DaveVX
Member Since: 15 Oct 2008
Location: Hampshire
Posts: 867
  
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| Metalic rattle from rear end + Land Rover assist. |
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Developed a horrible rattle from the rear end.
Call to LR assist 20 mins later they arrive (top work)
Quick test drive.... possible driveshaft problem???
Car now with dealer.
Slight problem with arranging a loan car but eventually sorted out. (thanks to Pete from LR assist and the guys from Croydon) Pete in the mean time took customer service to a new leval, he picked my mum up got her to the hospital ferried me about whilst waiting for the loan disco, top bloke.
Then the dealer rings cant replicate the fault!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  
Back to the dealer,,, test drive it with them....nothing ....then.........YES it makes the horrible noise 
So its with them for diagnosis.
I would like to thank LR assist for the splendid help today.........anyone know their email address????
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 28th Oct 2008 4:54 pm |
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TSR2
Member Since: 22 Jul 2008
Location: North Lincolnshire
Posts: 1104
 
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Sorry to hear about your problem DaveVX but good to know that LRA are on the ball should they be needed. 
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| 28th Oct 2008 4:57 pm |
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dukes
Member Since: 15 Oct 2007
Location: suburbia
Posts: 102
 
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you got very good service. "diff" !? and she was like no way and I was like, way
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| 28th Oct 2008 6:03 pm |
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90BHP
Member Since: 18 Oct 2006
Location: Half way along the road on the right
Posts: 3706
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Somebody Like:
Anthony Bradbury, Marketing Director
Banbury Rd, Gaydon, Warwick, CV35 0RG
Marketing people always like a good story and are more likely to pass it on with fair praise than any other department "To finish first, one first has to finish ...."
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| 28th Oct 2008 7:39 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26772
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Sad to hear it let you down so soon. Hopefully it will be sorted PDQ.
BTW, I once had a real horrible mettalic clattering from under the back, it turned out to be the heatshield from the exhaust had come loose and was rubbing on the propshaft. I was convinced it was the diff for at least 10 minutes
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| 28th Oct 2008 10:53 pm |
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DaveVX
Member Since: 15 Oct 2008
Location: Hampshire
Posts: 867
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Gareth that was my thought, heatshield, but LR assist seem to think differently
It sounds like a thin bit of metal knocking on a moving bit of metal if you get what Im saying.
When I find out Ill let you all know.
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| 29th Oct 2008 7:44 am |
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countrywide
Member Since: 16 Sep 2007
Location: UK
Posts: 6019
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Have to say that both experiences I have had with LRA have been fantastic (both minor issue's to be fair to the car), the guy in the Hampshire area (which is the only experience I have) is very friendly and knows a lot about the D3's as well.
Last edited by countrywide on 29th Oct 2008 10:30 am. Edited 1 time in total
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| 29th Oct 2008 7:58 am |
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SPOTTER
Member Since: 06 Dec 2006
Location: Adrift........
Posts: 3095
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If it is the same Pete...top bloke..isn't he NoDo$h end of an era ....... maybe a Defender when it appears.......
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| 29th Oct 2008 8:48 am |
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DaveVX
Member Since: 15 Oct 2008
Location: Hampshire
Posts: 867
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propshaft is on order and hopefully will sort this out....should be here Thursday
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| 29th Oct 2008 4:53 pm |
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DaveVX
Member Since: 15 Oct 2008
Location: Hampshire
Posts: 867
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propshaft replaced today...and some other rattly bit on the hand brake.
Window tints to be done Friday.
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| 30th Oct 2008 8:50 pm |
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jkp
Member Since: 16 Sep 2005
Location: Living among Bawbags
Posts: 4528
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Sounds like it is getting sorted.
LRA is a top service. I've called them a few times over the last three years and they are always here within 20 minutes. My local LRA tech lives less than 5 miles away.
Compare that to Renault assist. The wifes scenic has developed a fault with the heater blower, happened two weeks ago. Called Renault, they punt me onto Renault assist, they refuse to come out and have to book the car into the dealers. First appointment 4th of November, 3 weeks without a means of heating or clearing the front screen. Shocking. No matter how much I jumped up and down, they are not interested.
LRA service
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| 30th Oct 2008 9:04 pm |
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Gareth
Site Moderator
Member Since: 07 Dec 2004
Location: Bramhall
Posts: 26772
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Propshaft Not heard of one of those getting changed before. Well, not reported on the forum anyway. Dealers may know more?
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| 31st Oct 2008 12:33 am |
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DaveVX
Member Since: 15 Oct 2008
Location: Hampshire
Posts: 867
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Pete from LR assist was quite sure when he heard the noise what it was..in fact it took him about 200 yards ...maybe he has seen a few? does he appear on here?
I asked the dealer if it was a common fault they dont reacall changing one before.
It was a very distinctive noise.
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| 31st Oct 2008 7:46 am |
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simon
Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296
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Dave, was it a very slight metal on metal rubbing noise that dies not change in pitch and is drowned out by road noise at around 30-40 MPH ??
Or did it start like that and then progress to the louder rattle you mentioned ?
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| 24th Dec 2008 12:16 pm |
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TazDaz
Member Since: 07 May 2007
Location: South East Essex
Posts: 2858
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| Re: Metalic rattle from rear end + Land Rover assist. |
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DaveVX wrote:I would like to thank LR assist for the splendid help today.........anyone know their email address????
Some time after I called out LRA I received a Q&A sheet in the post - no doubt you'll get one of those upon which you can comment on their service
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| 24th Dec 2008 1:08 pm |
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