Would you have your D3 serviced outside the dealer network?
Yes - even while it's within warranty
24%
24%
[13]
Yes - but only after the warranty expires
46%
46%
[25]
Might consider it, but I'm a bit scared!
9%
9%
[5]
No - LR dealers are the only option
20%
20%
[11]
What's a service???
0%
0%
[0]
Total Votes: 54
catweasel
Member Since: 05 May 2006
Location: Bundaleer
Posts: 4805
no one's picking on you, nice avatar of that American BTW
14th Apr 2007 9:34 am
couplands
Member Since: 26 Oct 2006
Location: Peak District & Cornwall
Posts: 230
In support of main dealer servicing, I've always taken our previous (5 Discos) to Hollindakes/Guy Salmon in Stockport and the service, in all senses of the word, has been great. We had warranty issues (gear boxes mainly) with the early Discos and a few other things that were all sorted very professionally and we were always left feeling that the dealer was doing the right thing for us.
We always check pricing with the other dealers in the area before servicing and Hollindrakes have always matched a lower price, if there was any difference.
The one time I took our last Disco II (5 years old by then) to our local independant, it cost me a fortune. I went there becasue the service was cheaper (although not by a huge amount) and we were well out of warranty, so thought I'd give it a try, but by the time they had done all the "extras" it was twice the price.
We also took it to the other local independant to diagnose an SRS warning light. After putting on their Autologic machine they announced it needed a new passenger air bag @ £800 + fitting. I took it to the main dealer and they looked at the same fault and stated that in their expereince these faults are oftern caused by a glitch in the seat belt pre-tensioning wiring and that they would clear the fault and monitor the issue. The fault never recurred and all was well when we sold the car 2 years later. All this they did for free, and save me the best part of £1000. Not sure if the approach by the independant was down to training or other factors.
If I look at the Total Cost of Ownership based on main dealer servicing, I'd have to say it has been a good experience.
cheers
simon
14th Apr 2007 9:40 am
jkp
Member Since: 17 Sep 2005
Location: Living among Bawbags
Posts: 4528
Ooops..!!
14th Apr 2007 10:22 am
10forcash
Member Since: 09 Jun 2005
Location: Ubique
Posts: 16534
JMC wrote:
ronp wrote:
Without wanting to take offence JMC - explanations due methinks!!!
Dont worry ronp - it's got nowt to do wi you Lad
From another thread on Mr Gordon Browns Taxes:
SN wrote:
Better in my pocket than those of that Scottish git
10forcash wrote:
That's no way to talk about JMC's group buys
ronp - you must have the same complex as me (looking for people picking on you)
not picking on anyone - if you can be @rsed take a look at the grief BN used to get in 't old days.... just a bit of banter (and following JMC's jockicentric views, a balancing strike ) personally, I can't be arsed debating the good & bad of this countries seperate provinces - all of them are fecked, plain & simple - TBH, i'm very likely to follow the scots lead - live anywhere but 'home'
14th Apr 2007 11:22 pm
SN
Member Since: 03 Jan 2006
Location: Romiley
Posts: 13710
JMC wrote:
From another thread on Mr Gordon Browns Taxes:
SN wrote:
Better in my pocket than those of that Scottish git
ronp - you must have the same complex as me (looking for people picking on you)
No offence intended to you guys north of the border - its just an easy way to refer to ...errr ....him at Number 11Steve N | 21MY Defender | 08MY Discovery 3 (history) | 06MY Discovery 3 (ancient history)
14th Apr 2007 11:26 pm
paul
Member Since: 12 Feb 2006
Location: Midlands
Posts: 594
I have to say that only Ford have offered me a good service. BMW are good for nothing and VW are worse. Audi wanted to change brake pads and discs at 50% worn to save me a trip again in the next 30k miles at a cost of £750 on our A4! Vauxhall put the wrong oil filter on my astra which fell off on the motorway stranding me for 3 hours and a 2 hour trip home on the back of an AA truck, but they gave me the service £90 for free!
VW told us the reason out door kept droping is because it was a 3 door model and the doors were two heavy! The window sucked out at 80mph and then would not shut without a push from outside after stopping. They could not test it so could not fix it as they could not drive above 70mph. They told me the brake discs had warped after 10k miles on the same golf because we had a hot summer!
I took the discovery to Hereford LR in Jan and good price, but the seat heating pad problem and knocking steering was not fixed as they did not have the parts in. 3 months later I'm still waiting for a call!
I won't even tell you about BMW!!!!!! who take out a faulty cd player after removing the dash which is a 4 hour job only to find there was no replacement in the country. I waited 10 days for one from Germany and a further 2 days to refit the dash. 14 days just that time. Oh and that was the 4th time it had been in for the same problem and every time they said they had fixed it they had not.
I say give the guys a go. If they are crap don't use them again, you may find yourself a real good crew.2006 TDV6 S Auto, Buckingham Blue, for the wife and kids.
2013 BMW 535d M sport touring.
15th Apr 2007 7:01 pm
MHC
Member Since: 19 Dec 2006
Location: London/Gwynedd
Posts: 8
Are we talking main servicing here or ancillary work? I use an independent LR specialist in London for non-main servicing work (they did the pads all round including sensors for me this morning for £150 less than the local dealer quoted). They have been honest enough to recommend I use a dealer for main servicing work while the car is still under warranty (and it has always ended up needing something doing under warranty every time it has gone in), but I used them for my previous LR and found them streets ahead of the dealer in terms of technical ability and overall attitude so will probably use them again once this one comes off the warranty. They are also a lot cheaper.
I agree not all independents are the same and some will be good and others bad, but let's face it, the same goes for the dealers! Given personal recommendation counts for a lot, is it worth having a separate forum for feedback on independents alongside the current one for dealers?
24th Jul 2007 4:38 pm
SKYWRITER
Member Since: 02 Jul 2007
Location: MERSEYSIDE
Posts: 86
nice post from a non synthectic user on cost aloneaudi rs4 b7 panda multijet vespa et4 abbey spectrum
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