Member Since: 21 Mar 2014
Location: Co Carlow
Posts: 1958
Prospeed ladder problem
Got my Prospeed ladder fitted but have a problem, the top keeps popping off the top of the door, its been fitted 3 times now and each time it has popped of the top of the door a few hours later.
Has anyone here seen this and if so, how did you fix it.Dale
Member Since: 21 Mar 2014
Location: Co Carlow
Posts: 1958
Prospeed fitted it twice and I have fitted it once, I'm back home now so taking it back to Prospeed to sort out is out of the question. I need to sort this out as it is now I have to tie it on at the top of it flops about. Yesterday I refitted it and all was well and about an hour later I went out to look at it and it had popped off again.
Beanie
I want you to send it to my wife's email address but I not sure what one she uses for her paypal so I will ask her tonight when she gets in from work.Dale
Sounds the right thing to do Dale, if the Prospeed boys had 2 goes, it makes me think something is out, they'll do what they can to help I'm sure Altox GSM FBH controller thread
IID Pro MV License - D3, D4 & RRS - Enabling, Updates, D4 & RRS Timed / Remote Climate, D4 Bluetooth fitting
PM me for details
Owner of the original "Beanie" grille
D4 & RRS style D3 grilles made to order
14th Jun 2014 9:08 am
prospeed Site Sponsor
Member Since: 28 Sep 2009
Location: York
Posts: 143
Hi Dale,
Just spotted this thread, sorry that you are experiencing problems. We have come across a slight manufacturing issue with the latest batch of ladders, yours is one of those, we are fixing the problem and manufacturing a new batch. As soon as a replacement ladder is ready we will ship one to you. Sorry for the inconvenience, I will be in touch.
Regards,
Ben
16th Jun 2014 10:02 am
Robbie
Member Since: 05 Feb 2006
Location: ¯\_(ツ)_/¯
Posts: 17932
...and that is why we like to buy stuff from Prospeed.
Land Rover - Turning Drivers into Mechanics Since 1948
IID Pro MV License - D3, D4 & RRS - Enabling, Updates, D4 & RRS Timed / Remote Climate, D4 Bluetooth fitting
PM me for details
Owner of the original "Beanie" grille
D4 & RRS style D3 grilles made to order
16th Jun 2014 3:20 pm
Comusat
Member Since: 05 May 2013
Location: Stalybridge
Posts: 575
Now that is how you do customer service
Lee
D3 TDV6 HSE, Bonatti Grey, 7 Seats, Dual Climate, Heated F&R Seats & Screen, Fog's , Auto lights & Wipers, SAT NAV, Harmon Kardon, Cruise, many rattles, occasional leak
D2 3.9 V8 supposed to be Green, was mainly rust. Gone but not forgotten.
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