Boblyn
Member Since: 22 Oct 2016
Location: Southport
Posts: 6
  
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Gorilla63 wrote:Nasher wrote:Gorilla63 wrote:Could i ask where your car is? What garage?
It's currently sat in my works car park, which is absolutely no use to you as I'm assuming you've quoted the wrong post with your question. 
My apologies. was working a phone... fat fingers, wrong quote button.
Sorry Gorilla63 for only just getting back, for near the past three months it has been sat outside at the back of the workshops of Kentdale Landrover in Kendal. After you getting a new engine from LR stock I wrote to the garage and as I didn't have either the Service Managers or Dealer Principals details I sent an email to my only contact there and requested my email be forwarded on to them asking why you, not named, could obtain an engine and mine is still sat there waiting, silently rusting and slowly seizing up but as I write this nobody has replied or contacted me. I have even contacted the Landrover Customer Support Centre but what a waste of time they are, I don't know why they bother as all you get is "you will have to contact your dealer" - I thought that was what they were there for - to sort out problems the dealer can't. As I said they are bloody useless and don't want to know, typical JLR. I'm beginning to get quite angry about this situation now.
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 9th Jul 2024 6:52 pm |
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stephenw46
Member Since: 22 Jun 2011
Location: West Midlands
Posts: 1216
 
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I was just reading through your post , I also have LR extended warranty and my D4 recently went into the dealership I informed them that I needed a car that would have a tow bar and capable of towing my 2ton tin hut they sourced me a new 110 defender which I had for almost five weeks whilst the dealership was waiting for the part , I was also told that due to the part taking so long to be delivered to the dealership that JLR had to pick up the hire charges for most of the time I had it , hopefully things will speed up for you or they can give you a vehicle capable of meeting your requirements
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| 10th Jul 2024 7:52 am |
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Gorilla63
Member Since: 18 May 2019
Location: Bewdley
Posts: 446
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D4 back with me now. Got it back last week. As one would expect with a new engine, all is running smoothly. Will run it gently for a bit then drop the oil and change the filter. Thanks for your input.
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| 4th Aug 2024 9:29 am |
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