Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2210
Landrover Approved Warranty is NOT a landrover warranty?
Hi,
Had my car into Duckworths for a service on 22 Nov, all was completed as agreed,
on the Healthcheck sheet they raised an amber issue and were checking regarding Warranty Authorisation
I called the service dept on 30 Nov for an update as not heard anything, still unable to confirm if warranty but will call me back by end of the week.
As yet still not heard a thing..very POOR customer relations bring back George !!
Dan still excellent in parts dept, but service dept
So dropped CRC a PM to see if they were "concerned" by their dealers lack of response and the fact warranty authorisation could not be confirmed.
Rather surprised by the reply from CRC "not something they can help with" because
Quote:
the warranty that is applied to the vehicle is provided through a third party, and is not a warranty provided by Land Rover
So it seems when is a warranty NOT a LandRover warranty, when its a LandRover Main Dealer two year Approved Warranty
Why bother with a main dealer just buy direct from WD or similarTransit! 2019
Gone D3 HSE 2008
Another Porsche Cayenne 2022
Gone Porsche Cayenne 2020
Gone RRS HSE Dynamic 2016
Gone RRS HSE LUX 2011
Gone RRS HSE 2006
Gone D3 SE 2.7 2008
gone D2 Td5 1999
I plan on living forever and so far so good !
Club DG Mclaren stuff
.
14th Dec 2016 9:52 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72774
It's Car Care Plan ISTR, not LR. Only way you get a LR warranty (underwritten by LR) is to sell the car before 3 years.
14th Dec 2016 9:56 pm
riverblanche
Member Since: 31 Aug 2010
Location: retford'ish
Posts: 2210
Hi,
I was under the impression it was backed by LandRover but CRC response does not reflect this
Definitions in the LandRover branded booklet read as
Administrators.... car Care plan ltd trading as Land Rover Approved Warranty Administration
Company........... Jaguar Land Rover Limited
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 72774
Better warranties out there, they just don't wear a LR badge.
14th Dec 2016 10:06 pm
Moo D3 Decade
Member Since: 13 Aug 2010
Location: Wiltshire
Posts: 13878
Do what I did and save what you would have spent on a warranty. I'm quids in. New Defender L663 110 SE (known as Noddy!)
Sold Volvo XC90 R-Design (known as Basil)
Sold - D4 HSE (Known as Gerty)
No longer the Old Buses original owner
231,000 miles and counting
05 S manual owned from March 2005
D4 Face lifted
Still original injectors and turbo
V8 Front brakes
BAS Remap, Allisport Intercooler and deCat
EGRs blanked
T-Max split charge
Hanibal Expeedition rack
Prospeed ladder
Duratrac tyres
IID BT
BAS FBH control
14th Dec 2016 10:54 pm
Bill Wright
Member Since: 03 Nov 2007
Location: Glorious Devon
Posts: 3254
You'll have enough to buy a D5 cash. Never take life too seriously. Nobody gets out alive anyway.
D4 SDV6 SE Tech Kaikoura Stone MY15.
15th Dec 2016 9:10 am
Ted Newman
Member Since: 09 Oct 2010
Location: SE London
Posts: 840
I had an occasion to use the LR approved extended warranty whilst in France a couple of years back and they were superb, whisked the Disco to an official service agent and supplied us with another 4X4 (not a LR) for the week it took to sort out the problem.LR Discovery 4 XS pulling an Airstream 532 Caravan also own (since new) a 1996 MGF
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