Harlequin
Member Since: 29 Mar 2007
Location: Hornsea, East Yorkshire
Posts: 231
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Last Thursday, I was driving down the A63 dual carriageway into Hull when a bit of plywood was thrown up in front of me by the wind. Wasn't too bothered - thought it would just hit the Mantec plate and bounce off - but when I got back to the office saw that the plastic surrund for the n/s foglamp had disappeared! No other damage whatsoever.
Anyway, rang local dealer - I won't embarrass them but their name rhymes with Pratstone. Was told it would take five days to get one and then I would have to have it painted by a 'body shop' because they either came in primer or some natural colour ("to save us having to keep lots of different colours in stock, you understand"). I pointed out I couldn't understand why, since until MY2008, most bumpers were black, that I couldn't have a black one - but it wasn't as easy as that.
Since, the next day we were due to have a weekend break at our favourite hotel on the side of Windermere, I rang Lakeland. John in parts - totally different - "don't have one in stock but I am sure I can get one for tomorrow - give me a ring before you set off".
Sure enough, when I rang on Friday morning, John had it and I picked it up on Saturday - and what's more it must be the cheapest spare part on a Disco at just over £3!!  Many thanks John - most impressed.
How is it that some dealers - Lakeland - Westover and Duckworths go out of their way to help and yet, some others are an utter and complete waste of space?  I was taught to be cautious.
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 25th Nov 2008 3:59 pm |
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Slimer
Site Moderator
Member Since: 06 Jan 2005
Location: Last Exit to Nowhere
Posts: 16295
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I think a you left one exceptionally helpful dealer off that list   The End
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| 25th Nov 2008 4:18 pm |
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John C
Member Since: 28 Aug 2007
Location: East Yorkshire
Posts: 3292
 
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Harlequin wrote:Last Thursday, I was driving down the A63 dual carriageway into Hull...
...Anyway, rang local dealer...
Glad you got it sorted  2020 SDV6 D5 HSE, Carpathian Grey +
2022 Tesla Model Y LR... almost Carpathian Grey
Previously : 2005 TDV6 SE Auto, Cairns Blue (288K) - ours for 16 years
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| 25th Nov 2008 4:46 pm |
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camelrock
Member Since: 11 Oct 2008
Location: north yorkshire
Posts: 446
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I used to be a tech at that east yorkshire dealership when it was a family run garage. Started on the slippery slope when C. D. Bramell took over around 2001. I left about a year after that, closely followed by the rest of the workshop !!!
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| 25th Nov 2008 10:23 pm |
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Harlequin
Member Since: 29 Mar 2007
Location: Hornsea, East Yorkshire
Posts: 231
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Slimer wrote:I think a you left one exceptionally helpful dealer off that list
Wasn't meant to be a definitive list of ALL good dealers - just those I had experience of I was taught to be cautious.
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| 26th Nov 2008 3:56 pm |
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