In the light of the information in other threads about WD being closed to new business I emailed them saying:-
Quote:
I have been reading in the press, with some concern, that you are no longer
accepting new business.
I have two current warranties with you, one for my Land Rover Discovery 4 &
one for my Mercedes Benz SL.
I had anticipated renewing them when they expire, please confirm that, as
anticipated when I took them out, this will still be possible.
Their reply was an uncompromising:-
Quote:
Dear Mr S
Unfortunately we will not to able to renew your two policies.
Kind Regards,
Customer Services
No explanation, no expression of regret.
I should add that I have not made a claim under either of the present policies, and only made one claim under the policy for my Disco3 some years ago for IIRC a couple of hundred pounds.
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
11th Dec 2020 11:04 am
L319
Member Since: 14 Dec 2013
Location: Herefordshire
Posts: 2083
I think my D3 just came out on top with WD, which of course means they made no money out of me and is not sustainable.
11th Dec 2020 11:15 am
al cope
Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10361
so even though their site says they will still do renewals, its seems thay are not.
AlVolvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD
I would encourage everyone who has a WD warranty to enquire of them about renewals.
I took out both warranties on the assumption that I would be able to renew them whilst the cars were less than yy years old with less than mm thousand miles.
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
11th Dec 2020 11:21 am
Dannyson
Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820
Warranty Direct? - No comments on their demise?
Strangely, have not found any 'auto press' observations on the demise of WD? Anyone found any?2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black
13th Dec 2020 11:36 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910
So who is the next “go to” warranty provider? Does anyone have any actual experience of claiming with motoreasy, they have 10% off at presentJoined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
14th Dec 2020 7:16 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131
We’ve broken WD in the same way we broke Tesco car warranties!
Is for you chaps, I have reached the stage of enlightenment that no longer requires such a thing.
14th Dec 2020 7:49 pm
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 927
Not a warranty but AA Parts and Garage Cover seems a good half way house Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight
14th Dec 2020 8:29 pm
Canburne
Member Since: 15 Jan 2013
Location: Devon
Posts: 2037
March 2015 D4 HSE with WD expiring early March and they have offered an autorenewal at £819 for a year!.
"the inherent vice of capitalism is the unequal sharing of blessings....the inherent vice of socialism is the equal sharing of miseries" Winston Churchill
2016 D4 Landmark Club Waitomo ...or is it Club Tempest????
2015 D4 HSE Aintree Green
NJSSAm I Gammon or Woke ? - I neither know nor care.
2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t.
1st Feb 2021 3:16 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910
Yep, I had a letter from the this morning, may explain a bit (if anyone can sharpen it up a bit....)
Joined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
1st Feb 2021 3:17 pm
Davethegeo
Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 919
I've just had a letter from Cardiff Pinnacle who were the owners of the Warranty Direct brand. They have sold the WD brand to FirstBase (Future Marketing) Ltd effective 4th Feb.
In summary;
No changes to cover or conditions of policy.
Policy will continue to be underwritten by Pinnacle Insurance
Admin will still be done by Cardiff Pinnacle
Only renewing policies which expire before 8th March 2021. Customers with policies expiring after this date will be contacted by FBFM regarding cover optionsD1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny
1st Feb 2021 3:20 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131
Dave T wrote:
Yep, I had a letter from the this morning, may explain a bit (if anyone can sharpen it up a bit....)
Click image to enlarge
Click image to enlarge
Sharpened.
Last edited by DSL on 1st Feb 2021 3:22 pm. Edited 1 time in total
1st Feb 2021 3:22 pm
Dave T
Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910
How u do thatJoined the BMWX5 45e group
1994 Defender 90
2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold
Convoy for Heroes 2011
1st Feb 2021 3:22 pm
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1682
Having trouble reading the letter. Can you clarify? Are they saying they are selling the brand to another company and that you can renew with them on the same terms and service?
CheersGary
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