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Warranty Direct - no further renewals
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10844

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4
Warranty Direct - no further renewals

In the light of the information in other threads about WD being closed to new business I emailed them saying:-

Quote:
I have been reading in the press, with some concern, that you are no longer
accepting new business.

I have two current warranties with you, one for my Land Rover Discovery 4 &
one for my Mercedes Benz SL.

I had anticipated renewing them when they expire, please confirm that, as
anticipated when I took them out, this will still be possible.


Their reply was an uncompromising:-

Quote:
Dear Mr S

Unfortunately we will not to able to renew your two policies.

Kind Regards,

Customer Services


No explanation, no expression of regret.

I should add that I have not made a claim under either of the present policies, and only made one claim under the policy for my Disco3 some years ago for IIRC a couple of hundred pounds.

NJSS
 Am I Gammon or Woke ? - I neither know nor care.

2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t. 
 
Post #219313811th Dec 2020 11:04 am
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L319
 


Member Since: 14 Dec 2013
Location: Herefordshire
Posts: 2083

United Kingdom 2005 Discovery 3 TDV6 HSE Auto Buckingham BlueDiscovery 3

I think my D3 just came out on top with WD, which of course means they made no money out of me and is not sustainable.
  
Post #219314211th Dec 2020 11:15 am
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al cope
 


Member Since: 08 Nov 2005
Location: Oldbury, WM
Posts: 10361

England 

so even though their site says they will still do renewals, its seems thay are not.


Al
 Volvo XC90 B5 Plus Dark
Gone - MY18 D5 HSE - Corris on 22's with Black Pack
Now gone - MY16 D4 SE Tech, Loire Blue, Almond Leather, Privacy, plus some other goodies.
Old - MY12 D4 SDV6 XS Auto - Ipanema Sand with Almond Leather - Plus other niceties, and D4.com sticker
Older - D3 TDV6 XS Auto - Lugano Teal with Almond Leather, 20" Stormers, Shiny Tailpipes, DVD/TV - and obligatory D3 sticker
Ancient - D3 TDV6 S - Tonga with Ebony, 20" Stormers, satnav & DVD 
 
Post #219314311th Dec 2020 11:18 am
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10844

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

Al - that seems to be the case.

I would encourage everyone who has a WD warranty to enquire of them about renewals.

I took out both warranties on the assumption that I would be able to renew them whilst the cars were less than yy years old with less than mm thousand miles.

NJSS
 Am I Gammon or Woke ? - I neither know nor care.

2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t. 
 
Post #219314711th Dec 2020 11:21 am
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Dannyson
 


Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820

England 
Warranty Direct? - No comments on their demise?

Strangely, have not found any 'auto press' observations on the demise of WD? Anyone found any?
 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black 
 
Post #219372313th Dec 2020 11:36 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

So who is the next “go to” warranty provider? Does anyone have any actual experience of claiming with motoreasy, they have 10% off at present
 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold

Convoy for Heroes 2011 
 
Post #219389614th Dec 2020 7:16 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73132

Ukraine 

We’ve broken WD in the same way we broke Tesco car warranties! Big Cry Big Cry Big Cry

Big Cry Is for you chaps, I have reached the stage of enlightenment that no longer requires such a thing. Whistle
   
Post #219390514th Dec 2020 7:49 pm
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DrRobH
 


Member Since: 10 Oct 2015
Location: Hampshire
Posts: 927

United Kingdom 

Not a warranty but AA Parts and Garage Cover seems a good half way house Thumbs Up
 Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight 
 
Post #219391414th Dec 2020 8:29 pm
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Canburne
 


Member Since: 15 Jan 2013
Location: Devon
Posts: 2037

Ukraine 2015 Discovery 4 3.0 SDV6 HSE Auto Aintree GreenDiscovery 4

March 2015 D4 HSE with WD expiring early March and they have offered an autorenewal at £819 for a year!
 .
"the inherent vice of capitalism is the unequal sharing of blessings....the inherent vice of socialism is the equal sharing of miseries" Winston Churchill

2016 D4 Landmark Club Waitomo ...or is it Club Tempest????
2015 D4 HSE Aintree Green 
 
Post #22071761st Feb 2021 3:12 pm
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NJSS
 


Member Since: 06 May 2009
Location: Catherington, Hampshire.
Posts: 10844

United Kingdom 2016 Discovery 4 3.0 SDV6 Landmark LE Auto Waitomo GreyDiscovery 4

Good news Thumbs Up

Please keep us posted.

NJSS
 Am I Gammon or Woke ? - I neither know nor care.

2016 Discovery 4 Landmark
2011 Mercedes Benz SL350 (R230)
1973 MG B GT V8 - 3.9L John Eales engine, 5 speed R380 gearbox, since 1975.
1959 MGA roadster - 1.9L Peter Burgess Engine - 5 speed gearbox
Past LRs - Multiple FFRs, Discos & a Series I - some petrol, some diesel,
none Electric or H2 fuel cell - yet.
There are 10 types of people in this world: Those who understand binary, and those who don’t. 
 
Post #22071781st Feb 2021 3:16 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

Yep, I had a letter from the this morning, may explain a bit (if anyone can sharpen it up a bit....)



 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold

Convoy for Heroes 2011 
 
Post #22071791st Feb 2021 3:17 pm
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Davethegeo
 


Member Since: 01 Oct 2015
Location: Edinburgh
Posts: 919

Scotland 2014 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

I've just had a letter from Cardiff Pinnacle who were the owners of the Warranty Direct brand. They have sold the WD brand to FirstBase (Future Marketing) Ltd effective 4th Feb.
In summary;
No changes to cover or conditions of policy.
Policy will continue to be underwritten by Pinnacle Insurance
Admin will still be done by Cardiff Pinnacle
Only renewing policies which expire before 8th March 2021. Customers with policies expiring after this date will be contacted by FBFM regarding cover options
 D1 300Tdi - gone
D2 Td5 ES (Alive remapped...mmm) - sadly gone
D4 2012 SDV6 XS - Stolen
D4 2014 SDV6 HSE - Shiny


 
 
Post #22071801st Feb 2021 3:20 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73132

Ukraine 

Dave T wrote:
Yep, I had a letter from the this morning, may explain a bit (if anyone can sharpen it up a bit....)

Click image to enlarge


Click image to enlarge


Sharpened. Whistle
  

Last edited by DSL on 1st Feb 2021 3:22 pm. Edited 1 time in total 
Post #22071811st Feb 2021 3:22 pm
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Dave T
 


Member Since: 03 Jul 2009
Location: Glasgow
Posts: 6910

England 

How u do that
 Joined the BMWX5 45e group
1994 Defender 90

2015 RRS Corris Grey/Black roof
2016 D4 Graphite Santorini Black
2012 D4 XS Orkney Grey
2005 D3 S Maya Gold

Convoy for Heroes 2011 
 
Post #22071821st Feb 2021 3:22 pm
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Gary_P
 


Member Since: 03 May 2016
Location: Kent
Posts: 1682

Ukraine 2016 Discovery 4 3.0 SDV6 HSE Auto Corris GreyDiscovery 4

Having trouble reading the letter. Can you clarify? Are they saying they are selling the brand to another company and that you can renew with them on the same terms and service?
Cheers
 Gary
-------------------------------------------

Discovery 4 HSE 2016MY 
 
Post #22071971st Feb 2021 4:13 pm
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