kevofcov
Member Since: 06 Nov 2007
Location: Other end of M69
Posts: 547
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Johnny Oxford
what do you mean when you say
Quote:when I take it in, they will have me a sign a £180 to look at it document,
I believe that all approved LR warranty work is free. What smoke and mirrors is this that they are trying......
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29th Mar 2020 4:52 pm |
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Johnny Oxford
Member Since: 14 Dec 2014
Location: Chinnor
Posts: 515
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first of all if you buy approved used from a dealer with warranty, the warranty is not from Land Rover - even though it has the land rover badge all over it.
Second, if you believe you have a claim, you have to book into a dealer, and sign paperwork agreeing you will pay £180 per hour for them to look at it and decide if it is covered by warranty.
If they decide yes, then you dont have to pay.
If they decide no then you do.
And they are extremely unhelpful. LR customer service is appalling. 2014 D4 HSE Facelift Corris Grey
Previous :
Discovery Sport SE (awful)
56 plate D3 HSE TDV6 Zermatt Silver
Defender 90 200tdi
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29th Mar 2020 5:02 pm |
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Johnny Oxford
Member Since: 14 Dec 2014
Location: Chinnor
Posts: 515
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I should add the £180 is only to look at it, not to fix it.
They tried to charge me £180 to tell me my battery was goosed, which I already knew, I had to threaten them with BBC watchdog and start filming the conversation in the dealership before they relented and replaced FOC.
I had only had the car a few weeks. 2014 D4 HSE Facelift Corris Grey
Previous :
Discovery Sport SE (awful)
56 plate D3 HSE TDV6 Zermatt Silver
Defender 90 200tdi
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29th Mar 2020 5:02 pm |
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