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Mine didn't even make a mile!
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Thelo3
 


Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

dont seem to be able to get the picture from my gallery Big Cry

Click image to enlarge
 D4 HSE Lux - Santorini, Privacy, RLD Protector

D3 Stornaway Grey - Gone but not forgotten. 


Last edited by Thelo3 on 17th Apr 2014 11:33 am. Edited 1 time in total 
Post #127123017th Apr 2014 11:10 am
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chalky
 


Member Since: 21 Aug 2008
Location: Yorkshire
Posts: 3145

England 2007 Discovery 3 TDV6 XS Manual Tonga GreenDiscovery 3

I know exactly how you are feeling !

I picked up an 08 90 Puma XS brand new on the 1st of March and I got a mile down the road.

I dint see it again for nearly 3 months, in the end I had to part with it as everything that could have gone wrong went wrong ?
Let's hope yours is turned round quickly and you get back in it soon !

Best of luck, and in case of future recourse start a diary now and send correspondence to LR retaining a copy in case you need it for later.
But state now that you are un happy and want to opt out, even if you want it now you might not want it in another 6 months ?
 Only dead fish go with the Flow !  
Post #127123217th Apr 2014 11:12 am
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Thelo3
 


Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

Dealer has just called to say there is a "technical problem" with the gearbox.
Land Rover are send a Technician out to look at it but they may want to take the vehicle back to base and they may just replace the gearbox Shocked

they are swapping the FFRR for a Disco tomorrow.

lets see what happens!! i am sure a little compensation will be in order Whistle
 D4 HSE Lux - Santorini, Privacy, RLD Protector

D3 Stornaway Grey - Gone but not forgotten. 
 
Post #127123417th Apr 2014 11:17 am
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mse
 


Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2707

United Kingdom 2015 Discovery 4 3.0 SDV6 Landmark LE Auto Indus SilverDiscovery 4

I would reject it if it needs a new box.
 Mike  
Post #127135017th Apr 2014 4:19 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

Or put them on notice that if it doesn't work then the car will be rejected.
   
Post #127135717th Apr 2014 4:30 pm
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Thelo3
 


Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

am i entitled to then?

thought i had to give them an opportunity to rectify the problem.
 D4 HSE Lux - Santorini, Privacy, RLD Protector

D3 Stornaway Grey - Gone but not forgotten. 
 
Post #127136017th Apr 2014 4:35 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

But if that doesn't work?
   
Post #127136217th Apr 2014 4:37 pm
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Thelo3
 


Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

if it doesnt work then yes i guess i can reject it and i will
 D4 HSE Lux - Santorini, Privacy, RLD Protector

D3 Stornaway Grey - Gone but not forgotten. 
 
Post #127136917th Apr 2014 4:41 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

What I would do. Thumbs Up
   
Post #127137217th Apr 2014 4:43 pm
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mse
 


Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2707

United Kingdom 2015 Discovery 4 3.0 SDV6 Landmark LE Auto Indus SilverDiscovery 4

I don't think you do have to give them a chance like that actually.

Put it this way, do you really want you 1 mile old car split apart to fix a fault in a key significant mechanical element?
 Mike  
Post #127138217th Apr 2014 4:56 pm
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DSL
Keeper of the wheelie bin 


Member Since: 11 May 2006
Location: Off again! :-)
Posts: 73131

Ukraine 

It was a pile of parts only a couple of weeks before. Maybe the dealer can put it together better than the factory? If Solihull (or gearbox co) had put it together properly there wouldn't be a problem. Whistle Whistle
   
Post #127138417th Apr 2014 5:00 pm
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outofyorkshire
 


Member Since: 27 Apr 2009
Location: Emigrated to Notts
Posts: 1021

United Kingdom 2010 Discovery 4 3.0 SDV6 XS Auto Stornoway GreyDiscovery 4

From Sale of Goods act:
If you buy a product that turns out to be faulty, you can choose to reject it which means you can give it back and get a refund.
But, the law only gives you a reasonable time to do this – what's reasonable depends on the product and how obvious the fault is.
However, even with major purchases or complex items, it’s safest to work on the basis you usually have no more than three to four weeks from when you receive it to reject it.
Your rights are against the retailer – the company that sold you the product – not the manufacturer, and so you must make any claim against the retailer.

However, the Sale of Goods Act doesn’t apply to goods you've bought on hire purchase (HP).
Instead the Supply of Goods Implied Terms Act 1973 applies, which makes the HP company responsible for the quality of the goods supplied and gives you slightly different rights.
 Cheers Ian
___________________________________________
MY13 FL2 HSE lux - just gone
MY10 D4 XS
MY07 D3 SE
Massey Ferguson 400 FIS AGTV - Arctic Cat by any other name...
Citroen C3 Picasso for SWMBO so we can remember what fuel economy is!!
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Post #127138617th Apr 2014 5:03 pm
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Thelo3
 


Member Since: 23 Feb 2011
Location: Nothamptonshire
Posts: 287

United Kingdom 2014 Discovery 4 3.0 SDV6 HSE Lux Auto Santorini BlackDiscovery 4

I will have words in the morning when I swap the FFRR over for a Disco!
 D4 HSE Lux - Santorini, Privacy, RLD Protector

D3 Stornaway Grey - Gone but not forgotten. 
 
Post #127140217th Apr 2014 5:25 pm
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mse
 


Member Since: 27 Jun 2005
Location: Shropshire
Posts: 2707

United Kingdom 2015 Discovery 4 3.0 SDV6 Landmark LE Auto Indus SilverDiscovery 4

DSL wrote:
It was a pile of parts only a couple of weeks before. Maybe the dealer can put it together better than the factory? If Solihull (or gearbox co) had put it together properly there wouldn't be a problem. Whistle Whistle


Firstly the dealer will only be worse than LR...if for nothing else than they are not used to it - not to mention incompetent!

Secondly yes it was a pile of parts, but individual parts joined together once, will never join together as well a second time

Thirdly the process of work causes damage, again it can be repaired, you may not know, but that isn't the point

Fourthly part of a new car is the new car, you pay a premium for the smell etc...after its sat around in parts for days its a second hand car that's broken - its soul gone.
 Mike  
Post #127140317th Apr 2014 5:26 pm
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bobgolden
 


Member Since: 15 Oct 2010
Location: South Yorkshire
Posts: 907

United Kingdom 2011 Discovery 4 3.0 SDV6 HSE Auto Nara BronzeDiscovery 4

I would say a fault after 1 mile is reasonable grounds to reject the car. Even if it isn't, I would put your intention in writing sent by recorded delivery to reserve your rights.

The dealer who had my car in for the best part of 13 weeks did try to tell me that their guys would put it together better than the factory because they "double check the torque settings" etc. needless to say, it has a really annoying rattle, used its first unit of oil (by the electronic dipstick) and just doesn't feel right.

I think these days, I'm tempted to be much more militant with dealers and reject things first and let them persuade me otherwise. At the end of the day, they don't want to lose the VAT that we as buyers have to stand the minute we accept the keys.
 2010 MX-5 2.0 Sport Tech PRHT
2019 Suzuki Vitara AllGrip

Gone BMW X5 xDrive 30d M Sport (F15)
Gone Disco 4 HSE SD V6
Gone 2008 Jaguar XF 2.7TD Premium Luxury 
 
Post #127144417th Apr 2014 6:56 pm
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