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verbal word from an MD not worth the paper
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simon
  


Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296

United Kingdom 2011 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Why the Rolling Eyes SN ?
  
Post #23241610th Dec 2007 10:26 am
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SN
 


Member Since: 03 Jan 2006
Location: Romiley
Posts: 13710


Embarassed wrong emoticon - should have been Shocked

(note to self: reread post instead of just closing window)
 Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)   
Post #23244810th Dec 2007 12:49 pm
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simon
  


Member Since: 11 Jan 2005
Location: Shropshire
Posts: 18296

United Kingdom 2011 Discovery 4 3.0 SDV6 HSE Auto Fuji WhiteDiscovery 4

Thumbs Up phew Wink
  
Post #23245010th Dec 2007 12:50 pm
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yaugher
 


Member Since: 24 Sep 2007
Location: SE UK
Posts: 420

United Kingdom 

RE Court summons

I reccomend the Small claims Court... yes they would like written evidence BUT a verbal contract IS STILL a contract and the Dist recorder will look at it in that light and decide "on the ballance of probibility" who is telling the truth........

Also remeber as the company is a Ltd. Co IT has an obligation to attend court to justify its actions..... thereby costing it MONEY!!

ie.
Soicitor l for the hearing £500...
Pre court evidence bundle and counter claim £250
Ltd Co staff & time dealing with same £200


and the chance of loosing anyway and having your claim to still pay!

as you can see it WILL soon start to cost the Ltd Co MONEY....... they may take the decision thats its far better and CHEAPER to come round to dealing amicably with it.....

I recently had a problem with a large Company .
their sales rep was useless and did not deal with matters, many on going probs...

in final frustration I wrote to the Directors and detailed the problems and advised them that if it was not possible to settle this then Court action would seem the only other option but that clearly I did not wish to be forced into takeing that route.

In three days of writing (and sending it recorded delivery) I received a Personal tel call from the Chief excecutive (not his secreatry or an underling!)

He listend to the comments I had to make apologised that it had not been resolved and assured me that HE would personaly deal with it HIMSELF...

True to his word he did just that...within 48 hours the matter was settlted....


Bad publicity ADDITIONAL costs and court action are NOT in any companies interst..so I still think if I were you...Small Claims Court would be my next point of call
  
Post #23255710th Dec 2007 6:34 pm
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yaugher
 


Member Since: 24 Sep 2007
Location: SE UK
Posts: 420

United Kingdom 

All staff called him Mr lamb...(hmmmm sounds like Young Mr Grace in "are you being served!!!)

I wonder if he is the same Dick (richard) as below??



THE DOCTOR. WAS CONDUCTING A GROUP THERAPY SESSION WITH FOUR YOUNG MOTHERS
AND THEIR SMALL CHILDREN.

YOU ALL HAVE OBSESSIONS,' HE OBSERVED. TO THE FIRST MOTHER, HE SAID, YOU
ARE OBSESSED WITH EATING...YOU'VE EVEN NAMED YOUR DAUGHTER CANDY.

HE TURNED TO THE SECOND MUM. 'YOUR OBSESSION IS WITH MONEY...AGAIN, IT
MANIFESTS ITSELF IN YOUR CHILD'S NAME, PENNY.'

HE TURNS TO THE THIRD MUM. 'YOUR OBSESSION IS ALCOHOL. THIS, TOO,
MANIFESTS ITSELF IN YOUR CHILD'S NAME, BRANDY.

AT THIS POINT, THE FOURTH MOTHER GETS UP TAKES HER LITTLE BOY BY THE
HAND AND WHISPERS, COME ON DICK WE'RE LEAVING.


if nothing else at least that should bring a smile to your face!!
  
Post #23256010th Dec 2007 6:43 pm
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crustyq
 


Member Since: 29 Dec 2006
Location: derbyshire
Posts: 69

United Kingdom 

thanks for all the advice and help.I think I will just chalk this upto experiance.I have been 7yrs with court hearings and if I see another it will be too soon.
I take on bourd that there are always two sides to a story and Mr lamb has no way of responding to my rants but airing my laundry in pubic is a bit strong.I am just telling a tale with a moral.Get things in writing is what I am saying plus getting the anger out of my system.I am letting people know that if you take your beloved to Gordon lamb,the staff are great,service is great but watch out for the man upstairs in his ivory tower because he will try to charge you £350 for a car wash.
I got my bill reduced by 50% but it should have been100%
thanks for a great site
Glyn
 tie two birds together though they have four wings they cannot fly!!  
Post #23279111th Dec 2007 11:32 am
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crustyq
 


Member Since: 29 Dec 2006
Location: derbyshire
Posts: 69

United Kingdom 

SN wrote:
crustyq wrote:
I am a strong person,Over the last 7 yrs I have been in a wheelchair (if you google Glyn atherton you will see my story)
Good God - parrot disease Shocked

Yep it all came from a bloody parot.
Thats the last time I take a bird out Laughing
No monty python jokes pls.My best mate came into the hosp dressed as a shop keep and one of those toy parrots that repeat everything!
 tie two birds together though they have four wings they cannot fly!!  
Post #23279311th Dec 2007 11:35 am
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