SJR
Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030
  
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Just want to say big thanks to Guy Salmon Sheffield.  (expecially Alex in Service dept.)
Bluetooth phone unit developed a fault last week, they took it in within days and diagnosed a faulty phone ECU. they also did the winter check of fluids for £10 (OK it's basic but i did not have the time and it was only a tenner).
Took the car in this morning to have replacement phone ECU fitted, start to finish only half an hour, whilst i watched their TV  .
As an added bonus I now have phonebook over bluetooth as well 8)
No hassle, no trouble, just very good customer service. I believe that every human has a finite number of heart-beats. I don't intend to waste any of mine running around doing exercises.
Buzz Aldrin (1930 -
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 11th Nov 2008 11:56 am |
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DiscoDad
Member Since: 06 Nov 2006
Location: Beautiful Teesdale
Posts: 3004
  
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That's good to hear.
My past experiences with GS Sheffield (Sales) has been very poor to say the least!
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| 11th Nov 2008 12:31 pm |
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kevin-t
Member Since: 12 Nov 2007
Location: sheffield
Posts: 682
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DiscoDad wrote:That's good to hear.
My past experiences with GS Sheffield (Sales)+ service) has been very poor to say the least!
Ditto
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| 11th Nov 2008 1:09 pm |
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SJR
Member Since: 09 Aug 2006
Location: East Manchester
Posts: 4030
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When i bought my D3 from them a couple of years ago, the sales staff were in my opinion very helpful and sorted me out with a very good deal.
I have noticed that in the last 12 months or so, there seems to be a different feel to the showroom/sales side of things, less keen to talk properly to actual or prospective customers. The guy who i dealt with is no longer there, and the newer sales staff seem to think they are doing you a favour by allowing you to even look at the cars 
The service side of things at present are good for me, and as i don't anticipating changing soon the sales side is not a major concern to me - YET  I believe that every human has a finite number of heart-beats. I don't intend to waste any of mine running around doing exercises.
Buzz Aldrin (1930 -
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| 11th Nov 2008 1:18 pm |
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ukdavvy
Member Since: 08 Aug 2008
Location: Sheffield
Posts: 37
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Sales here are awful in my experience
I also note they have just started to close on Sundays
Sign of the times?
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| 13th Nov 2008 12:13 am |
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