Member Since: 29 Oct 2011
Location: Staffordshire
Posts: 511
Still operating?
Hello Duckworth, are you still operating this service? I have messaged and e mailed wanting a part, so far no response.
Thank youDiscovery 4 3.0 HSE 2010 year. I like it a lot. Now with winch 😂
20th Nov 2019 10:14 pm
MattTheTall77
Member Since: 24 Oct 2013
Location: Lincs
Posts: 272
Dan is leaving, it may be best to contact the person taking over directly.
(From Dan in the other thread):
new point of contact for the time being will be Sophie.
She will monitor the forums daily but may be easier to contact directly for any requests, she's been with the company for 5 years.
She has been briefed on discounts, free postage etc.
Member Since: 11 Sep 2019
Location: Essex
Posts: 193
Does anyone know if that email for Sophie is correct, not had a reply in over a month now?
29th Nov 2019 6:55 pm
charlietortoise
Member Since: 29 Oct 2011
Location: Staffordshire
Posts: 511
Email
She did not reply to me either. I emailed the sales manager address off their web site as the parts manager one just bounced back[/i]Discovery 4 3.0 HSE 2010 year. I like it a lot. Now with winch 😂
29th Nov 2019 7:08 pm
Madmole
Member Since: 11 Sep 2019
Location: Essex
Posts: 193
Ok thanks for that. Thought she was ignoring me.
29th Nov 2019 7:15 pm
darrind
Member Since: 04 Jul 2008
Location: In A World of My Own!
Posts: 2893
Possibly better to give them a quick call
I picked up some parts from there a couple of days ago, ordered over the phone as I needed them next day and was just before their cutoff from JLR - parts arrived and got a good discount so cant complain.
Must stop buying shiny toys....
29th Nov 2019 7:51 pm
DrRobH
Member Since: 10 Oct 2015
Location: Hampshire
Posts: 927
Dan was very quick at replying to emails which has spoilt us
She does reply but not as quick as Ducky Dan did Visitor from fullfatrr.com
RR Vogue SE 2011 4.4 TDV8
1974 Lightweight
30th Nov 2019 10:28 am
DN D3 Decade
Member Since: 23 Jun 2006
Location: W.London.
Posts: 2345
I can’t believe Sophie is that busy, that she cannot check for emails a couple of times a day D3 owned from new, P017 brake recall, BAS FBHIC, new FBH, LR013487 oil pump, new water pump. RRS front lower suspension arms. New suspension compressor/ relay. New Denso alternator. CuNifer rear brake pipes. New GKN rear propshaft. New HPFP belt & tensioner. New A/C Condenser.NO WARRANTY for many many years.
30th Nov 2019 10:42 am
darrind
Member Since: 04 Jul 2008
Location: In A World of My Own!
Posts: 2893
Next time i need to go in I'll make a point of asking who she is and telling her what a valuable source of business this community could be...
I spoke to Sam who was spot on on the phone, Sorted the order from JLR and had all sorted out from their JLR delivery and ready for me for 8.30 the next morningMust stop buying shiny toys....
Yes i am here! i only work part time so it has been difficult. i dont get notifications when messages are on here only direct ones so i do apologies but i am still learning!
Member Since: 04 Jul 2008
Location: In A World of My Own!
Posts: 2893
Hi!
Just for info theres a lot of people who use this forum for information who found Dan a great help and I assume lots of orders were routed from contacts via the Forum - often people may not mention the forum directly if they contact you for parts (I havent done in the past) but if you look at this and other forums in the link at the bottom of the homepage there are a lot of members who could use you for parts and also for new car orders.
Thank Sam for the assistance with the throttle body and 2 inlet manifolds the other day - I assume his name was Sam as that was the name on the invoice!
If you go into your profile settings and change some of these bits, you should get notifications working
Click image to enlarge
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Dean
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2011 D4 XS - OBD port protection, RLD spare wheel protector, All LED interiors lights, Timed Climate enabled, iiD tool paired.
2011 D4 Landmark - Stolen from same dealer before I paid for it
2011 D4 GS - Stolen whilst at dealer ... All LED interiors lights, DRLs, Spare Wheel protector.
1996 300Tdi - Eaten by tin worms
Great thank you! i only had 1 day with Dan before he left, he knew the forums inside out! i have been checking daily at the PMs but didn't realised all the messages on this post sorry, i know now! Send a paypal payment direct using this link https://paypal.me/duckworthparts
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... All LED interiors lights, DRLs, Spare Wheel protector.
