new alternator fitted within a day. Push Thumbs Up

The "restraints control module" always reserves enough power for critical emergency systems eg doors and airbags ...even if you battery is as dead as..... but it doesn't activate unless it has determined an emergency event is in progress.

Note for others though ...when the red battery light comes on ...don't drive ...you won't last more than around 20 miles. Thumbs Up
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #51995514th Sep 2009 8:03 pm
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JF Lux
 


Member Since: 08 Sep 2007
Location: A little country in Europe
Posts: 3522

Luxembourg 2008 Discovery 3 TDV6 HSE Auto Java BlackDiscovery 3

DG wrote:
Yep ...week before last ...new alternator fitted within a day.


DG - on the 09 D3 Question Shocked
 The next American ex-pat that calls it a "truck" is going to find out what 2.7 tons feels like on their foot...

Club "yes, I too have had the EGR's replaced..."
Club "yes, I too have had the compressor replaced..."
Club "yes, I too once had the car at the dealer for a couple of weeks nearly 4 weeks over 4 weeks...5 weeks"
Club "yes, I too have had EPB failure..."
Club "yes, I too get mysterious bings and bongs..." 
 
Post #51996014th Sep 2009 8:11 pm
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DG
Site Moderator 


Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50978

Wales 

Yes ....I did expose it to extremely harsh working conditions though Whistle Embarassed
 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021  
Post #51996614th Sep 2009 8:15 pm
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Stevie D
 


Member Since: 10 Sep 2009
Location: Bishops Stortford
Posts: 276

England 2013 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4

I have been pushing garage, but still no definate date for new alternator. Are spare parts a general concern or am I just unlucky?
  
Post #51997714th Sep 2009 8:27 pm
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philhunt
 


Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761

United Kingdom 2005 Discovery 3 TDV6 SE Manual Zambezi SilverDiscovery 3

Maybe TLO (The Large One) can advise you on this if he sees the post.

You don't have enough posts to be able to pm him but you may be able to email him from the link in his profile
 Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD

 
 
Post #52032015th Sep 2009 3:40 pm
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The Large One
 


Member Since: 20 Apr 2007
Location: Down the polytunnel
Posts: 6143

England 2009 Discovery 3 TDV6 XS Auto Stornoway GreyDiscovery 3

Stevie D

just had a chat witht he factory and the service exchange unit i presume your garage has on order is on backorder and by the looks of it will be like it for some time

There is however new stock (YLE500400) available and there is no reason why you dealer couldn't chase an urgent upgrade through the critical order process to get a new one sent to you in lieu of service exchange not being available.
Normally only takes a couple days but you need your dealer on your side to do it for you.
Call your dealer and ask them if they have "critical upgraded" the altenator and ask them if they have requested "New in Lieu"

Nick
 TLO has left the building.......
I no longer work for a Landrover Dealer


My little chilli sauce business http://www.thechillees.co.uk
if you would like to order anything just give me a shout 
 
Post #52033715th Sep 2009 4:10 pm
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philhunt
 


Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761

United Kingdom 2005 Discovery 3 TDV6 SE Manual Zambezi SilverDiscovery 3

Thumbs Up That comprehensive reply has to be worth a decent bottle of malt Nick!
 Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD

 
 
Post #52035415th Sep 2009 4:37 pm
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Stevie D
 


Member Since: 10 Sep 2009
Location: Bishops Stortford
Posts: 276

England 2013 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4

Thanks for the advise. Car returned today with new alternator - sourced thro' critical parts. Still been off the road for 5/6 days which is hardly very clever. Fortunately cost covered by extended warranty which ran out today!!
Let's hope there's no more problems. And LR get their parts system sorted out.
  
Post #52049615th Sep 2009 8:40 pm
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philhunt
 


Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761

United Kingdom 2005 Discovery 3 TDV6 SE Manual Zambezi SilverDiscovery 3

You'll now be taking out a Tesco Warranty then.
 Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD

 
 
Post #52050615th Sep 2009 8:54 pm
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Stevie D
 


Member Since: 10 Sep 2009
Location: Bishops Stortford
Posts: 276

England 2013 Discovery 4 3.0 SDV6 XS Auto Santorini BlackDiscovery 4

Already have done!!
  
Post #52311421st Sep 2009 9:57 pm
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philhunt
 


Member Since: 16 Sep 2007
Location: MI5 not 9 to 5
Posts: 1761

United Kingdom 2005 Discovery 3 TDV6 SE Manual Zambezi SilverDiscovery 3

Thumbs Up Smart move!
 Clubs Mantec, Tasmods, LEDS, AT2s on 18s, Maxxis Bighorns on 17s, Remote FBH, BAS. ReMap, BSS., RLD Personalised SWP., Safari Snorkel, Faultmate, Three Musketeers & MUD

 
 
Post #52311821st Sep 2009 10:09 pm
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slipware
 


Member Since: 27 Dec 2006
Location: The end of the world...
Posts: 211

England 2007 Discovery 3 TDV6 SE Manual Unknown ColourDiscovery 3

Stevie D wrote:
I have been pushing garage, but still no definate date for new alternator. Are spare parts a general concern or am I just unlucky?


EVERY time I've had trouble with mine, Stratstones have never had parts, always on back order! It was waiting weeks for diff a while back. It has, without doubt, put me off renewing my Discovery for any othr Land Rover! It's time they got their act together regarding spares and repair!
 If you never try, you'll never know...  
Post #52320922nd Sep 2009 7:58 am
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Bushwanderer
 


Member Since: 27 Nov 2007
Location: Northern Rivers, NSW, Australia
Posts: 2050

Australia 2005 Discovery 3 TDV6 S Manual Buckingham BlueDiscovery 3

Not an LR problem alone. Many parts suppliers to vehicle manufacturers went to the wall during the GFC. It takes time to organise new suppliers.

Best Wishes,
Peter
 The Bearded Dragon  
Post #52384023rd Sep 2009 6:55 am
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slipware
 


Member Since: 27 Dec 2006
Location: The end of the world...
Posts: 211

England 2007 Discovery 3 TDV6 SE Manual Unknown ColourDiscovery 3

Not for three years though. I had trouble getting mine repaired from day one, and the factory nearly on the doorstep! Sorry, I will never see how they can selll a car, then tell you in weeks that spare parts aren't available, and they can't give any idea as to when the car will be fixed. You don't pay so much money not to have a working vehicle! No, I'll never buy another Land Rover, as much as I love the one I have.
 If you never try, you'll never know...  
Post #52510425th Sep 2009 7:27 am
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