Member Since: 07 Sep 2015
Location: Oxford
Posts: 1088
Autoglass no longer attending?....
Need a new windscreen.
Insurer (Direct Line) uses Autoglass so I call them (their online site appears to have technical issues).
Have to bring it to us they say. What about the vans I see around I say? Your car (D4 HSE Lux) is too complicated for that. Have to bring it to us. What if it's not driveable I ask? You'll need to get your insurer to recover it to us they say.... Wow, things have changed since I last experienced this...
So, 37 miles later it is currently at a large sort of 'Autoglass facility' in Makro car park Reading along with a whole host of other cars.
Anyone else experienced this?
Will be taking it up with Direct Line at renewal if others tell me otherwise on here...
Jim
2014 Discovery 4 XXV SDV6 Causeway Grey
2016 Discovery 4 HSE Lux SDV6 Loire Blue - now gone
11th Sep 2020 2:09 pm
RogB
Member Since: 15 Jun 2018
Location: Mansfield
Posts: 1691
had mine replaced by autoglass earlier this year during the lockdown, but my insurer was admiral.
I too had seen vans about, but had to drive 25 miles into a not so good area of Nottingham to their fitting centre on a backwater industrial estate.
also be prepared for it not be a Pilkington or LR branded screen, it will probably be Fuyeo unless your insurer has a different policy to Admiral2011 D4 XS 305 MY12 - gone but not forgotten
11th Sep 2020 2:15 pm
adam
Member Since: 20 Sep 2005
Location: Home and Happy
Posts: 6917
I never used the mobile service apart from a couple of chip repairs, always booked an appointment at a depot a few miles away and insisted on an LR branded screen and asked to ensure A clips and seals replaced - that way, no worries about inclement weather affecting the seal cure.Now Golf GTI PP, 7 speed DSG.
Ex D3 and D4
11th Sep 2020 2:54 pm
Farmer Chalk
Member Since: 07 Mar 2013
Location: Independent Republic of Kentishshire.
Posts: 4178
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