Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73135
Red Merle wrote:
adam wrote:
If that is your car, that is shocking
I'd be as sick as a dog - feel for you on that one
You've got it in one there! I hope someone at the dealership is in a mountain of poo over this
Unfortunately they won't care as even if you pull out then they'll sell it to someone else. In their eyes you are an annoyance and should just take it and shut up, regardless of them f ing up the order. There are good dealers and there are stealers, wonder which category that one fits in.
16th Jul 2015 2:58 pm
Dannyson
Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820
..WOW...... puts my 'the wrong wheels' into perspective ..... thats just crazy and grossly incompetent!! ..... I'm bitterly disappointed for you ...... AND they are making it worse by not busting a gut to get something sorted!! will send you an email....! what a bunch of .... I still can't believe it!!2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black
16th Jul 2015 4:07 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50979
Fitzy73 wrote:
What a bunch of idiots!!! Two forum orders and two mistakes,
The common denominator is Cornwall ....so everything figures
Hope you get it sorted chaps ...try not to have a coronary though ...it's only a car 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
16th Jul 2015 4:18 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
Couldn't agree more about the Cornwall part, only been here 4 years, but the escape tunnel is progressing nicely!Andy
16th Jul 2015 4:31 pm
RDR
Member Since: 24 Mar 2013
Location: Derbyshire
Posts: 2260
Red Merle
You are going through my absolute worst nightmare. To the point I've just emailed my dealer asking for their order sheet as I was promised it but never received it. We always have to have a light interior its the one thing SWMBO puts her foot down on and its my personal preference too.
Hope you get it sorted soon. Personally id be wanting a new order and a demonstrator on loan for the next however many months.
good look.MY06 S - Gone but not forgotten
MY12 HSE - Gone
MY16 HSE Luxury - Sold
MY20 D5 HSE - Sold
Current RR L460 PHEV
16th Jul 2015 4:36 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
I would want to push for them taking your Freelander now and providing you with a proper Discovery until the new one arrives.
I would be worried about holding onto a part exchange so long and would be even more annoyed if that devolved a fault/needed a repair that I then had to pay for when I shouldn't have even had the car by that point.Andy
16th Jul 2015 5:43 pm
jamess
Member Since: 15 May 2015
Location: Somerset
Posts: 29
Gutted for you, one of the best things about buying new should be its the exact spec you want and not having to compromise. I'd definitely be after a demo for the interim until they can sort. Gives them a bit more incentive to get the right one sooner!
16th Jul 2015 6:28 pm
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
Firstly, I'd like to say a huge thank you for all the support from everyone and an extra thank you to Dannyson for being such a good sport when I've hijacked his thread!
I won't deny it, I was disappointed when (after a 3 month wait), my new car turned up with a catastrophic colour error, only compounded by the issue of the difficulty of getting hold of the sales chap before I was told.
However, to their credit, they have come back with an offer to put it right that I'm as happy as I can be to accept. I'll have to wait another 2 months for a fresh order, but I'll be usefully better off as a result
Oh well, better luck next time!
16th Jul 2015 7:26 pm
DSL Keeper of the wheelie bin
Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73135
As long as you're happy, even if it's eventually, then that's the main thing. Hopefully they remembered that you pay their wages.
16th Jul 2015 7:29 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
I am sure you would sooner they didn't mess it up, but at least they have now made amends and no harm in being usefully better off either!Andy
16th Jul 2015 7:29 pm
Dannyson
Member Since: 14 Oct 2014
Location: Newquay, Cornwall
Posts: 820
Don't think its 'Cornwalls' fault .... the 'common denominator' here is the same dealer!..... having said that its not uncommon for dealers to mess up an order .... just spoke to my son who's worked for Lexus and now Skoda .... regular issue at both companies ... just this week they had to get in specialists at a cost of £1500 to fit a powered rear door for a 'Superb' as the dealer didn't press the right factory fit option button!!
Fitzy ..... had enough of Cornwall? .... I've been here just 3 years and it does take some getting used to!! - but I've grandchildren here to look out for .. picking up and feeding and the like after school and full time during school holidays ..... nightmare.....!! ..... does have its moments though ... just a few... 2016MY Discovery HSE - Black
2009MY Toyota Land Cruiser (Lc4) - Black
16th Jul 2015 9:37 pm
DG Site Moderator
Member Since: 12 Dec 2005
Location: The Gaff
Posts: 50979
DG wrote:
This means "I'm joking"
We all love Cornwall and the strange people that live there 21 year LR veteran > D2 GS 2003 > D3 S 2006 > D3 HSE 2009 > D4 HSE 2013 > D4 HSE 2015 > D5 HSE 2018 > DS HSE R-Dynamic P300e 2021
16th Jul 2015 9:50 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
Don't worry good Sir, I knew you were joking It was me that wasn't!Andy
17th Jul 2015 5:07 am
Red Merle
Member Since: 30 Aug 2014
Location: Liskeard
Posts: 7441
Revised deal agreed so the new wait begins!
17th Jul 2015 6:16 pm
Fitzy73
Member Since: 09 Feb 2014
Location: Truro
Posts: 2407
Pleased to hear it, although not about the new wait!
Your wrong Discovery has now disappeared, probably getting it ready to go into the showroom.Andy
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
ing up the order. There are good dealers and there are stealers, wonder which category that one fits in. 
..... does have its moments though ... just a few... 
