Member Since: 05 Nov 2015
Location: Canterbury
Posts: 138
barratts canterbury?
anyone used then before? I recovered my car there after checking they could fit me in and they've spent 11 days saying "hopefully tomorrow" before now saying 12th October.
slightly frustrating..... is this normal service?
28th Sep 2016 3:35 pm
Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
Oh dear....
I used Barretts at Ashford and now go to Guy Salmon at Aylesford. I have to travel a further 35 miles and right past Barretts door step................................ but hey ho the service is worth it.MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
28th Sep 2016 3:36 pm
Scarab
Member Since: 11 Jun 2011
Location: Hastings
Posts: 1283
My car was originally bought from there...it doesn't go there anymore.
28th Sep 2016 3:40 pm
etuna
Member Since: 05 Nov 2015
Location: Canterbury
Posts: 138
oh joy.
plan b then
28th Sep 2016 3:46 pm
GLYNNE
Member Since: 06 Oct 2006
Location: KENT
Posts: 4645
Avoid!!
Arrogant
28th Sep 2016 4:10 pm
etuna
Member Since: 05 Nov 2015
Location: Canterbury
Posts: 138
I'll not bore everyone with the utterly disastrous experience I've had over the past two months however as part of "goodwill' they sold me extended bars at cost and fitted for free (£380!) Evidently I'm not the first person to enjoy the bars - selling second hand parts as new has to be of dubious legality right?
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Admin note: this post has had its images recovered from a money grabbing photo hosting site and reinstated
4th Dec 2016 9:07 pm
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1520
My experience with Canterbury... Had some issues when I ordered the car from them. Went there for its first service. Despite them checking it over for a Adblue error message they forgot to refill the Adblue and it had to go back again. Thinking about whether to go back there again, but there's no other dealers close.Gary
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Discovery 4 HSE 2016MY
4th Dec 2016 9:28 pm
Russell
Member Since: 24 Aug 2007
Location: Kent
Posts: 10564
Oh yes there is Guy Salmon at Aylesford, they will come and collect and deliver as part of the service, excellent service had from them for several years now. PM me if you want some contact details with the person to speak to.MY17 D5 1st Edition Namib Orange
MY15 D4 HSE Kaikoura Stone
MY12 D4 HSE Nara Bronze Sold and gone
MY11 D4 HSE Stornaway Grey Sold and gone
D3 S spec Silver Sold and gone
Tow bar, full length roof bars, side steps, tow bar storage unit, surround camers.
D4 camera club
4th Dec 2016 9:41 pm
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1520
Many thanks Russell. Hoping I won't need anything till 2nd service. (June), and will definitely keep them in mind.Gary
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Discovery 4 HSE 2016MY
4th Dec 2016 9:44 pm
Gary_P
Member Since: 03 May 2016
Location: Kent
Posts: 1520
Further update on Barratts Canterbury. I discovered they overfilled my oil when they did the first service as well as forget to top up the adblue. It wont be going back there again.Gary
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Discovery 4 HSE 2016MY
8th Jan 2017 12:41 am
Inigo
Member Since: 28 Feb 2012
Location: Kent
Posts: 271
I also take my Discovery to Guy Salmon Aylesford, much more inconvenient than Baratts, but worth it to avoid them. My defender is not serviced by Barratts and when I still had the XF, I traveled miles out of my way to have someone other than Barratts Jaguar service it.
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